User Manual
Table Of Contents
- Table of Contents
- Chapter 1 Legal, Regulatory, and Safety
- Copyright, Disclaimer and Trademarks
- Regulatory Information
- FCC information
- California Prop 65 Warning
- Export Administration Regulation
- EU Declaration of Conformity
- VCCI Class B Information (Japan Only)
- Canadian regulatory information (Canada only)
- Canadian Notice
- Following information is only valid for EU-member States:
- REACH - Compliance Statement
- Following information is only for Turkey:
- Following information is only for India:
- Video Standard Notice
- OpenSSL Toolkit License Issues
- FreeType License Issues
- ENERGY STAR® Program
- Disposing of the computer and the computer's battery
- General Precautions
- Safety Icons
- Chapter 2 Getting Started
- Chapter 3 The Grand Tour
- Chapter 4 Operating Basics
- Chapter 5 Utilities and Advanced Usage
- Chapter 6 Troubleshooting
- Chapter 7 Appendix
- Index
Chapter 6
Troubleshooting
Dynabook has designed this computer for durability, however, should
problems occur, you are able to use the procedures detailed in this chapter
to help determine the cause.
You should become familiar with this chapter as knowing what might go
wrong can help prevent problems from occurring in the first place.
Problem-solving process
If you observe the following guidelines, resolving problems will be much
easier.
Stop immediately when you recognize a problem exists as taking
further action might result in data loss or damage, or you might
destroy valuable problem-related information that can help solve the
problem.
Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Also be aware that the questions and procedures described in this chapter
are meant only as a guide, they are not definitive problem-solving
techniques. In reality many problems can be solved simply, but a few might
require help from Technical Support. If you find you need to consult others,
be prepared to describe the problem in as much detail as possible.
Preliminary checklist
You should always consider the simplest solution first. The items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure that you turn on all peripheral devices before you turn on
the computer - this includes your printer and any other external device
you are using.
Before you attach an external device, you should first turn off the
computer, then when you turn the computer back on, it recognizes the
new device.
Make sure that all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (refer to the documentation included with the optional
accessories for further information on its installation and
configuration).
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