Instructions / Assembly

26
Troubleshooting
If you have any questions regarding the product, please call customer service at 1-877-447-4768,
8:00 a.m. – 4:30 p.m., CST, Monday – Friday.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The burner will
not light using the
igniter procedure
(weak or no spark
being generated).
1. The igniter electrode may be covered
with grease or residue.
1. The igniter electrode may have a
loose or disconnected wire.
2. Cracked or broken ignition electrode.
1. Clean the igniter electrode.
2. Check the connection and reconnect any
loose or disconnected wires.
3. Replace ignition electrode (see Replacement
Parts List).
Low Heat. 1. Insufcient gas pressure to the unit. 1. Call a qualied service agency to check
the gas supply pressure and correct the
pressure.
Excessive Flare
Ups.
1. Grease and/or residue build-up on
heat tents or in rebox.
2. Excessive dripping of fat or
marinade from food.
3. Cooking temperature too high
1. Clean the grill components.
2. Trim the fat from meat and use non-oil based
marinades.
3. Lower temperature accordingly.
The burner will not
light with a match.
1. Match not reaching burners (when
holding match with hand).
2. Empty tank.
3. Poor connection between valve
regulator and LP cylinder coupling.
4. Burner inlet blocked.
1. Use match holder found in cabinet door.
2. Check fuel level and rell tank if necessary.
3. Turn off grill knobs, close the LP cylinder valve
at top of cylinder and check the connection
between the regulator valve and cylinder
coupling. Disconnect and reconnect, if
necessary.
4. Clean the burner inlet (venturi)
and burner as described by the Care and
Maintenance section in the manual.
No gas flow or an
obstructed gas
flow.
1. Tank valve not on or fully opened.
2. Empty tank.
3. Poor connection between valve
regulator and LP cylinder coupling.
4. Burner inlet blocked.
1. Fully open tank valve by turning
counterclockwise.
2. Check fuel level and replace fuel if necessary.
3. Turn off grill knobs, close the LP cylinder valve
at top of cylinder and check the connection
between the regulator valve and cylinder
coupling. Disconnect and reconnect, if
necessary.
4. Clean the burner inlet (venturi) and burner
as described by the Care and Maintenance
section in the manual.
LED control knob
light is not lit
1. Dead battery or faulty battery
connection.
Perform any of the following:
1. Check that batteries are installed correctly.
2. Check for corrosion around battery terminals.
3. Replace batteries. Use AAA alkaline.
Non-rechargeable batteries are not to be recharged.
DO NOT mix old and new batteries.
DO NOT mix alkaline, standard (Carbon-Zinc), or rechargeable (Nickel-Cadmium) batteries.
DO NOT dispose of batteries in re. Improper disposal may cause batteries to leak or explode.
Care and Maintenance- Cont.
WARNING