Warranty

Dyconn Limited Warranty
All Dyconn Faucet products are manufactured and tested with the highest quality standards and rigorous quality
control process. This warranty is limited to the non-commercial use of Dyconn Faucet products purchased and
installed in the United States
and Canada.
Dyconn Faucet Brand Limited Warranty on Faucets and Kitchen/Bath Accessories
Dyconn Faucet warrants its faucet products to be free from manufacturing defects in material and workmanship
during the normal non-commercial use for a period of three (3) years from the initial purchase date by the original
owner/end-user for personal household use. Dyconn Faucet also warrants its part and accessory products to be free
from manufacturing defects in material and workmanship during the normal non-commercial use for a period of one
(1) year from the initial purchase date by the original owner/end-user for personal household use. This warranty is
non-transferable between homes or owners and only applicable for residential use. Any commercial or industrial use
of Dyconn Faucet products automatically voids the warranty. Any warranty claim must include the original sales
receipt as proof of purchase from an Authorized Dealer or Distributor of Dyconn Faucet products. (Authorized
Dealers can be found on the Dyconn Faucet website).
Dyconn Faucet recommends installation of all Dyconn Faucet products by a licensed professional plumber. Dyconn
Faucet will not be responsible for any damage or product failure due to improper installation, misuse or the failure to
adequately utilize a licensed professional. Proper care and maintenance for all products is standard, like any other
household appliance and fixtures to ensure proper function and a lasting product. Instructions are provided in your
manual on proper care and maintenance of Dyconn Faucet products.
This warranty will not cover any damages that might be caused by the product. (In some instances States do not
allow for such limitations, so this may not apply to all owners).
Any and all warranty claims must include the original sales receipt as proof of purchase from an Authorized Dealer or
Distributor of Dyconn Faucet products. Please contact Dyconn Faucet Support or Sales Department for assistance
with the verification process. Any product reported to Dyconn Faucet as defective will be repaired or replaced (with a
product of equal value) at the option of Dyconn Faucet. If Dyconn Faucet is not able to replace or repair the product,
Dyconn Faucet may elect to refund the original purchase price to the original purchaser in exchange for the return of
product. Dyconn Faucet has the full rights to inspect any Dyconn Faucet product reported as defective prior to repair
or replacement. Any repair and replacement costs EXCLUDE shipping, labor for removal or re-installation and any
consequential or special damages associated with return, replacement and installation of your product. Replacement
parts may be obtained by calling 1-855-239-2666 (in the U.S. and Canada), by emailing us
at [e-mail] or writing to:
Dyconn Faucet
382 N. Lemon Avenue #122
Walnut, CA 91789
Dyconn Faucet reserves the rights to modify the warranty at any time, it being understood that any such modifications
will not supersede warranty conditions that are applicable at the time of the original sale of products in question.
Though Dyconn Faucet products are certified by various agencies, Dyconn Faucet makes no implication that
products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine any
code compliances when installing and using Dyconn Faucet products.
Limitations of Warranty:
The warranty shall not apply and be void for incorrect operating procedures, breakages and/or damages caused by
fault through improper installation, carelessness, abuse, misuse, misapplication, improper maintenance and alteration
of product;
damages caused by chemicals, natural corrosion, accident, fire, flood, an act of God, or any casualty. Avoid abrasive
cleaners, materials, steel wools and harsh chemicals as these will scratch, damage, and/or dull the products and/or
finish of the products and void the warranty. The proper installation of product covered is the responsibility of the
original owner/purchaser of the product. Dyconn Faucet neither installs nor supervises the installation nor hires
contractors for this purpose; consequently
Dyconn Faucet cannot be held responsible for any default breakage, or damages caused thereby or resulting thereof,
either directly or indirectly.