Wireless Setup Guide (for Windows XP, Windows Vista, Windows 7 and Mac OSx)
Wireless Setup Guide The following steps will take you through the process of setting up and connecting to your wireless network. You can also use these steps to troubleshoot wireless connection issues. Step 1: Checking Computer Network Settings: You will need to set the network connection on your computer to obtain an IP address automatically.
Below are the instructions for setting Windows 7 to obtain an IP address automatically for your ethernet connection: 1. Click on the Start Menu, and go to “Control Panel”. 2. Click on “Network and Sharing Centre”. 3. 4. 5. 6. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) Click on “Change adapter settings” (on the lefthandside of the window). Right click on “Local Area Connection” and select “Properties”.
Step 2: Configuring your wireless settings: Please ensure that your modem/router is connected to your computer using an ethernet cable before continuing. Troubleshooting Tip After logging into your router, verify the following settings to troubleshoot issues with your wireless connection: - Wireless MAC filtering is disabled. Your SSID is not hidden. Confirm your wireless security settings (Make sure you are using the correct wireless security key).
Step 3: Scanning for, and connecting to your Wireless Network: You can now scan for your wireless network and connect to it.
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1. Click on the Start Menu and then “Run”. Type: ncpa.cpl You should now see the following window: 2. Right click on “Wireless Network Connection” and select "Properties". If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide.
3. Click on the "Wireless Networks" tab, as shown below. (If you do not see this tab, you will need to enable and start the “Wireless Zero Configuration” service. Please refer to the steps at the end of the guide to enable this) Make sure "Use Windows to configure my wireless network settings" is TICKED. This window will list any wireless networks you have previously connected to.
4. Right click on “Wireless Network Connection” and select "View Available Wireless Networks". 5. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
6. If you are prompted to enter a “Network key” (also known as a WEP or WPA key), please type the following into the “Network key” and “Confirm network key” sections: a1b2c3d4e5 (all in lowercase) and click "Connect". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above. 7.
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1. 2. Click on the Start Menu, and go to “Control Panel”. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3. You should then see the following window: Click on "Manage wireless networks" on the left-hand side.
4. You should then see the following: This window will list any wireless networks you have previously connected to. If you see an entry matching the SSID you obtained at the start of this guide, you will need to select it and then click "Remove". Click “OK” when prompted to proceed. (Typically, a number of networks will be listed here. This is nothing to worry about. You can delete the other entries too. These are just stored settings and passwords for connecting to the listed networks.
5. Click on "Manage Network Connections" on the left-hand side. 6. Right-click on "Wireless Network Connection" and select "Connect / Disconnect". If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide.
7. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
8. If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key or passphrase” section: a1b2c3d4e5 and click "Connect". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above. 9.
10. You may see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location, as shown below: 11. You should then see a window prompting you to save the wireless connection. - Make sure “Save this network” is TICKED. - Make sure “Start this connection automatically” is TICKED. - Click “Close” to complete the wireless connection process. After completing the steps above, you should now be connected to your wireless network and able to surf the internet.
Please remember to disconnect your ethernet cable.
1. 2. Click on the Start Menu, and go to “Control Panel”. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3. You should then see the following window: If it is there, click on "Manage wireless networks" on the left-hand side. If it is not shown, please proceed to Step 5.
4. You should then see the following: This window will list any wireless networks you have previously connected to. If you see an entry matching the SSID you obtained at the start of this guide, you will need to select it and then click "Remove". Click “Yes” when prompted to proceed. (Typically, a number of networks will be listed here. This is nothing to worry about. You can delete the other entries too. These are just stored settings and passwords for connecting to the listed networks.
5. Click on "Change Adapter settings" on the left-hand side. 6. Right-click on "Wireless Network Connection" and select "Connect / Disconnect".
If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide. 7. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
8 If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key” section: a1b2c3d4e5 and click "OK". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
10 You may then see a window that asks you to "Select a location for the 'wireless' network".
11 You may then see a window prompting you to setup a “HomeGroup”. Click “Cancel” on this.
12 You can verify your wireless connection by clicking the “Wireless Signal” indicator in your system tray. After clicking on this, you should see an entry matching the SSID you obtained at the start of this guide with “Connected” next to it. After completing the steps above, you should now be connected to your wireless network and able to surf the internet. Please remember to disconnect your ethernet cable.
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1. Click on the Airport icon at the top right corner of the screen on the menu bar, as shown below. If you cannot see an Airport icon, your wireless adapter may not be installed or inserted correctly. Please refer to your Mac user guide before continuing with the steps in this guide. 2. In the menu that is displayed, you will see a list of wireless networks in range. You should see a network listed with the SSID you obtained at the start of this guide.
3. If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key or passphrase” section: a1b2c3d4e5 and click "OK". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above. (If you have entered an incorrect wireless security key, a message will appear, and you will be prompted to try entering the correct key again.
4. The Airport icon will now have black lines to indicate signal strength. To see if the wireless is connected, click on the Airport icon again. The network that has a TICK next to is the network that you are currently connected to. After completing the steps above, you should now be connected to your wireless network and able to surf the internet. Please remember to disconnect your ethernet cable.
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Enabling Wireless Zero Configuration Some wireless adapters have a 3rd party utility installed which controls the configuration and connection profiles of the wireless adapter. In these cases, it is necessary to enable a service called "Wireless Zero Configuration". The steps to do this are listed below: 1. Click on the Start Menu. Click on “Run”, and type: services.msc . 2.
