User Guide
27
DYMO LabelWriter Wireless
User Guide
Performing a Printer Self-Test
If you experience problems with broken characters or other print quality issues, 
perform a printer self-test. The self-test verifies that all elements of the print head 
and printing mechanism are in working condition. 
To perform a self-test
1 With a roll of labels in the printer, press and hold the   label forward feed 
button for at least three seconds.
The printer begins printing vertical lines along the width of the printer. The test 
pattern automatically changes every 3/4 inch (19 mm). 
2 Once the self-test begins, release the label feed button.
3 To stop the self-test, press and release the   label forward feed button or 
the   power button.
If you are still having problems after checking the above items, contact Customer 
Support. See Obtaining Customer Support on page 27.
Resetting the Printer to Factory Default Settings
An easy way to move the LabelWriter Wireless printer to a new network is to reset 
the printer to factory default settings. This reset will delete any custom settings you 
may have entered in the Web Configuration utility such as printer name, password, 
language, and so on. 
To reset the printer to factory default settings
1 Make sure the power is turned on. 
If you just pressed the power button, wait for 
about 30 seconds for the printer to fully start 
up.
2 Using a pointed non-metal tool, press and 
hold the RESET button on the back of the 
printer for at least five seconds. 
3 After five seconds, release the RESET button 
to begin the printer reset.
After about 30 seconds, you will be able to connect the printer to a wireless 
network as described in Connecting the Printer to your Wireless Network on 
page 12.
Obtaining Customer Support
If you experience problems with the setup or use of your printer, carefully read this 
user guide to make sure you have not missed something that is covered in the 
documentation. 
If you cannot resolve your problem by consulting the documentation, you can 
obtain additional information and assistance from DYMO. 
DYMO maintains an Internet Web site at www.dymo.com
 that includes the latest 
support information for your LabelWriter printer.
To contact us, visit the Support area of our Web site at: support.dymo.com
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