User's Manual

Page 14 of 19 N5 ANT SoC System Module Series
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6. Support
The N5 system module series uses nRF51422 from Nordic Semiconductor. Users can seek technical support, esp.
about hardware, from Nordic Semiconductor, www.nordicsemi.com. Users can seek application support from
Dynastream Innovations, www.thisisant.com.
6.1 One Year Limited Warranty
This product is warranted to be free from defects in materials or workmanship for 1 year from the date of
purchase of the end customer. Within this period, Dynastream Innovations Inc. (Dynastream) will, at its sole
option, replace any products that fail in normal use. Such replacement will be made at no charge to distributors or
companies who purchase this product directly from Dynastream, provided the distributor or company shall be
responsible for any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as scratches,
nicks and dents; (ii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or
external causes; (iii) damage caused by service performed by anyone who is not an authorized service provider of
Dynastream; (iv) damage to a product that has been modified or altered without the written permission of
Dynastream. In addition, Dynastream reserves the right to refuse warranty claims against products or services that
are obtained and/or used in contravention of the laws of any country.
Replaced products have 1 year warranty as stipulated in this term.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
IN NO EVENT SHALL DYNASTREAM BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM
DEFECTS IN THE PRODUCT.
Dynastream retains the exclusive right to replace (with a new or newly-overhauled replacement product) the
device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE THE
SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
To obtain warranty service, the distributor or company shall contact Dynastream for shipping instructions and a
return material authorization (RMA) tracking number. Securely pack the device and a copy of the original sales
receipt, which is required as the proof of purchase for warranty claims. Write the tracking number clearly on the
outside of the package. Send the device, freight charges prepaid, to Dynastream.
6.2 ANT Forum
Users are encouraged to participate in the ANT forum moderated by the application engineering team of
Dynastream Innovations for any engineering discussions. Joining the ANT forum is free and open at
http://www.thisisant.com/forum.
6.3 Public Technical References
Documents:
1. nRF51422 Product Specification, Nordic semiconductor
2. nRF51822 and nRF51422 Product Anomaly Notification (PAN-028), Nordic Semiconductor
3. nRF51422 S210 SoftDevice Specification, Nordic Semiconductor
4. nRF51422 S310 SoftDevice Specification, Nordic Semiconductor
5. ANT Message Protocol and Usage, Dynastream Innovations
6. Interfacing with ANT General Purpose Chipsets and Modules, Dynastream Innovations
Software:
7. S210 nRF51422 SoftDevice