Specifications

4 CarePlans
Fluke Biomedical CarePlans
Priority services to keep you up and running
Choose the best plan for you
Look for the CarePlans logo in this
catalog for products with available
extended service and support plans.
Fluke Biomedical’s CarePlan packages
offer comprehensive priority service
and support to help you get the most
out of your test equipment invest-
ments. Our CarePlan members enjoy
priority bench service, extended war-
ranties, value pricing on services, VIP
technical support, expedited return
shipping, productivity consultation
services, educational training, and
more. Take advantage of CarePlan
priority service and support and let
us take care of you.
Instrument CarePlan
Bronze
Biomedical Products
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Instrument CarePlans
Biomedical Products
Instrument CarePlan
Biomedical Products
Instrument CarePlan
Biomedical Products
Gold Silver Bronze
First-on-bench priority service
• • •
Reminder notifications 60 and 30 days prior to
expiration of calibration
• • •
Discounts on additional service requests
• • •
VIP access to technical support hotline
• • •
Turn-around time for repair 3-day 3-day 5-day
Turn-around time for calibration 1-day 3-day 5-day
Operational upgrades
• •
Accredited calibration to manufacturer’s specifications
• •
OEM onsite calibration (where available) ensuring
manufacturer’s specifications
• •
One-year extended warranty beyond your original fac-
tory warranty. No-cost repair service.
• •
1-day turnaround time for calibration
•
No-cost loaner units during extended repair
•
24x7 web user training
•
Protocol development to increase productivity
•
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