Warranty Guide

WARRANTY
3-year Warranty
All DuroMax Power Equipment warrant the original purchasers to a 3-year Parts Warranty
(Residential Use ONLY: Unusually heavy or commercial use is covered for a period of 1-year) in
the event of failure due to defects in electrical or mechanical components. Freight on any items
submitted for replacement or repair under the Warranty are the responsibility of the equipment
owner. This warranty is non-transferable and only valid to the original purchaser.
Warranty Exclusions
The DuroMax Power Equipment warranty does not cover repairs or returns when the fault is:
Normal Wear and Tear, Installation Use or Maintenance Services, Cosmetic defects, Accessories,
Failures due to acts of God or Natural Disasters, or problems related to/from aftermarket or non-
OEM parts.
Warranty Limitations
DuroMax/DuroStar Power Equipment does not claim or hold any obligation to loss of time, freight
charges, use of product, or any incidental damages from the use of this product. THIS WARRANTY
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.
U.S. EPA AND CALIFORNIA EMISSIONS CONTROL WARRANTY STATEMENT
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The U.S. Environmental Protection Agency (EPA), California Air Resources Board, and DuroMax
Power Equipment are pleased to explain the emissions control system’s warranty on your
2019/2020 small off-road engine. In California, new equipment that use small off-road engines
must be designed, built, and equipped to meet the State’s stringent anti-smog standards.
DuroMax Power Equipment must warrant the emissions control system on your small off-road
engine for the period listed below provided there has been no abuse, neglect, or improper
maintenance of your equipment.
Your emissions control system may include parts such as: carburetors or the fuel injection system,
ignition system, catalytic converters, fuel tanks, valves, lters, clamps, connectors, and other
associated components. Also, included may be hoses, belts, connectors, sensors, and other
emission-related assemblies.
Where a warrantable condition exists, DuroMax Power Equipment will repair your small o-road
engine at no cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE:
This emissions control system is warranted for two years. If any emissions-related part on your
equipment is defective, the part will be repaired or replaced by DuroMax Power Equipment.
OWNER’S WARRANTY RESPONSIBILITIES:
● As the small o-road engine owner, you are responsible for performance of the required
maintenance listed in your owner’s manual. DuroMax Power Equipment recommends that you
retain all receipts covering maintenance on your small o-road engine, but DuroMax Power
Equipment cannot deny warranty solely for the lack of receipts or your failure to ensure the
performance of all scheduled maintenance.
● As the small o-road engine owner, you should however be aware that the DuroMax Power
Equipment may deny you warranty coverage if your small o-road engine or a part has failed
due to abuse, neglect, or improper maintenance or unapproved modications.
● You are responsible for presenting your small o-road engine to a DuroMax Power Equipment
distribution center or service center as soon as the problem exists. The warranty repairs should
be completed in a reasonable amount of time, not to exceed 30 days.
● If you have any questions regarding your warranty coverage, contact us at 844-DUROMAX or
email [e-mail].
DEFECTS WARRANTY REQUIREMENTS:
The warranty period begins on the date the engine or equipment is delivered to an ultimate
purchaser and extends for a period of Two Years.
GENERAL EMISSIONS WARRANTY COVERAGE:
DuroMax Power Equipment warrants to the ultimate purchaser and each subsequent owner that
the engine or equipment is:
1. Designed, built, and equipped to conform with all applicable regulations adopted by the Air
Resources Board; and
2. Free from defects in materials and workmanship that causes the failure of a warranted part for
a period of two years.
The warranty on emissions-related parts will be interpreted as follows:
1. Any warranted part that is not scheduled for replacement as required maintenance in the
Owner’s Manual must be warranted for the warranty period stated above. If any such part fails
during the period of warranty coverage, it must be repaired or replaced by the manufacturer
according to Subsection (4) below. Any such part repaired or replaced under the warranty must
be warranted for the remaining warranty period.