Warranty

Dyconn Limited Warranty
All Dyconn Faucet products are manufactured and tested with the highest quality standards and
rigorous quality control process. This warranty is limited to the non-commercial use of Dyconn
Faucet products purchased and installed in the United States
and Canada.
Dyconn Faucet Brand Limited Warranty on Faucets and Kitchen/Bath Accessories
Dyconn Faucet warrants its faucet products to be free from manufacturing defects in material and
workmanship during the normal non-commercial use for a period of three (3) years from the
initial purchase date by the original owner/end-user for personal household use. Dyconn Faucet
also warrants its part and accessory products to be free from manufacturing defects in material
and workmanship during the normal non-commercial use for a period of one (1) year from the
initial purchase date by the original owner/end-user for personal household use. This warranty is
non-transferable between homes or owners and only applicable for residential use. Any
commercial or industrial use of Dyconn Faucet products automatically voids the warranty. Any
warranty claim must include the original sales receipt as proof of purchase from an Authorized
Dealer or Distributor of Dyconn Faucet products. (Authorized Dealers can be found on the
Dyconn Faucet website).
Dyconn Faucet recommends installation of all Dyconn Faucet products by a licensed
professional plumber. Dyconn Faucet will not be responsible for any damage or product failure
due to improper installation, misuse or the failure to adequately utilize a licensed professional.
Proper care and maintenance for all products is standard, like any other household appliance and
fixtures to ensure proper function and a lasting product. Instructions are provided in your manual
on proper care and maintenance of Dyconn Faucet products.
This warranty will not cover any damages that might be caused by the product. (In some
instances States do not allow for such limitations, so this may not apply to all owners).
Any and all warranty claims must include the original sales receipt as proof of purchase from an
Authorized Dealer or Distributor of Dyconn Faucet products. Please contact Dyconn Faucet
Support or Sales Department for assistance with the verification process. Any product reported to
Dyconn Faucet as defective will be repaired or replaced (with a product of equal value) at the
option of Dyconn Faucet. If Dyconn Faucet is not able to replace or repair the product, Dyconn
Faucet may elect to refund the original purchase price to the original purchaser in exchange for
the return of product. Dyconn Faucet has the full rights to inspect any Dyconn Faucet product
reported as defective prior to repair or replacement. Any repair and replacement costs
EXCLUDE shipping, labor for removal or re-installation and any consequential or special
damages associated with return, replacement and installation of your product. Replacement parts
may be obtained by calling 1-855-239-2666 (in the U.S. and Canada), by emailing us at
info@dyconnfaucet.com or writing to:
Dyconn Faucet

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