User's Manual SATELLITE PRO C40-G/C40-H/C40-J/ C50-G/C50-H/C50-J
Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ........................................................................ 1-10 OpenSSL Toolkit License Issues ....................................................... 1-10 FreeType License Issues ................................................
Optional Accessories .......................................................................... 4-16 Sound System and Video mode ......................................................... 4-17 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..................................................................... 5-1 Special features ..................................................................................... 5-3 Chapter 6 Troubleshooting Problem-solving process ....................
Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to your computers. Copyright, Disclaimer and Trademarks Copyright © 2021 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc. No patent liability is assumed, with respect to the use of the information contained herein.
The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance. USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum.
FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Contact Address: Dynabook Americas, Inc. 5241 California Avenue, Suite 100 Irvine, California, USA, 92617 Telephone: (949) 583-3000 This information is only applicable for the countries/regions where it is required.
CE compliance Hereby, Dynabook Europe GmbH declares that the model(s) described in this manual is/are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://emea.dynabook.com/product-conformity.
Therefore Dynabook strongly recommends that the electromagnetic compatibility of this product should be suitably tested in all non-verified working environments before use. In the case of vehicles or aircraft, the manufacturer or airline operator respectively should be asked for permission before use of this product. Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted.
To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. When operating this computer, minimum distance of 13 mm from the antenna must be maintained. Pour être conforme aux exigences canadiennes en matière d'exposition aux fréquences radio, l'appareil et son antenne ne doivent pas être situés au même endroit qu'une autre antenne ou un autre émetteur ni fonctionner en même temps.
Following information is only valid for EU member states: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Ecodesign Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://emea.dynabook.com/environment.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased.
These symbols might not stick depending on the country and region where you purchased.
4. 5. 6. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3.
FreeType License Issues The FreeType Project LICENSE ---------------------------2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
============ 0. Definitions -------------Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.
Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory. These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3.
ENERGY STAR® Program Your computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it will be listed on the following website: https://www.energystar.gov/ productfinder/product/certified-computers . Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
http://emea.dynabook.com/environment General Precautions Your computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual.
Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. You might not have all the software mentioned in this manual depending on the model you purchased. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Double-click Start Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. The word "Start" refers to the " lower-left corner of the screen. " button in the Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
Always use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer, possibly resulting in serious injury. Dynabook assumes no liability for any damage caused by use of an incompatible adaptor.
Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. 2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 2 1 1. DC IN 19V jack 2. DC output plug Product appearance depends on the model you purchased. 3. Plug the power cord into a live wall outlet. The DC IN/Battery indicator glows.
Figure 2-4 Opening the display panel 1 1. Display panel Product appearance depends on the model you purchased. Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer. Be careful not to open the display panel too far as this might put stress on the display panel’s hinges and cause damage. Do not lift the computer by the display panel.
Volume cannot be adjusted during Windows Setup. Do not touch the display screen while turning on the computer. 1. 2. Open the display panel. Press the power button. Figure 2-5 Turning on the power 1 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
Windows taskbar By default, the bottom of the desktop is Windows taskbar. You can see all of your currently running apps on the Windows taskbar. Task view Task view ( ) is launched from the Windows taskbar at the bottom of the screen. Task view allows you to view the apps that are currently running. Also, you can create custom desktops so that running apps can be grouped for entertainment, productivity, or what you just want. To do this, click the Task view icon , and then click New desktop.
You can search for and browse thousands of apps, all grouped into easyto-find categories there. Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system, apps, and services using fingerprint or a PIN. To set up Windows Hello, click Start -> in options. (Settings) -> Accounts -> Sign- Under Sign-in options, you will see options for Fingerprint if your computer has fingerprint sensor that supports it.
Do not turn the computer or peripheral devices back on immediately. Wait a short period to avoid any potential damage. Restarting the computer Certain conditions require that you restart the computer, for example if you change certain computer settings. To restart the computer, there are several ways this can be achieved: (Power) and then select Restart.
If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options.
feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the internal storage drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before saving is completed.
2. 3. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. Click the Save changes button. Data saving in Hibernation Mode When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the internal storage drive. After you turn off the computer, and the content of memory has been saved to the internal storage drive, turn off the power to any peripheral devices.
Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance internal storage drive access speed. They might cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media.
Do not close the display panel during the restoring process. When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost. If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, the same fingerprints cannot be registered after the reinstallation. 1. 2. 3. 4. 5.
When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost. If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, the same fingerprints cannot be registered after the reinstallation. 1. 2. 3. 4. User's Manual Click Start -> (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is powered on.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section. Handle your computer carefully to avoid scratching or damaging the surface. Front with the display closed The following figure shows the front of the computer with the display panel in the closed position.
DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery charge status. Blue indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Refer to the Power Condition Descriptions section for more information on this feature. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries.
Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port or the USB Type-C™ port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the right side of the computer. Figure 3-3 The right side of the computer 1 1. Memory media slot 2. Headphone/Microphone jack 3. Universal Serial Bus (USB 3.2 Gen1) port 2 3 4 5 4. LAN jack 5.
Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. LAN jack This jack lets you connect to a LAN.
Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
Figure 3-5 The front of the computer with the display panel open 1 2 3 4 5 8 6 9 7 10 11 14 12 13 1 2 3 4 8 6 9 7 10 11 14 12 13 1. Web Camera 2. Web Camera LED 3. Microphones 4. Display screen 5. NUM LOCK indicator 6. CAPS LOCK indicator 7. Power indicator 8. Wireless communication antennas (not shown) 9. Display hinge 10. Power button 11. Keyboard 12. Touch Pad 13. Touch Pad control buttons 14. Fingerprint sensor* * Provided with some models.
Do not touch or press strongly on the web camera lens and LED. Failure to do so might reduce image quality, possibly resulting in recognizing faces incorrectly. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens and the LED if it becomes dirty. While web camera is capturing your face, make sure that your face is in front of the web camera, and you look directly at it. Microphones The built-in microphones allow you to record sounds for your application.
Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display hinge The display hinge allows the display panel to be positioned at a variety of easy-to-view angles. Power button Press this button to turn the computer's power on or off. Keyboard The keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details.
Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive" refers to SSD unless otherwise stated.
Blue Indicates that the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Pad The Touch Pad on the palm rest might support the following gestures: User's Manual Tap Tap once on the Touch Pad to activate an item, such as an app. Two-Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using.
Three-Finger Scroll Place three fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. Slide towards left/right: switches between your open apps. Slide your fingers slowly across the Touch Pad to flip through them all. Slide up: views all your open apps in task view. Slide down: shows the desktop. Four-Finger Tap Tap once on the Touch Pad with four fingers together to open the Action Center.
When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers. Figure 4-1 Keyboard indicators 1 2 1 1. CAPS LOCK indicator 2. NUM LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows blue when letter keys are locked into their uppercase format.
Special Standard F1function mode F12 mode Function F2 FN + F2 Decreases the brightness of the display panel in individual steps. F3 FN + F3 Increases the brightness of the display panel in individual steps. F4 FN + F4 Turns the display backlight on or off. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Turns the sound on or off. F7 FN + F7 Decreases the playback volume of the computer. F8 FN + F8 Increases the playback volume of the computer.
might need to touch and lift your finger on the sensor repeatedly until setup is complete. Follow the on-screen instructions to finish the setup. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard. Fingerprint feature enables you to: Sign-in to Windows Unlock the password-protected screen-saver Figure 4-2 Using the fingerprint sensor 1 1 1.
Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry. Clean the sensor with a lint-free cloth. Do not use detergent or any other chemicals to clean the sensor.
the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the BIOS setup utility. Refer to Real-Time Clock for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
Battery type Power off Power on Battery pack about 3.5 ~ 4 hours about 3.7 ~ 4.2 hours (45.6 Wh) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer. If you make heavy use of external devices for example, the battery might scarcely charge at all during operation.
Monitoring battery capacity Remaining battery power can be monitored using the following methods: Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time, based on this together with the current power consumption.
Battery type Sleep Mode Shut Down Mode Battery pack about 6 ~ 6.5 days about 190 days (45.6 Wh) Be aware that the battery pack exhausted time is affected if there are any external devices connected. Extending battery life To maximize the life of your battery pack, do the following at least once a month: 1. 2. 3. 4. 5. Turn off the computer's power. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on, then go to Step 4.
Figure 4-3 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment. The supported maximum capacity of memory card is 512 GB.
Do not write to a card if the battery power is low. Low power might affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, do the following: 1. 2. 3. Turn the memory media so that the contacts (metal areas) face down. Insert the memory media into the memory media slot on your computer.
3. 4. Push the memory media until you hear a click to partially release it. Grasp the media and remove it. If you remove the memory media or turn off the power while the computer is accessing the memory media, you might lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer might become unstable or data in the memory media might be lost.
The system is shutting down. When you unplug the HDMI™ cable and replug it, wait at least 5 seconds before you replug the HDMI™ cable again. Settings for display video on HDMI™ To view video on the HDMI™ display device, be sure to configure the settings, otherwise you might find that nothing is displayed. Be sure to select the display device or audio device before starting to play video. Do not change the display device or audio device while playing video.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable. Connecting the LAN cable To connect the LAN cable, do the following: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC adaptor while the computer is accessing a LAN, the system might hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur.
To use wireless display, either one of the following devices is required: A compatible external display with built-in support for wireless display. An external display with HDMI™ port and a wireless display adaptor. The wireless display adaptor is a device that connects to the external display via HDMI™ port and can receive Wi-Fi® signals from your computer. To wirelessly connect to an external display, you can follow the steps as described below: 1. 2. 3.
list details some of the items that are available from your reseller or Dynabook dealer: AC Adaptor If you frequently use your computer at more than one site, it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always. Not all the accessories are available in your region. Contact your reseller or Dynabook dealer for more information.
Realtek Audio Console You can confirm and change the audio configuration using the Realtek Audio Console. To launch the Realtek Audio Console: Click Start -> Realtek Audio Console Main When you launch the Realtek Audio Console, the Main tab shows all available Playback and Recording devices. You can adjust the volume and switch to relate setting pages by clicking the icon in this tab. Speakers/Headphones This tab allows you to set Main Volume, Sound Effects, Default Format and Speaker configuration.
3. 4. Click App volume and device preferences under Advanced sound options. Choose different output/input devices for different players/recorders from the drop-down list. Power Management This tab allows you to adjust the configuration of audio power management to achieve the power saving. Information This tab shows the driver version and UI version as well. Video mode Video mode settings are configured via the Display dialog. To open the Display dialog, click Start -> Display.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
At this point, the function keys do not work. They will function after you enter the password. 2. 3. Enter the password in the dialog that appears on the screen. Press ENTER. If you enter the password incorrectly three times in a row, or if you do not enter the password within 1 minute, the computer shuts down. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) might not work. You must turn the computer back on to retry password entry.
dynabook Maintenance Utility dynabook Maintenance Utility is provided to erase the internal storage drive. This utility allows you to delete all data and partitions, and also overwrite all sectors on the internal storage drive. If there is an external hard disk drive connected to your computer, it can also be erased. However, if you do not want to delete the data from the external hard disk drive, disconnect it from your computer. To access this utility: 1. 2. 3.
Intelligent power supply *1 A microprocessor in the computer's intelligent power supply detects the battery charge, automatically calculates the remaining battery capacity, and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options. Battery save mode *1 This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options.
Wake-up on Wireless This computer supports the "Wake-up on LAN Wireless LAN" function. The Wake-up on Wireless LAN function consumes power even when the system is in Sleep Mode/Hibernation Mode. Leave the AC adaptor connected while using this feature. Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level.
Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem-solving process If you observe the following guidelines, resolving problems will be much easier.
Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously, then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.
Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts down automatically Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact Technical Support.
Problem Procedure Battery does not power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential. In these instances, you should fully discharge the battery and then attempt to charge it again. Real-Time Clock Problem Procedure BIOS setting and The lasting time of the Real-Time Clock (RTC) has system date/time are run out. You must set the date and time in the lost BIOS setup utility by using the following steps: 1.
Internal display panel Apparent problems of the computer's display panel might be related to setup and configuration of the computer. Problem Procedure No display Press the function keys to adjust the display priority, and to make sure that it is not set for output to an external monitor. Markings appear on the computer's display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed.
Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it to ensure that it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot read a file Check to ensure that the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact Technical Support.
Problem Procedure Reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch sensitivity. To access it, click Start -> Devices -> Touchpad. (Settings) -> If you are still unable to resolve the problem, contact Technical Support. USB mouse Problem Procedure Mouse pointer does not respond to mouse operation In this instance, the system might be busy. Try moving the mouse again after waiting a short while.
USB device In addition to the information in this section, also refer to the documentation supplied with your USB device. Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure that it is firmly attached. Ensure that any required USB device drivers are properly installed. To achieve this, you should refer to both the device documentation and the operating system documentation.
Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator.
Before you call Some problems you experience might be related to software or the operating system, so it is important that you investigate other sources of assistance first. Before contacting, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The physical dimensions vary depending on the model you purchased. Size Approximately 362.5 (w) x 240.5 (d) x 19.7 (h) millimeters Approximately 328.0 (w) x 224.8 (d) x 18.
AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, Middle-East, Africa, South Africa, Switzerland, Italy and China.
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/ac/ax), as defined and approved by the Institute of Electrical and Electronics Engineers. Bluetooth® Modules are designed to be interoperable with any product with Bluetooth® wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth® Specification (depending on the model you purchased), as defined and approved by the Bluetooth® Special Interest Group.
encouraged to ask for authorization to use the wireless device prior to turning on the equipment. Wireless LAN Technology The wireless communication function of the computer supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth® functions. Do not use the Wireless LAN (Wi-Fi®) or Bluetooth® functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. Worldwide operation The Bluetooth® radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world.
Russian Federation: Limited Using SRD (Short Range Device) with implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. 1. 2. 3. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and resources accounting systems.
Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. 1. 2. 3. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for purposes of gathering telemetry information for automated monitoring and resources accounting systems or security systems.
SAR Value 0.42 W/kg (10g) (C50-G/C50-H/ C50-J) 0.92 W/kg (10g) (C40-G/C40-H/ C40-J) Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n/ax mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac/ax mode The low band 5.15 - 5.35 GHz is for indoor use only. (5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 25mW (13.
Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only. (5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 25mW (13.98dBm) EIRP ac mode Europe: model 3165D2W Software Version Intel® PROSet/Wireless WiFi Software 21.x and following versions SAR Value 0.
(5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 32mW (15dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only. (5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 32mW (15dBm) EIRP ac mode Europe: model AW-CM421NF Software Version RTLWlanE_WindowsDriver_2024.0 .10.121_Drv_3.00.0035_Win10.L RTBlueR_Windows10_FilterDriver_ 1030.3000_0529.2020_new_L and following versions SAR Value 1.12 W/kg (10g) (C50-G/C50-H/ C50-J) 0.87 W/kg (10g) (C40-G/C40-H/ C40-J) Maximum Power Output (2400 - 2483.5 MHz) IEEE802.
Ce dispositif est conforme à la norme CNR-247 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. Les dispositifs fonctionnant dans la bande 5.15-5.
Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to any approved low power radio frequency devices. Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications. If found, the user shall cease operating immediately until no interference is achieved.
2. 3. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on this equipment. (1)(2) (3)(4) (5) 1. 2. 3. 4. 5. 2.4 : This equipment uses a frequency of 2.4 GHz.
Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel® Wi-Fi® 6 AX201 The Name of the radio equipment: AX201D2W DSP Research, Inc. Approval Number: D180132003 Intel® Wi-Fi® 6 9462 The Name of the radio equipment: 9462D2W DSP Research, Inc.
Accessibility Accessibility options provided by Windows 10 operating system are accessible through Ease of Access features of Windows settings. It allows you customise your Dynabook notebook the way you want to use it. To see the available features in one of the following ways: Go to Start and select (Settings). For touch screen, slide your finger inward from the screen’s right edge inward and tap the (All Settings) icon.
Hearing Audio: For those with hearing difficulties, this option makes it easier to hear with features like Hear all sounds in one channel, and Display audio alerts visually. Closed captions: Lets you read the word spoken in the audio portion of a video, TV show or Movie that supports Closed Caption technology. You can select the settings you want and see how they appear in Preview. Click here for more information about making your device easier to hear or use with these visual alternatives to sound.
Power On/Off: User can choose to have their notebook go to sleep mode to avoid having to manually power off or click on Start and then select (Power) > Shutdown when closing the lid. Click here for more information on this feature. The notebook can be configured to resume when the lid is open without having to push the power on button. This can be specified in the Power Options. Right click on the battery icon in task bar and select Power Options to configure.
Utilities and Advanced Usage: Your computer comes with preinstalled utilities such as dynabook Support Utility, BIOS setup utility (including System Password, etc), and dynabook Maintenance Utility. Refer to Utilities and Advanced Usage section for more information. You might have all the software listed depending on the model you purchased.
use of computer at temperatures outside the range of 5°C to 30°C (41 -86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact Technical support for details). CPU performance might also vary from specifications due to design configuration. Under some conditions, your computer product might automatically shut down.
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity might vary. LCD Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate.
Index A External monitor problems 6-11 AC adaptor additional 4-17 connecting 2-2 DC IN 19V jack 3-2 B Battery extending life 4-10 monitoring capacity 4-9 real time clock 4-6 save mode 5-4 H Hard disk drive automatic power off 5-3 K Keyboard function keys 4-3 function keys F1...
Moving the computer 1-19 S SD/SDHC/SDXC Card formatting 4-11 P Password power on 5-3 Power Hibernation Mode 2-10 panel on/off 5-4 Shut Down mode 2-8 Sleep Mode 2-9 turning off 2-8 turning on 2-5 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-10 Hardware and system checklist 6-4 HDD 6-7 Internal display panel 6-7 Keyboard 6-6 Memory Media Card 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-10 Technical support 6-12 Touch
