Service manual

Conventions
9650-0801-01 Rev. A ZOLL Propaq MD Service Manual 3
Conventions
WARNING! Warning statements describe conditions or actions that can result in personal injury or death.
Caution Caution statements describe conditions or actions that can result in damage to the unit.
Note: Notes contain additional information on using the defibrillator.
Service Policy Warranty
In North America: Consult your purchasing agreement for terms and conditions associated with
your warranty. Outside of North America, consult ZOLL authorized representative.
In order to maintain this warranty, the instructions and procedures contained in this manual
must be strictly followed. For additional information, please call the ZOLL Technical Service
Department 1-800-348-9011 in North America.
Technical Service
If the ZOLL Propaq MD unit requires service, contact the ZOLL Technical Service
Department:
Telephone: [phone]
Fax [phone]
Have the following information available for the Technical Service representative:
• Unit serial number.
• Description of the problem.
• Department where equipment is used.
• Sample chart recorder strips or electronic log files documenting the problem, if applicable.
• Purchase Order to allow tracking of loan equipment.
• Purchase Order for a unit with an expired warranty.
If the unit needs to be sent to ZOLL Medical Corporation, obtain a service request number
(SR#) from the Technical Service representative. Return the unit in its original container to:
ZOLL Medical Corporation
269 Mill Road
Chelmsford, Massachusetts 01824-4105
Attn: Technical Service Department (SR#)
Telephone: [phone] FAX: [phone]