User Manual

Warranty Period:
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase by
the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty
covers only those Products purchased from an authorized
Horizon dealer. Third party transactions are not covered by this
warranty. Proof of purchase is required for warranty claims.
Further, Horizon reserves the right to change or modify this
warranty without notice and disclaims all other warranties,
express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of
a defect, these are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole
discretion of Horizon. This warranty does not cover cosmetic
damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part
of the Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any goods
by Purchaser must be approved in writing by Horizon before
shipment.
Damage Limits:
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting
liability.
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised
to return this Product immediately in new and unused condition
to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).
Safety Precautions:
This is a sophisticated hobby Product and not a toy. It must be
operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this Product in a
safe and responsible manner could result in injury or damage
to the Product or other property. This Product is not intended
for use by children without direct adult supervision. The
Product manual contains instructions for safety, operation and
maintenance. It is essential to read and follow all the instructions
and warnings in the manual, prior to assembly, setup or use, in
order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly.
This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance.
For questions or assistance, please direct your email to
[e-mail], or call 877.504.0233 toll
free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the “Support” tab. If you do not have
internet access, please include a letter with your complete name,
street address, email address and phone number where you can
be reached during business days, your RMA number, a list of
the included items, method of payment for any non-warranty
expenses and a brief summary of the problem. Your original
sales receipt must also be included for warranty consideration.
Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at
the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair you are
agreeing to payment of the repair without notification. Repair
estimates are available upon request. You must include this
request with your repair. Non-warranty repair estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Please advise us of your preferred
method of payment. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express, and
Discover cards. If you choose to pay by credit card, please
include your credit card number and expiration date. Any
repair left unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly. Please note:
non-warranty repair is only available on electronics and model
engines.
United States:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should
be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby.com with any questions or concerns regarding
this product or warranty.
United Kingdom:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call [phone] or e-mail us at sales@
horizonhobby.co.uk with any questions or concerns regarding
this product or warranty.
Germany:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call [phone] or e-mail us at service@
horizonhobby.de with any questions or concerns regarding this
product or warranty.
Instructions for Disposal of WEEE by
Users in the European Union
This product must not be disposed of with other waste. Instead,
it is the user’s responsibility to dispose of their waste equipment
by handing it over to a designated collection point for the
recycling of waste electrical and electronic equipment. The
separate collection and recycling of your waste equipment at
the time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can
drop off your waste equipment for recycling, please contact your
local city office, your household waste disposal service or where
you purchased the product.