User guide
6-12
VENICE Client Software User Guide
6.3.3 The ’Help’ Menu
With the menu options of the menu Help you can get, for example, ad-
ditional information about the VENICE client software. It contains the 
following menu options:
Figure 6-14: The ’Help’ menu
Reset dropped 
frames display 
Resets the dropped frames counter (see section 
“Information Area” on page 3-13). It will be 
set back to zero and the indication of dropped 
frames will no longer be displayed in the user 
interface.
This can also be performed with the 
context menu of the video overlay (see 
e.g. section “The Video Overlay” on 
page 3-9).
Resize to default   Resizes the user interface to its default size 
again.
This can also be performed with the 
context menu of the video overlay (see 
e.g. section “The Video Overlay” on 
page 3-9).
Configuration…  Opens the window to set the VENICE configu-
rations. See “VENICE Administration and Con-
figuration” user guide.
Gather logs…  Gathers log files from the server which detail 
the actions performed with the individual video 
channels. You may get asked by the DVS ser-
vice department to send in these files as well as 
others in case of problems with VENICE. They 
will be saved at a location of your choice in an 
archive file.










