Service manual
9650-0801-01 Rev. A ZOLL Propaq MD Service Manual 37
Chapter 2
Troubleshooting
Overview
This chapter contains a list of error messages that users may see if the unit is not operating 
properly. 
If the errors you encounter are not listed below, call ZOLL Medical Corporation’s Technical 
Service Department for further assistance. (See “Technical Service” on page 3 for contact 
information.)
Propaq MD Error Messages 
The following is a list of the Propaq MD error messages that may appear on your display. The 
“Technical Action” column describes what you as a technician can do to correct the situation. 
Error Message Explanation Technical Action
SW SHUTDOWN 
WARNING
Indication that the battery 
has reached the software 
shutdown capacity.
Charge the battery.
HW SHUTDOWN Voltage threshold exceeded 
the minimum working 
threshold of the device. 
There is no warning.
Charge the battery.










