Information

Service Policies I 17
8 Abbreviations
Abbreviations are commonly used for some terms:
Abbreviation English term
EMEA Europe, Middle East, and Africa
NSO National Sales Organization
RMA Return Material Authorization
The following abbreviations are also used for some service levels:
Abbreviation English term
AEN Advanced Exchange New
AES Advanced Exchange Swap
CI Carry In Repair
CR Credit Return
DOA Dead On Arrival
FE Fast Exchange
- No RMA Accepted
QCI Quote - Carry In
- Refer NSO