Viking Mobile Radio Operating Manual for the VM600 Radio Project 25 Conventional and Trunking Conventional Analog and Digital SMARTNET®/SmartZone® Draft 02 - Sep 1 2015 Part Number 002-0600-03502 September 2015
Copyright © 2014-2015 by EF Johnson Technologies, Inc. The EFJohnson Technologies logo, Armada™, Trunked IP25™, and Call Guard® are trademarks of EFJohnson Technologies. All other company and/or product names used in this manual are trademarks and/ or registered trademarks of their respective manufacturers. Information in this manual is subject to change without notice.
Viking Mobile Radio Operating Manual September 2015 Contents 1 Radio Overview 1-1 Capabilities & Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Radio Software and Configuration Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Supported Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents External Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Internal / External Speaker Programming (Standard Control Head only) . . . . . . . . . . . . . . . . 2-17 3 General Operation 3-1 Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Turning Power ON and Setting Volume . . . . . . . . . . . . . . . . . . . .
Contents SMARTNET / SmartZone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P25 Trunking Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Systems, Channels, and Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Auto / Unmute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Location Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 LRRP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Triggering . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents DTMF / ANI Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single Tone Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Two Tone Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Two Tone Decoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Receiving a Unit Call (All Types). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Telephone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Placing a Telephone Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Receiving A Telephone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Encryption Available with Various Channel Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 FIPS and Non-FIPS Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Authentication without Encryption Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Encryption Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 9 Tones & Error Messages 9-1 Supervisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Viking LED Failure Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8 SZ System Reject Messages . . . . .
List of Figures 1.1 1.2 1.3 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 3.1 3.2 4.1 4.2 5.1 7.1 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 Viking Mobile Radio (Lightning Control Head) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Digital Keypad Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Viking Mobile Radio mounted in Base Station . . . . . . . . . . . . . . . .
List of Figures 8.18 8.19 8.20 8.21 Radio Properties Screen: Networking Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20 Radio Connection Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21 Command Prompt Screen: Sending “Ping” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21 Command Prompt Screen: Replies to Successful “Ping” . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 2.1 2.2 4.1 4.2 4.3 4.4 4.5 Standard Control Head Display Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Lightning Display Operating/Status Mode Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Programmable Option Button, Soft Button, and Menu Mode Functions . . . . . . . . . . . . . 4-2 GPS Data Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 GPS Icon Modes . . .
List of Tables Draft 02 - Sep 1 2015 xii Viking Mobile Radio Operating Manual
Safety Requirements Section0 RF Energy Exposure Awareness and Control Information, and Operational Instructions for FCC Occupational Use Requirements Before using your mobile two-way radio, read this important RF energy awareness and control information and operational instructions to ensure compliance with the FCC’s RF exposure guidelines.
Safety Requirements Your EFJohnson Technologies two-way radio has a RF exposure product label. Also, your EFJohnson Technologies user manual, or product manual, or separate safety booklet includes information and operating instructions required to control your RF exposure and to satisfy compliance requirements.
Safety Requirements Transmit only when people outside the vehicle are at least the recommended minimum lateral distance away, as shown in Table 1, from a properly installed according to installation instructions, externally-mounted antenna. Note The following table lists the recommended minimum lateral distance for bystanders in an uncontrolled environment from transmitting types of antennas (i.e.
Safety Requirements Approved Accessories This radio has been tested and meets the FCC RF exposure guidelines when used with the EFJohnson Technologies accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC’s RF exposure guidelines, and may violate FCC regulations. For a list of EFJohnson Technologies approved accessories, refer to the radio service manual or contact EFJohnson Technologies as follows.
Safety Requirements television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
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S ECTION Radio Overview Section1 This manual is applicable to the Viking® Mobile radios. The availability of many of the features is controlled by the model of your radio, factory coding of your radio, installed options, firmware version, and field programming. Figure 1.1 Viking Mobile Radio (Lightning Control Head) Depending on the specific model (and options), the Viking mobile radio operates in the 700/800 (762-870 MHz) frequency range. Note 1.
Radio Overview • Capabilities - 255 zones with 255 channels are supported. A maximum of 2048 channels total, depending on the option selected, may be enabled.
Radio Overview - Dash Mount and Remote Mount Configurations - Standard and Lightning Control Head - Dual Control Heads - Internal or External Speaker - Fixed Control Stations - Siren Option Note 1.2 The availability of many features is controlled by field programming and by the options ordered. See the EFJohnson Technologies product description and the following sections in this manual for additional information.
Radio Overview • P25 Phase 2 • P25 Authentication Encryption Options • DES OFB • AES OFB • ARC4 Software Encryption OTAR Options • OTAR P25 Conventional • OTAR P25 Trunking Trunking Options • • • • • • SMARTNET analog operation SmartZone analog operation Digital SMARTNET/SmartZone STAR Roaming (Omnilink) P25 Trunking SNSZ 800 MHz Rebanding Feature Options • • • • • • • Keypad programming (Federal Government users only) 48, 128, 256, 512, 1024, 1536, or 2048 channels/talkgroups MDC 1200/GEStar P25 Con
Radio Overview 1.5 Licensing This radio operates on radio spectrum frequencies assigned and licensed by the Federal Communications Commission (FCC). The FCC can penalize anyone operating an unlicensed radio. It is the radio operator’s responsibility to obtain the necessary license for this radio equipment. 1.6 Radio Accessories Various accessories are available from EFJohnson that will provide added capability and enhanced operation for this radio.
Radio Overview When the control is used with a remotely mounted radio, a Junction Box (Part No. 0235300-130) must be used. This Junction Box provides various connections for the control and an external speaker, along with connections for programming and rekeying the remote radio. 1.6.2 Base Station Unit A Base Unit power supply is available that can be used to power the Viking radio from 110 volt AC line voltage. This lets the Viking be used in a field office, base station, or headquarters building.
S ECTION Controls & Display Section2 2.1 Standard Control Head The standard control head provides the primary controls, display, and speaker for the mobile radio. 2.1.1 Front Panel Controls Figure 2.1 shows the controls for the Viking Mobile radio. Figure 2.
Controls & Display ON-OFF /Volume - Pressing this control turns power ON and OFF (soft power down can be programmed as in Section 3.1.1.3), and rotating it sets the volume level. Select Switch - This switch can be pressed or rotated. An optional beep can be programmed to sound when it is pressed. Selects zones/channels and is also used for other functions such as selecting names from a call list. When selecting zones/channels, a bar above the zone or channel display (see Figure 2.
Controls & Display The user can set an external line by pressing the emergency button. External devices can trigger off of the radio’s external line. If the “Ext Emergency” Option is enabled by programming and the user presses the emergency button, the Aux B line on the accessory connect shall be set to low (0V). It remains low until the External Emergency Time has passed or the user exits the emergency. If the user presses emergency during the External Emergency Time, the timer starts over.
Controls & Display Zone Number - Indicates the currently selected zone from 1 up to 255, depending on the options installed. A zone is a collection of channels that can be any combination of the conventional, P25 Trunked, and SMARTNET/SmartZone types. Note The zone/channel numeric display and the zone/channel select bars in all supported protocols and display operating modes can be inhibited by programming. Status Display - Two characters indicate various status information. See Table 2.1.
Controls & Display Standard Control Head Display Symbols (Continued) The current channel is in the enabled scan list (only when scan is on or when in scan edit mode; located in left position) Radio wide scan mode enabled Selected channel is in radio wide scan list (only when radio wide scan is on or when in radio wide scan edit mode) Repeater talk-around enabled 2.2 Lightning Control Head An optional component for the Viking mobile radios is the Lightning Control Head illustrated in Figure 2.4.
Controls & Display 2.2.1 Front Panel Controls The Lightning Control Head front panel controls are illustrated in Figure 2.5. Figure 2.5 Lightning Control Head Controls On-Off / Volume Switch Microphone Connection Display Multi-Function Indicator Select Zone/Channel Switch Four-Way Navigation Pad One-Touch Programmable Buttons On-Off Volume - This control has two actions: rotation and press. Press the control to turn power on/off function to the radio.
Controls & Display One-Touch Buttons - The control head has 8 one-touch buttons: two on the left of the display, five under the display, and an orange button on the right of the display. These buttons can be programmed with different radio functions. (See the Armada Programming manual for information on programming these button functions.) Figure 2.
Controls & Display 2.2.2 Display The Lightning Control Head includes a highly readable display. The display is a monochrome display with 320 x 80 pixels. The display supports both the Classic Single Line display mode (with the option to combine zone/channel on the display) or enhanced Dual Line functionality. In Classic Single Line mode, display will have primary fields corresponding to the fields available on the mobile Viking control head, with the addition of the soft menu keys. Figure 2.
Controls & Display Lightning Control Head Symbols (Continued) The current channel is the priority channel in the enabled scan list (only when scan is on or when in scan edit mode) The current channel is the priority 2 channel in the enabled scan list (only when scan is on or when in scan edit mode) Interconnect mode enabled Unit call mode enabled Radio is DRS registered P25 data context enabled (radio is ready for data operations) P25 data channel grant (radio is operating on a data channel) Site lock mode
Controls & Display Lightning Control Head Symbols (Continued) Indicates that the radio is connected to a wireless access point. 2.2.3 Mobile Display Modes If a Lightning control head is used, the zone and channel indicators can be either turned on or off depending on the display mode programmed. If Classic Display mode is programmed, 10 character aliases are supported. If Lightning Display mode is programmed, 16 character aliases are supported. 2.2.3.
Controls & Display 2.2.3.2 Classic Mobile Display without Zone / Channel Indicators This mode is the same as previous, except with the zone and channel indicators removed, the display text is located in the middle of the screen from both the horizontal and vertical standpoints. Additionally, the display text can contain up to 10 characters. The row of icons and button labels remains unchanged from Section 2.2.3.1. A combined zone/ channel option is available in this display mode. Figure 2.9 2.2.3.
Controls & Display Additionally, the display lines can contain up to 16 characters. The icons, status bar, and soft menu labels remain unchanged. Figure 2.11 Lightning Mobile Display without Zone and Channel Indicators 2.3 Rear Panel Connectors The mobile rear panel connectors are shown in Figure 2.12. These are applicable to both the Standard and Lightning control heads. Figure 2.
Controls & Display 2.4 Dual Control Configurations The Viking mobile radio is available in two dual-control configurations, each with different programming and setup requirements: - Dash-mount radio with a remote mount control head - Remote-mount radio with two remote control heads Figure 2.13 Dash-Mount Radio with Remote Control Head Figure 2.14 Remote-Mount Radio with Two Remote Control Heads Note All heads are shipped from factory set as masters.
Controls & Display The kit does not include the control head removal tool (part number 721-5100-010) which must be ordered separately if required. The remote control cable is also available in 6 foot (part number 597-5357-775-01) and 50 foot (part number 597-5357-775-03) lengths, but these must be ordered separately. 2.4.2 Remote Control Head Kit 250-5300-003 This kit includes the material required to add a remote control head to an existing dashmount or remote-mount configuration.
Controls & Display 2.4.4 Master / Slave Programming In both dual control configurations, either control head can be designated as the Master and the other as the Slave. The Master control head controls the volume of its internal speaker and any external speakers that are connected to the radio's eight-pin accessory connector (see installation manual for connection details).
Controls & Display 2.4.5 Dual Control Operation 2.4.5.1 Programming Dual Remote Control Configurations The Dual Remote configuration requires special programming to accommodate both remote control heads in the mobile radio system. Removal of either control head will affect system performance. 2.4.5.2 Power On / Off The power switching in dual configurations is such that either control head can switch the radio on, but both control heads must be off to turn the radio off.
Controls & Display 2.5 External Speaker An optional 4 ohm, 12 watt external speaker is available from EFJohnson (Part No. 2500151-006). This can be used to enhance radio audio or to provide primary audio for a remote-mount radio. Refer to the Viking Mobile Radio Installation Guides for additional installation information. Figure 2.16 EFJohnson External Speaker 2.5.
Controls & Display To re-enable the internal speaker, proceed as follows: 1 Power up the mobile radio. 2 Press buttons F2 and F5 at the same time, and release (see Figure 2.15). 3 Rotate the Select knob, until display reads “SPKR ENABL”. 4 After a short time-out period, display will read “CYCLE PWR”. 5 Power the radio off and back on, and the internal speaker will be enabled.
S ECTION General Operation Section3 3.1 Basic Operation 3.1.1 Turning Power ON and Setting Volume Power is turned ON and OFF by pressing the ON-OFF /Volume knob. The radio goes through a self test when power is turned ON. When that is successfully completed, software version, unit ID, zone, then channel are briefly displayed (except when a conventional analog channel is selected), a tone sounds (if tones are enabled), and the radio is ready for normal operation.
General Operation Note In dual control configurations, the power switch at either control point can be OFF for power to turn OFF. 3.1.1.1 Setting Volume Level The relative volume setting can be determined using a reference tone as follows: • If the key press tones are enabled (see Section 4.6) and if so programmed, a short tone sounds when an option switch is pressed or the Select switch is pressed or rotated.
General Operation If the user presses the ON/OFF/Volume knob while soft is in effect, the radio returns to full power up operation. 3.1.2 Persistent Settings Settings retained through power cycle of the Viking mobile radios include.
General Operation The current User password can be changed if the “Change User Password” function is programmed. Selecting this function displays prompts for entering and confirming a new password. Note Standard Control only allows up to a ten digit password while Lightning Control Head allows up to a twelve digit password. 3.1.3.1 Programming Passwords Passwords are set by programming. The applicable radio must be connected to the computer and powered up to program the password.
General Operation 3.1.4 Speaking into the Microphone For best results, hold the microphone about 1-2 inches from your mouth and speak at a normal conversational level. Do not shout since it distorts your voice and does not increase range. Note If excessive background noise consistently interferes with communications, Microphone Levels can be adjusted by programming. Make sure that the PTT (push-to-talk) switch is pressed before you begin to speak and released as soon as the message is complete. 3.1.
General Operation 3.1.7 Zone / Channel Display and Select The selected zone is shown on the radio display (Figure 3.1). When selected by the Zone/ Channel switch (see Section 3.1.7.1), the select bar will display above the Zone Number. In addition, the alias text identifier for the selected zone will be shown on the display screen. Figure 3.
General Operation Channel alias can be a combination of zone and channel aliases. With conventional channels, the channel frequency may be displayed instead of the alias if the Display Information function is programmed (see Section 5.8). Figure 3.2 Channel Display Channel Select Indicator Channel Identifier Alias Zone Number Channel Number If channel scanning is enabled, the channel number will change to show the current active channel being scanned.
General Operation 3.1.7.2 Direct Channel Select The direct Channel Select feature is available if the Channel Select option switch or menu parameter is programmed. This feature allows channels to be directly selected using the Digital Keypad Microphone. Please note that a Digital Keypad Mic is required for Direct entry. For direct selection purposes, channels are numbered sequentially starting with the lowest zone. Each zone can be programmed with up to 255 channels with up to 2048 channels total. Seq.
General Operation • When using the Channel Select knob, wrap-around to the lowest zone/channel occurs after the last channel in the highest programmed zone is displayed and vice versa. For example, if Zone 1/Channel 5 is the highest programmed channel, wrap-around occurs after Zone 1/Channel 16 is displayed if the “Programmed Channels Only On Display” is not selected. If “Programmed Channels Only on Display” is selected, the wrap around occurs at Channel 5.
General Operation • A press-and-hold performs channel delete. To copy a channel: 1 Navigate to the channel and select “channel copy”. 2 Select the destination, first the zone and then the channel. 3 These can be selected by the navigation pad or using direct entry. 4 If the destination channel exists, it is overwritten without warning. When deleting a channel, first select a zone and then the channel to delete.
General Operation 3.1.11 Operation At Extended Range When approaching the limits of radio range, the other party may not be able to hear your transmissions and there may be an increase in background noise when messages are received. You may still be out of range even though you can hear a message. The reason for this is that the signal you are receiving is usually transmitted at a higher power level than the one transmitted by your radio.
General Operation 2 When the bulk of sand and dust is removed, use the brush to clean the interface joint between the buttons and Control Head plastic. 3 Position the vacuum nozzle two inches (or more, as required) from the face of the Control Head. Use the brush to remove any remaining sand and dust. 4 Repeat this procedure until the Control Head is completely clean. 3.1.14 Radio Service If “UNPROGRAMD” is displayed, the cause can be any of the following: • An unprogrammed channel is selected.
General Operation the radio per system and zone. The Single Touch buttons are press and hold buttons preventing a user from sending statuses, messages, and calls by accident. On a Single Touch button press, the radio displays two dual temp messages; the first displays which Single Touch button was pressed along with the press and hold message. The second displays the Alias and the ID/Phone Number (If applicable – for Status and Message only the Alias is displayed since neither has an ID). 3.2.
General Operation To Send a Single Touch Unit Call 1 Press and Hold the Single Touch button assigned to Unit Call. 2 The Unit ID to call is displayed on the top line with the Alias displayed on the bottom line. 3 To send the call, press the PTT button. 4 The operation will now continue the same as Unit Call. 5 To exit the call, either press the Clear button or the Single Touch button pressed for entry.
General Operation 2 While sending a Status, the alias of the Status being sent is displayed. 3 Once the Status has been sent operation continues the same as the normal Status with the exception being that only the PTT may be used to resend the Status while the transmission is still active. 4 Once the status transmission is successful or fails, a success or failure message is displayed. 5 After a success or failure, the radio will exit the status mode.
General Operation 3 If it is set to Disabled or Response Only; when the Single Touch button is pressed and held the radio will display “Disabled”, “RSPNS ONLY” (Standard Control Head), or “Response Only” (Lightning Control Head) 4 Once the Unit Call has been sent, operation continues as normal for Unit Call. 5 The alias of the radio being called followed by “wait” will be displayed. 6 If the radio called does not answer, a time-out message is displayed.
General Operation 3.2.2.7 P25 Status 1 To send a Status, press and hold the Single Touch button assigned to Status. 2 The Status alias programmed to Single Touch is displayed for one second. 3 Either an Ack Received message or a Status Fail message is displayed after the Status has been sent. 4 Once the Status is sent, operation continues as normally would in a Status. For example the same buttons are available for use as they would be by sending a Status through the menu.
General Operation 3 If it is set to Disabled or Response Only; when the Single Touch button is pressed and held the radio will display “Disabled”, “RSPNS ONLY” (Standard Control Head), or “Response Only” (Lightning Control Head). 4 The alias of the radio being called will be displayed. 5 The operation will now continue the same as a normal Unit Call. 6 If the radio called does not answer, a no ack message is displayed. When this is displayed any key on the radio exits the Unit Call.
General Operation 3.2.2.11 SNSZ Status 1 To send a Status, press and hold the Single Touch button assigned to Status. 2 The Status alias programmed to Single Touch is displayed for one second. 3 Either an Ack Received message or a Status Fail message is displayed after the Status has been sent. 4 Once the Status is sent, operation continues as normal for Status. 5 The Status is not able to be exited while sending unless it is canceled by another function.
General Operation 3.3 Radio Inhibit The radio can receive inhibit commands over the air or through the side port. When the radio receives an inhibit command the screen goes blank, audio stops, lights turn off, and most of the controls are disabled. The radio is (from the user’s perspective) frozen. Behind the scenes, however, the radio is still running. It is waiting for an uninhibit command. If it receives an uninhibit command, the radio User Interface is enabled and the radio will operate normally.
General Operation 3.5 Operating Modes Each selectable channel can be programmed for the conventional (analog or Project 25 digital), SMARTNET/SmartZone, or Project 25 digital trunking operating mode. For example, Zone 1/Channel 1 could be a conventional channel, Zone 1/Channel 2 a SMARTNET channel, and so on. More information on these modes follows. Note All operating modes utilize certain functions that are activated/deactivated by pressing and holding a particular button or switch.
General Operation 3.5.2 SMARTNET / SmartZone Mode This is a trunked operating mode in which automatic access is provided to several RF channels. ID codes are used to select what radios are being called and what calls are received. Monitoring is performed automatically and special messages and tones indicate busy and out-of-range conditions. SMARTNET and SmartZone operation and programming is very similar.
General Operation • The P25 control channel data rate is 9600 baud and the digital voice data rate is also 9600 baud. With SmartZone operation, the control channel data rate is 3600 baud (both digital and analog calls) and the narrowband digital voice data rate is 9600 baud. • The P25 mode uses a system ID, Wide Area Communications Network (WACN) ID, and RF Subsystem ID (RFSS). The SmartZone mode does not use the WACN and RFSS IDs.
General Operation 3.5.4.3 Zones A zone is a collection of up to 255 channels of any type. For example, a zone could include 12 conventional channels and four P25 Trunking channels. One use of zones may be to program the channels used for operation in different geographical areas. The maximum number of zones is 255.
S ECTION Radio Wide Features Section4 Radio wide features are features common to all operating modes. 4.1 Option Buttons Six option buttons on the front panel (one is located to the left of the display) can be programmed to control a different set of functions for each of the three operating modes. Therefore, up to 24 different functions can be controlled by these buttons (six each for Conventional, SMARTNET/SmartZone, and P25 Trunking). Figure 4.
Radio Wide Features The available functions in each mode are shown in Table 4.1 Table 4.
Radio Wide Features Table 4.
Radio Wide Features Table 4.
Radio Wide Features For many radio features, performs as the “Back” button. In these features, to return to the previous screen press . Some radio features use “Left” and “Right” action buttons. On the Lightning Control Head, these buttons are the left and right arrows on the 4-Way Navigation Pad. On the Standard Control Head performs as the “Left” button, and performs as the “Right” button. To exit menu mode, press . 4.
Radio Wide Features Home Zone and Home Channel cannot be set to “Selected” simultaneously. The same applies for Home Zone 2 and Home Channel 2. If Home or Home 2 is set to “Selected,” then Home Channel or Home Channel 2, respectively, will populate with channels 1 to 256. 4.5 Power Output Select Each conventional channel, SMARTNET/SmartZone, and P25 Trunking system can be programmed for High, Low, or Switchable transmit power.
Radio Wide Features 4.7 Ignition Power Down Duration The radio can be installed so that the vehicle ignition switch as well as the front panel power switch of the radio control power. This is done by connecting the accessory cable ignition switch input to the vehicle ignition switch. Refer to the Viking Mobile Radio Installation Manual for more information.
Radio Wide Features 4.9 Microphone Off-Hook Detect The microphone hanger can be connected to chassis ground and the radio programmed to detect an off-hook condition (Hangup Box Monitor selected). The following operation then occurs when the microphone is taken off-hook: Conventional Channel Selected - Scanning temporarily halts (if applicable) and the Monitor Mode described in Section 5.2 is enabled. However, the receiver unsquelches only if a carrier is detected.
Radio Wide Features In the public address mode, microphone audio is always routed to the PA system, and the radio can be programmed so that receive audio is also routed. When the PA is enabled/ disabled, “EXT PA ON/OFF” is displayed momentarily. The radio can also be programmed to display “EXT PA ON” continuously. A button/menu function also allows the user to turn the “Receive Audio to External PA” function on and off. The cable, Part No. 597-5357-716.01 (Single Remote Control Head) or 597-5357-741.
Radio Wide Features 4.12.1 Priority (Standard) Scanning Priority scanning (also referred to as standard scanning) monitors only channels that are the same type as that currently selected. For example, if a conventional channel is selected, only conventional channels are scanned and likewise for SMARTNET/SmartZone and Project 25 trunking channels. For more information on scanning functions in the Conventional mode, refer to Section 5.
Radio Wide Features displayed. In addition, (Standard Control Head) or displayed along with an R in the left Status position. (Lightning Control Head)is • To turn radio wide scanning OFF, press the RWS option switch again and “RW SCN OFF” is briefly displayed and (Standard Control Head) or (Lightning Control Head) with R is no longer displayed. • If the zone or channel is changed while radio wide scanning, scanning continues normally. 4.12.
Radio Wide Features 4.12.5 Nuisance Channel Delete With priority scanning, channels can be temporarily deleted from the scan list, for example, if messages become annoying. This feature is not available with radio wide scanning. Channels can also be permanently added or deleted from a scan list as described in the next sections. Proceed as follows to temporarily delete a channel: Note The selected channel and also conventional priority channels cannot be deleted from the scan list.
Radio Wide Features 4.13.1 Priority Mode Scan Lists A scan list is simply the channels that are scanned when scanning is enabled. With all operating modes, as many priority scan lists as are required can usually be programmed (up to 255). The only limitation is the available memory. Each list can include up to 255 channels/talkgroups. More information follows on selecting and editing priority scan lists. Note The selected channel is always scanned. 4.13.1.
Radio Wide Features 4.13.1.3 Editing a Priority Scan List If the Scan Edit option switch is programmed, priority scan lists can be user edited as follows (all operating modes). This option is also selectable via the menu. Changes are permanent (cycling power does not reselect a default condition). Proceed as follows: 1 Select a conventional, SMARTNET/SmartZone/P25 Trunked channel corresponding to the scan list being edited. 2 Select the scan list edit mode by pressing the Scan Edit option switch.
Radio Wide Features Each scan list can be selected as User Editable. With this option selected, the user can edit the active scan list only from their radio. The user can also select which scan list is active through a programmed function button or menu function selection. This active scan list is retained through power down. 4.13.2.1 Determining Channels in Radio Wide Scan List The channels can be determined only by selecting the scan list edit mode (see “Editing Radio Wide Scan List” which follows).
Radio Wide Features 4.14 Over the Air Programming OTAP is an “Over the Air” programming feature for the subscriber parameter (code plug) files. Using the OTAP feature, parameter files can be updated and changed in the field, eliminating the need to take the radio out of service to perform the updates. Firmware updates cannot be made using this feature. Firmware version 8.10.x or later is required to use conventional OTAP or P25 Trunking OTAP. 4.14.
Radio Wide Features 4.15 Over the Internet Programming Over the Internet Programming (OTIP) enables you to program Viking mobile radios remotely using IP-based network services. It works with both wired (Ethernet) and wireless (Wi-Fi) networks. Note OTIP is only supported by Viking mobile radios running 8.12.x or later software with the OTIP option enabled. Portable radios do not support OTIP. 4.15.1 Security There are inherent security risks with exposing your radios on a LAN or WAN.
Radio Wide Features • A Wi-Fi-connected radio goes out of range. • An Ethernet-connected radio gets its Ethernet cable disconnected suddenly. - When you disconnect a radio’s USB programming cable to replace it with a Wi-Fi dongle—or vice versa—wait at least 3 seconds after you disconnect the first device before you connect the second device. • Miscellaneous unexpected network events occur. USB connections can interfere with OTIP connection and disconnection events.
Radio Wide Features It is supported on the Viking Mobile Radio, software version 8.10.x or later. Location service requires an external GPS module connected though the RS232 serial port. The Viking radio supports any receiver with RS232 serial output. The receiver must be configured to transmit the GPGGA and GPRMC NMEA sentences. P25 Trunking and Conventional IP data between a radio and an application with access to the fixed host is supported. Basically, data flows between the radio and the system.
Radio Wide Features The “GPS” function allows the user to turn GPS on or off. Pressing the button will toggle the GPS. The display will show “GPS On” or “GPS Off”. Figure 4.2 GPS Icon The GPS icon is only applicable to the LCH. The standard Viking Series control head does not have a GPS icon. The GPS icon has the following three modes: Table 4.3 GPS Icon Modes Mode Description Off The icon is not visible because GPS hasn’t been enabled or has been turned off.
Radio Wide Features Table 4.4 Supported LRRP Messages Message Description Triggered-Location-Stop-Request Sent from the LSHS to the radio to tell it to stop doing a previously specified trigger. Triggered-Location-Stop-Answer Sent from the radio to the LSHS to acknowledge the TriggeredLocation-Stop-Request. Unsolicited-Location-Report Sent from the radio to the LSHS when the user sends data using the “Display GPS” function.
Radio Wide Features Table 4.5 Supported Triggers Trigger Description Periodic PTT* This trigger happens every time the user presses PTT. This trigger is activated when the user presses the PTT button but the data will usually be sent after the call is over. We do this to avoid delaying the call. Periodic Emergency* This trigger happens every time the user puts the radio into emergency.
Radio Wide Features If multiple Emergency Alarms from different radios are received within the ten second period while the display is still showing, then only the most recent Emergency Alarm ID is shown and the ten-second timer is reset. 4.19 Kiosk Mode A computer may be set up in Kiosk Mode to simplify updating a user’s radio. Kiosk Mode is a special view mode of Armada that simplifies radio interaction.
Radio Wide Features Draft 02 - Sep 1 2015 4-24 Viking Mobile Radio Operating Manual
S ECTION Conventional Mode Features Section5 Conventional mode features are radio features unique or used only when operating in conventional mode. 5.1 Monitoring Before Transmitting With conventional operation, you may need to manually monitor the channel before transmitting to make sure that it is not being used by someone else. If you were to transmit while someone else was using the channel, you would probably disrupt their conversation.
Conventional Mode Features Busy Indicator - With scanning disabled, note if the multi-function indicator on the front panel is steady green. If it is green, a carrier is being detected, so the channel may be busy. If it is not, the channel is not being used and a call can be transmitted. Monitor Mode - There may be times when the busy indication is displayed even though no one is using the channel. Monitoring should then be performed by disabling Call Guard squelch (or group ID detect on P25 channels).
Conventional Mode Features 5.3 Busy Channel Lockout The Busy Channel Lockout (also called Transmit Disable on Busy) feature automatically disables the transmitter if the channel is busy when the PTT switch is pressed. When the transmitter is disabled by this feature, “BUSY” is displayed, a busy tone sounds, and the transmitter is disabled. The Busy Channel Lockout feature can be programmed to operate as follows. Each conventional channel can be programmed differently.
Conventional Mode Features 5.4.1 Call Guard Squelch Enable / Disable The Normal/Selective option switch (if programmed) can be used to disable receive Call Guard squelch (Normal/Selective Squelch) on analog channels or group ID code detection on P25 channels. This option is also selectable via the menu. When selective squelch is disabled, “SQ NORMAL” is flashed in the display. When it is enabled, “SQ SELECT” is flashed on the Standard Control Head and “Squelch Selective” on the Lightning Control Head.
Conventional Mode Features 5.4.4 Disable Call Guard The Disable Call Guard feature option lets the radio disregard any CTCSS/DCS or NAC/ Talkgroup information on the current channel. This programmable feature is best described as a monitor mode with no white noise. In analog it is functionally the same as turning the squelch mode to “normal.” In digital mode it is analogous to checking the “digital squelch” box when programming the radio. The function can be programmed to any button and the menu.
Conventional Mode Features When the Call Guard code is changed using this feature, it remains selected even if other channels are selected. However, if radio power is cycled or a talk-around channel is selected, the normal codes are reselected. When scanning, the selected code also applies to all scanned channels. Each channel can also be programmed to always ignore the code selected from this list and use the default code instead.
Conventional Mode Features 5.6 Conversation Timer A conversation timer can be programmed on conventional systems in addition to the timeout timer (see Section 4.3). This timer limits that total length of a conversation rather than just the length of each transmission as with the time-out timer. The following is more information on this timer. • It can be programmed for times up to 7.5 minutes. • It is reset when the time between transmissions exceeds the time programmed for the penalty timer.
Conventional Mode Features This feature is available on conventional channels only. 5.9 Emergency Alarm and Call Emergency Alarms and Calls are separate functions that can be individually enabled or disabled on each analog and P25 conventional system. The Emergency option switch (or menu selection) is required for these functions.
Conventional Mode Features If silent programmed, none of these indications occur. If “No Receive Activity During Emergency” is programmed, receive audio, the front panel LED, and receive icons are disabled in the receive mode. 3 When the emergency alarm is acknowledged by the dispatcher, “ACK RECVD” is briefly displayed on the Standard Control Head, “ACK Received” on the Lightning Control Head, and the emergency acknowledge tone (two beeps) sounds.
Conventional Mode Features 5.9.3.1 Emergency Hot Mic If Emergency Hot Mic has been enabled for emergency calls for the system, automatic transmitting occurs with microphone audio unmuted without having to manually press the PTT switch. The automatic transmit period is programmed for 10-120 seconds in tensecond intervals. If this feature or emergency calls are not enabled, automatic transmitting does not occur. This feature is initiated only on the first press of the Emergency switch.
Conventional Mode Features The user has the ability to use two different timers for Emergency mode (Conventional system) - one to enable and one to disable emergency mode, preventing accidental enabling and disabling of emergency mode. With Emergency Press and Hold enabled, emergency mode is enabled when the Button Press/Hold Duration Timer expires. In both cases, emergency mode is cancelled when the Emergency Cancel Timer expires. 5.9.5 Emergency Talkgroup A user may program an Emergency Talkgroup.
Conventional Mode Features status display for the Standard Control Head or is not indicated on the top of the screen for the Lightning Control Head. If required, turn scanning OFF by briefly pressing this switch. If the SCAN option switch is pressed while scanning, Nuisance Channel Delete described in Section 4.12.5 is performed. 2 The currently selected list is then indicated in the display as “LIST x”, where “x” is the scan list number.
Conventional Mode Features Note In addition, the priority channel is not scanned if the active channel is an analog channel on the same frequency as the priority channel and is programmed with CTCSS/DCS squelch control. Either a single or dual priority channels can be programmed if desired. With dual priority, a call on the second priority channel is interrupted by a call on the first priority channel but not vice versa.
Conventional Mode Features 5.10.3.1 Changing The Priority Channel If a fixed priority channel is associated with the current scan list, it can be changed to another channel if the Priority option switch, menu function, or soft button function (Lightning Control Head only) is programmed. With dual priority, this changes only the first priority channel. To change both priority channels, use the Scan List Edit function described in Section 4.13.1.
Conventional Mode Features 1 The Talkgroup Lock Feature can be enabled / disabled from a programmable button or menu. The radio must be on a P25 Conventional Channel or else the radio will bad beep. 2 Talkgroup Select a The current functionality of Talkgroup Select is (TG Lock Disabled) - User is able to direct entry a Talkgroup or select a Talkgroup from a list. The selected Talkgroup will permanently replace the selected channel's Talkgroup.
Conventional Mode Features 5.11.1 Placing a Standard Conventional Call To place a standard conventional call, proceed as follows: 1 Turn power ON and set the volume as described in Section 3.1.1. Select the channel programmed for the radio you want to call (see Section 3.1.7.1). 2 Monitor the channel automatically or manually as described in Section 5.1.
Conventional Mode Features When an emergency alarm or call is placed, this ANI signaling is replaced by the Emergency DTMF ID (see Section 5.9). Refer to Section 5.12.5 for information on MDC1200 ANI. 5.12.1 Single Tone Encoder The radio will transmit and send a single tone as programmed. Single tone ANI provides call-in signaling, but does not provide identification of individual units, i.e. all units use the same single tone.
Conventional Mode Features The third is pressing and holding a button programmed for Two Tone. This will enter the Two Tone List. Again, from this point, scrolling to the desired tone in the list and pressing PTT or the select button will activate and store the Two Tone. Finally, Two Tone can be activated by using Emergency Analog Signaling, ANI Analog Signaling, or RTT Analog Signaling.
Conventional Mode Features Inhibit/Uninhibit Commands - Command to inhibit (disable) and uninhibit (enable) mobile access to the radio system. 5.12.6 GE Star GE Star signaling is implemented for transmit functionality. Two programming modes are available: Standard format (normal ANI for pre- and post- ANI and RTT and emergency). NYSP format (emergency) 5.13 Project 25 Mode Features The following features are unique to conventional P25 channels. 5.13.
Conventional Mode Features 5.13.3 Network Access Code (NAC) Project 25 conventional channels also use a NAC (Network Access Code) to control which calls are received on a channel. The NAC can be 1-4095, and each transmit and receive channel can be programmed for a different code. Other operation, such as monitoring before transmitting, is similar to that of analog channels. NAC (and group ID) detect can be disabled by the monitor mode described in Section 5.2. 5.13.
Conventional Mode Features Both the Entering OOR and Exiting OOR Tones will be disabled to avoid excess tones from fringe areas where the radio is toggling in and out of coverage. Tones are restored on power cycle. 5.13.5 EFJohnson System Automatic Registration When used in a EFJohnson P25 conventional infrastructure radio system, an option on the radio can be programmed to provide additional identifying information to the system upon receipt of a dynamic data registration request.
Conventional Mode Features 5.13.6.1 Changing Talkgroup Assigned To a Channel If the Talkgroup Select option switch is programmed, the talkgroup assigned to a channel can be changed by the user. The operation can also be selected from the menu as Select TG, or “TGSEL” from the soft button menu (Lightning Control Head only). The new talkgroup continues to be assigned to the channel until it is manually changed again (cycling power or selecting another channel does not reselect a default talkgroup).
Conventional Mode Features 4 When a unit ID call is received, three beeps sound every six seconds four times (if tones are enabled), and “CALL RECVD” (Standard Control Head) or “Call Received” (Lightning Control Head) and the alias of the Unit ID are alternately flashed. 5 To respond, select the Unit Call mode by pressing the Unit Call option key. - If the call timer times out (set by programming) or the channel is changed before a response is made, the unit call mode is exited. 5.13.7.
Conventional Mode Features 5.13.8 P25 Conventional Telephone Calls Telephone calls can be placed and received on P25 conventional channels with a Network Interface Unit (NIU). EFJohnson also supports telephone calls to be placed and received over other vendor’s public telephone.
Conventional Mode Features 4 Briefly press the PTT switch to send the access code. A dial tone sound should then be heard. Briefly press the PTT switch again to send the digits. Proceed to Step 5 (in next steps): For direct entry using front panel controls or the keypad on the Digital Keypad microphone: 1 Select the conventional channel that is programmed to select the desired access and deaccess codes. 2 Press and hold the PHONE option switch until a tone sounds (approximately one second).
Conventional Mode Features 5.13.9 Call Alert The Call Alert™ feature allows pages to be sent and received on P25 conventional channels. The Call Alert Encode and Decode options must be enabled (by programming) to send or receive an alert. Operation is similar to SMARTNET/SmartZone and P25 Trunking channels. To answer a page: 1 When a page is received, five beeps sound and “PAGE RCVD” (Standard Control Head) and “Page Receive” (Lightning Control Head) is displayed.
Conventional Mode Features Control Head) is displayed six seconds after the PTT switch is pressed. Auto exit then occurs. 5.13.10 Call History If programmed, the Call History feature stores the IDs of the last five radios that have made talkgroup calls, unit calls, or call alerts to the user’s radio. To view the Call History list: 1 Access Call Alert or Unit Call List from the menu. The first call displayed is the most recent call received.
Conventional Mode Features 5.13.12 Status Messaging The status messaging feature allows you to manually or automatically send your current status to your dispatcher on P25 channels. Up to 255 status conditions can be preprogrammed, and they are identified by an alias. If the STATUS option switch is programmed, status conditions are sent as follows: 1 Momentarily press the STATUS option switch, soft button (Lightning Control Head only), or select the option via the menu.
Conventional Mode Features Keypad programming is selected by pressing the Keypad Programming option switch or by selecting the option from the menu (password entry is not required).
Conventional Mode Features Press the Select switch to select the displayed parameter. A single beep sounds when the switch is pressed (if that option is enabled). Press the Keypad Programming option switch from one of the main menus to exit keypad programming or from other menus to exit back one level. A flowchart showing the keypad programming mode menu structure is located Figure 5.1. Refer to the descriptions which follow for more information. Figure 5.1 5.14.
Conventional Mode Features When an attempt is made to select a system or channel parameter in a password protected zone, “PASSWORD” is flashed. The password is always eight digits long and is entered using the same procedure as used for the power-up password described in Section 3.1.3. After the password is entered, system and channel parameters for that zone can be reprogrammed normally. 5.14.
Conventional Mode Features SCAN TIMER - Selects the Scan Hold timer. Rotate the Select switch to decrement/ increment the timer in 0.5-second steps from 0-7.5 or set it to 0 seconds to disabled it. When the desired value is displayed, store it by pressing the Select switch. A single beep sounds when the switch is pressed (if that option is enabled). TX TIMER - Selects the transmit time-out timer.
Conventional Mode Features RX CODE - Sets the receive Call Guard (CTCSS/DCS) code. The currently selected code is initially displayed. If required, rotate and press the Select switch to select the desired code type (CTCSS analog or DCS digital). If an invalid code is entered, a beep sounds, “INVALID” is briefly displayed, and the editing mode continues to be selected. TX CODE - Selects the transmit codes the same as RX CODE above.
Conventional Mode Features store it by pressing the Select switch. A single beep sounds when the switch is pressed (if that option is selected). Note The channel spacing is not set with P25 channels because it is always narrow, and the squelch cannot be changed because the setting is critical for proper receiver operation. SQ ADJUST (SCH)/Squelch Adjust (LCH) (Analog Only) - Changes the preset squelch setting on that channel. The default setting is “0” and values of –7 to +7 can be selected.
Conventional Mode Features If “Set R to R” is disabled: • A text message can be received from radios on a digital channel with a repeater if PCTextMessage is connected to that repeater (all radios must be dynamically registered to the repeater) • A text message can be received from a radio and PCTextMessage on a digital conventional channel (if PCTextMesssage is connected to that repeater) 5.15.
Conventional Mode Features 2 Use the Select knob to move through the list to the desired message. 3 To view the message text, press the Select knob. Note Text messages are retained only while the radio is powered up. If power is removed, all text message data is lost.
S ECTION SMARTNET / SmartZone / P25 Trunked Features Section6 The features described in this section are radio features unique to these modes of operation. 6.1 Analog and Digital Operation Either analog or digital operation can be selected for communication on SmartZone traffic channels. Each talkgroup can be programmed for either type of operation. Digital operation is an optional feature. 6.
SMARTNET / SmartZone / P25 Trunked Features 6.2.1 Radio Info Button Pressing the Radio Info button (if programmed) or selection of the menu parameter allows the user to display the ID programmed for the currently selected protocol. If the radio is on a digital conventional channel, it shows the digital conventional ID. If the radio is currently on a SmartNet/SmartZone or P25 Trunking channel location, it shows the ID associated with that protocol.
SMARTNET / SmartZone / P25 Trunked Features 3 Press the PTT switch and begin talking. An optional talk permit tone may sound to indicate when talking can begin. Other indications that may occur are as follows: - If in the secure mode and your radio is not programmed with the proper encryption key, “KEYFAIL” is displayed and the call must be made in the clear mode or the proper key must be programmed. - If the busy tone sounds and “BUSY” is displayed, the system is busy.
SMARTNET / SmartZone / P25 Trunked Features 6.4 Unit Calls Unit calls allow calls to be placed to a specific radio. Either the Enhanced or standard modes may be programmed depending on the capabilities of the radio system. One difference between these call types is that the Enhanced type provides an indication that the called mobile is not on the air and the standard version does not. Operation in each of these modes is described in the following information.
SMARTNET / SmartZone / P25 Trunked Features microphone, enter the number using the DTMF keypad. To cancel the call, press the Unit Call Option key again. Note If the Unit Call option is programmed to either the F2 or F3 buttons on the Standard Control Head, you must use the F6 button to exit the function. 3 Press the PTT switch to initiate the call. If the entered number is valid, the display indicates the alias of the ID if it matches an ID in the call list.
SMARTNET / SmartZone / P25 Trunked Features 3 Press the PTT switch to initiate the call. (Proceed to the bulleted list which follows Item 3 in the next section for events that may occur next.) To make a direct entry from the menu (scroll down to select direct entry), or by using front panel controls or the keypad on the Digital Keypad microphone: 1 Press and hold the Unit Call option key until a tone sounds (approximately one second). The last ID called is displayed.
SMARTNET / SmartZone / P25 Trunked Features 6.4.3 Receiving a Unit Call (All Types) To receive a Unit Call: 1 When an unit call is received, “CALL RECVD” (Standard Control Head) or “Call Received” (Lightning Control Head) is displayed and the call tone sounds once. The unit ID of the calling mobile is displayed. The display toggles between “CALL RECVD” (Standard Control Head) or “Call Received” (Lightning Control Head) and the calling ID. If programmed, the tone sounds until answered or timer expires.
SMARTNET / SmartZone / P25 Trunked Features 6.5.1 Placing a Telephone Call To recall from a list: 1 With a SMARTNET/SmartZone/P25 channel selected, momentarily press the Phone option switch, soft button (Lightning Control Head only), or select the menu parameter. The alias of the last called telephone number is displayed. 2 If required, rotate the Select switch to display the desired number. The alias of each number is displayed. 3 Press and then release the PTT switch.
SMARTNET / SmartZone / P25 Trunked Features the PTT switch and dial the number using the keypad on the Digital Keypad microphone. If the selected telephone number is not valid, “INVALID” is displayed and an alert tone sounds. Select a valid number. If the system is busy, “BUSY” is displayed and the busy tone sounds. The call automatically proceeds when the system becomes available.
SMARTNET / SmartZone / P25 Trunked Features 6.6.1 Answering a Page To answer a Page: 1 When a page is received, five beeps sound and “PAGE RECVD” (Standard Control Head) or “Page Receive” (Lightning Control Head) is displayed. The ID of the radio paging you is stored as the last ID received. 2 To clear or ignore the page, press any option switch. If the PTT switch is pressed, a group call is placed on the selected channel. 3 To answer the page as a unit call (see Section 6.
SMARTNET / SmartZone / P25 Trunked Features 2 If using the front panel controls, enter the ID of the radio you are calling by rotating the select switch, pressing F3 (Standard Control Head) or right on the Navigation pad (Lightning Control Head) to advance the cursor. The F2 button (Standard Control Head) or left on the Navigation Pad (Lightning Control Head) can be used to move the cursor back to correct an entered number. With the Digital Keypad microphone, enter the number using the DTMF keypad.
SMARTNET / SmartZone / P25 Trunked Features 6.7 Messaging The messaging feature allows preprogrammed messages to be sent to your dispatcher. Up to 255 messages can be preprogrammed, and they are identified by an alias. Messages are sent as follows: 1 Momentarily press the Message option switch, soft button (Lightning Control Head only), or select the menu parameter. The alias of the last message sent is displayed. 2 If required, rotate the Select switch to display the desired message.
SMARTNET / SmartZone / P25 Trunked Features made by pressing the select button or the PTT. Upon sending the Message, the radio will wait until the Message has been sent, and then display the appropriate message for whether it was received successfully or not. If the Message was not sent successfully, the radio will return back to the Message menu to allow the user to try again or try a different Unit ID or Message.
SMARTNET / SmartZone / P25 Trunked Features 6.9 Emergency Alarm and Call Emergency Alarms and Calls are separate functions that can be individually enabled or disabled on each SMARTNET/SmartZone and P25 Trunking system. The Emergency option switch, soft button (Lightning Control Head only), or menu selection is used for these functions. The user can set an external line by pressing the emergency button. External devices can trigger off of the radio’s external line.
SMARTNET / SmartZone / P25 Trunked Features 2 When the emergency alarm is acknowledged, “ACK RECVD” (Standard Control Head) or “Ack Received” (Lightning Control Head) is briefly displayed and the emergency acknowledge tone (five beeps) sounds. Silent operation may also be programmed in which case no tone sounds and there is no indication that an acknowledgment occurred. 3 The radio continues to transmit this message until an acknowledgment is received or the programmed number of attempts have been made.
SMARTNET / SmartZone / P25 Trunked Features 6.9.3.2 Placing an Emergency Call To place an Emergency Call: 1 If required, select a channel of a system on which Emergency Calls are enabled and press the Emergency option switch, soft button (Lightning Control Head), or select the menu option. The Emergency Call is then sent as described in Section 5.9.1 if applicable. 2 Emergency tones sound as follows: Emergency Call entry is played upon the pressing of the Emergency button.
SMARTNET / SmartZone / P25 Trunked Features With the emergency press and hold feature enabled, the emergency button must be pressed and held for the duration of the press and hold timer for emergency mode to be activated. If the button is released before the timer has expired a bad beep tone sounds and emergency mode fails to activate. To cancel emergency mode, the emergency button must be pressed and held for the duration of the press and hold timer again. 6.
SMARTNET / SmartZone / P25 Trunked Features • Scanning is turned ON and OFF by the Scan option switch, soft button (Lightning Control Head only), or selecting the menu parameter. Talkgroups (channels) can be programmed so that scanning automatically starts whenever the talkgroup is selected (Autoscan).
SMARTNET / SmartZone / P25 Trunked Features 6.11.1 Priority Talkgroup Sampling One talkgroup in the scan list can be designated a priority talkgroup by programming or it can be the selected talkgroup. When scanning, messages on a non-priority talkgroup are interrupted by messages on the priority talkgroup. Priority scanning must also be supported at the system level for it to occur as programmed in the radio. P25 Trunking supports dual priority scan, therefore two priority talkgroups can be selected.
SMARTNET / SmartZone / P25 Trunked Features 2 The currently selected list is displayed as “LIST x”, with “x” the currently selected list. To exit without changing the selected list, press the appropriate exit button. 3 To select another list, “PROGRAMMED”, or “NO LIST”, rotate the Select switch. When the desired list is displayed, select it and exit this mode by pressing the appropriate exit button. 6.
SMARTNET / SmartZone / P25 Trunked Features 6.13 P25 Radio Unit Monitor This feature allows a dispatcher to remotely monitor a radio from the console. This can be especially useful when a radio is lost, stolen, or in cases of emergency. The dispatcher may choose to make the user aware of this monitor or not. This is done by toggling a silent mode flag when sending in the request. If silent mode is enabled during the call, the user has no indication of the call occurring.
SMARTNET / SmartZone / P25 Trunked Features 6.14.1 Busy Override The busy override feature is enabled at the system level by the system manager and is not a programmable radio feature. It allows a call to be placed even if not all of the sites you are calling have a free traffic channel. The only sites guaranteed to be included are the Critical Sites and the sites where a Critical User is located.
SMARTNET / SmartZone / P25 Trunked Features To scroll through the other programmed sites, press and hold the SITE SEARCH option switch while “SITE xx” or “RSSI xx” is displayed. If site lock is ON when site search is entered (see following), the radio will be locked on the new site when this function is exited. Note If a site failure occurs, the radio will automatically leave the failed site and register on another site (after a predetermined delay).
SMARTNET / SmartZone / P25 Trunked Features 1 Assume TG1 is selected. If it is the first time this talkgroup is selected, normal searching for a control channel occurs according to the hunt methods previously described. 2 When another talkgroup is selected, the active valid site for TG1 is stored in memory. 3 The next time TG1 is selected, the following procedure is performed before performing the normal hunt methods previously described.
SMARTNET / SmartZone / P25 Trunked Features The problem with this operation is that every time a different talkgroup is selected, the access permission may be different and a different site may need to be accessed. This could result, in a worst case, in a delay of up to 30 seconds in finding a new site. This could occur if there are no valid sites for the new talkgroup in the dynamic site list. 6.14.9 Radio Information Various radio information can be viewed on the radio display.
SMARTNET / SmartZone / P25 Trunked Features 6.15 P25 Trunking System Single Touch For the Viking mobile radio, three control heads can use Single Touch. The Standard control head and Lightning control head for the Viking mobile radio operate very similar to the Viking portable radios. Single Touch on the Viking portable functions the same as sending a status through a menu. The only difference is that a user does not have to go through the menu to send a status with Single Touch.
SMARTNET / SmartZone / P25 Trunked Features 6.16.1 Sending a Message To send Messages from one radio to another, the user must select a Unit ID and a Message. The Unit ID can either be selected from the Unit Call list programmed in Armada, or may be entered by the user. To select a Unit ID from the Unit Call list, press the button or soft button assigned to Message on the radio or select “ID List” from the Message menu.
SMARTNET / SmartZone / P25 Trunked Features Draft 02 - Sep 1 2015 6-28 Viking Mobile Radio Operating Manual
S ECTION Secure Communication (Encryption) Section7 This radio may be equipped to provide secure communication on some or all channels. This feature encrypts the voice so that it can be understood only by someone using a radio equipped with a similar encryption device and encryption codes. If equipped with the Clear/Secure option switch and the current channel is programmed to allow switch selection, secure communication can be manually enabled and disabled by that switch.
Secure Communication (Encryption) 7.1.2 AES An encryption standard called AES (Advanced Encryption Standard) is replacing DESOFB encryption on digital (P25) channels. It uses a 256-bit encryption key instead of the 64-bit key used with DES. The type of encryption (DES or AES) is determined by the type of encryption key that is loaded (see Section 7.2).
Secure Communication (Encryption) 7.2 Encryption Keys An encryption key is a cryptographic variable that is required by the encryption algorithm to encrypt and decrypt voice or data. To maintain system security, these keys must be protected from disclosure and also periodically replaced or updated. With the AES and DES hardware encryption and ARC4 software encryption used by EFJohnson Technologies radios (see Section 7.
Secure Communication (Encryption) 7.2.2 PID / SLN Key Management Modes The channels, talkgroups, and other calls that use encryption are linked to a specific Physical ID (PID) when the radio is programmed. For example, Zone 1, channel 1 could be programmed to select the key in PID 1 and Zone 1, channel 2 could select the key in PID 3. The PID ranges are 0-125 when the PID mode is selected, and 1-126 when the SLN mode is selected (see Figure 7.1). Figure 7.
Secure Communication (Encryption) 7.2.3 Maintaining Keys in Memory The radio may need to be connected to a constant power source to preserve the encryption keys in memory. The programming of the Infinite Key Retention parameter determines if keys are permanently stored in memory or erased soon after power is removed. When Infinite Key Retention is enabled, keys are stored in memory and are not lost when power is removed.
Secure Communication (Encryption) 7.2.6 Encryption Icon Operation The encryption icon (Standard Control Head) or (Lightning Control Head) flashes whenever a secure call is received or transmitted. Other operation is as follows: • The icon is always displayed when the radio is in secure mode and receives a clear call on a digital and P25 trunking channel. • An option can be programmed to sound a beep whenever a secure call is received on a clear channel. 7.
Secure Communication (Encryption) If the Clear/Secure switch is not programmed, the radio is always in the last known state (usually Clear) and there is no way to change it. For example, if the last known state is Clear and this parameter is not selected, it is never possible to transmit a Secure message on a channel strapped Secure because all that happens is transmitting is disabled, an error tone sounds, and “SEC ONLY” (Standard Control Head) or “Secure Only” (Lightning Control Head) is displayed. 7.
Secure Communication (Encryption) 7.4.2.2 Channel with Talkgroup Specified If the override security settings feature is enabled, then the override parameters will be used. If the override feature is not enabled, then the talkgroup parameters will be used. If the Any Key option is disabled and a secure talkgroup call is received that uses a different key than the one specified, the radio will not unmute but will display the received call information. 7.4.2.
Secure Communication (Encryption) The actual OTAR rekeying functions are performed by a Key Management Facility (KMF) that sends Key Management Messages (KMM) to the RSI (Radio Set Identifier) assigned to a specific radio or radios. These messages are themselves encrypted using a unique key called the UKEK (Unique Key Encryption Key). Radios must be OTARcompatible, programmed for OTAR, and the UKEK loaded for OTAR for this type of rekeying to occur.
Secure Communication (Encryption) 7.6.1 Programming by Keyloader The following are the minimum parameters that need to be programmed in the radio to perform OTAR. It is not necessary to program a TEK but it is necessary that a UKEK be manually programmed to perform OTAR. If the radio does not contain a TEK, the KMF initiates a warm start-up sequence in which a temporary TEK is transferred to the radio to perform the key transfer.
Secure Communication (Encryption) Key Select - This allows a different key to be selected for the current channel or group (Conventional Digital and P25 Trunking channels only). Refer to Section 7.2.4 for more information. OTAR Rekey Request - Sends a message which tells the KMF that the radio is on the air and requests rekeying. The following status messages are displayed which indicate the progress of this function. Rekeying - A radio-initiated rekeying session is in process.
Secure Communication (Encryption) Every time the radio goes to a data channel, the data channel icon will come ON, and stay ON, until the radio leaves the data channel. The radio goes to the data channel to do P25data related tasks, such as data register, OTAR register, send/receive OTAR data, and send/receive OTAP data. You must have successfully data registered before you can successfully initiate an OTAR session.
S ECTION Data Features Section8 Advances in digital communications allows for new data features and services using the radio link. This section describes the data features and services available for the Viking mobile radio. 8.1 P25 Packet Data P25 packet data transmission capability is available with Viking mobile radios. A Data option switch can be programmed to toggle the data mode ON and OFF (or the menu option can be used).
Data Features 8.2 P25 Trunking Data Services P25 Trunking supports data service on a P25 Trunking system using an EFJohnson Technologies radio and a portable computer. The radio communicates with the computer over the P25 Mobile Data Peripheral (MDP) Interface, which uses an RS232 hardware interface at 9600 bits/s.
Data Features Frame Sync Seek Period - Selects the amount of time the radio listens for a frame sync sequence before a packet is transmitted. Times are 0 to 5000 milliseconds, in increments of 50 milliseconds. The default is 750 milliseconds. Tx Short Random Range - Selects the maximum amount of time the radio waits to transmit once the first qualified FS is received indicating the channel is clear. Times are 50 to 500 milliseconds, in increments of 50 milliseconds. The default is 50 milliseconds.
Data Features 8.2.4 PPP Link Establishment To begin data transmissions from an application running on a portable computer, a data connection must first be established between the mobile computer and the radio (with data capability enabled). This is accomplished by creating a new connection using the Microsoft Windows Operating System. Note The following screen shots are derived from Windows XP. The network connection screen can be accessed through the control panel.
Data Features 2 Click Create a new connection link.The New Connection Wizard screen appears (Figure 8.2). Figure 8.
Data Features 3 Click Next. The Network Connection Type screen appears (Figure 8.3). Figure 8.
Data Features 4 Select Set up an advanced connection, then click Next. The Advanced Connection Options screen appears (Figure 8.4) Figure 8.4 Advanced Connection Options Screen 5 Select Connect directly to another computer, then click Next. The Host or Guest screen appears (Figure 8.5). 6 Select Guest, then click Next. The Connection Name screen appears (Figure 8.6).
Data Features Figure 8.
Data Features Figure 8.
Data Features 7 In the Computer Name frame, type the name for the connection. Then click Next. The Select a Device screen appears (Figure 8.7). Figure 8.7 Select a Device Screen 8 From the Select a device pull-down list, select the communications port to use to connect the cable from the radio to the computer. Then click Next. The Connection Availability screen appears (Figure 8.8). 9 Under the Create this connection for options, select Anyone’s use.Then click Next.
Data Features Figure 8.8 Connection Availability Figure 8.
Data Features 10 Click Finish. The new connection is established (and should be in the network connection folder). The Connect Radio screen appears (Figure 8.10). Figure 8.10 Connect Radio Screen 11 Click Properties. The Radio Properties screen is displayed (Figure 8.11). 12 Under the General tab, click Configure. Verify that the communications port selected in Step 8 is selected in the Select a device pull-down list.
Data Features Figure 8.11 Radio Properties Screen: General Tab 13 Click OK. The Modem Configuration screen appears (Figure 8.12).
Data Features Figure 8.12 Modem Configuration Screen 14 From the Maximum Speed pull-down list, select 9600. Leave all other options unchecked, and click OK. The Radio Properties screen returns (Figure 8.13).
Data Features Figure 8.13 Radio Properties Screen: Options Tab 15 Under the Options tab, ensure that the box for Prompt for name and password certificate, etc. is unchecked. Then select the Networking tab (Figure 8.14).
Data Features Figure 8.14 Radio Properties Screen: Networking Tab 17 Ensure that the box for Internet Protocol (TCP/IP) is checked. Then click Properties.The Internet Protocol (TCP/IP) Properties screen appears (Figure 8.15).
Data Features Figure 8.15 Internet Protocol (TCP/IP) Properties Screen 18 Select Obtain an IP address automatically, then click Advanced. The Advanced TCP/ IP Settings screen appears (Figure 8.16).
Data Features Figure 8.16 Advanced TCP/IP Settings Screen 19 Ensure that the box for Use default gateway on remote network is unchecked. Then click OK. The Internet Protocol (TCP/IP) Properties screen returns (Figure 8.17).
Data Features Figure 8.17 Internet Protocol (TCP/IP) Properties Screen 20 Click OK. The Radio Properties screen returns (Figure 8.18). 21 Click Cancel. The configuration of the connection between the radio and the portable computer is complete.
Data Features Figure 8.18 Radio Properties Screen: Networking Tab 8.2.4.1 Connection and Testing To connect the computer and radio and test the connection perform the instructions in the following paragraphs. 8.2.4.1.1 Connection To connect the computer and radio, right click on the network icon. The Connecting Radio window (Figure 8.19) appears, and remains until the connection is made.
Data Features Figure 8.19 Radio Connection Window 8.2.4.1.2 PPP Link Test Further verification that the link is working correctly an be made by “pinging” the subscriber radio from the mobile computer: 1 Activate the Command Prompt screen from the Accessories pull-down list of the Start menu (see Figure 8.20). Figure 8.20 Command Prompt Screen: Sending “Ping” 2 At the prompt, type ping followed by the IP address of the radio. In the above example the IP address 128.1.0.
Data Features Figure 8.
S ECTION Tones & Error Messages Section9 9.1 Supervisory Tones Supervisory Tones are described as follows: Single Beep (Alert Tone) • Power was turned ON and a successful power-up sequence occurred (see Section 3.1.1). • The time-out timer is about to expire or the penalty timer has expired (Section 4.3). • The conversation timer is about to expire (Section 5.6). • The system received your page but the paged radio is not on the air (Section 6.6). • Telephone interconnect is not operational (Section 6.
Tones & Error Messages • Dynamic regrouping has been exited but the dynamic regrouping channel is still selected (Section 6.12). Single Short Medium-Pitch Tone • A valid key has been pressed. Single Short Low-Pitch Tone • An invalid key has been pressed. Medium Tone (No Acknowledge) • The paged radio did not acknowledge the page (Section 6.6). • The message that was sent has not been acknowledged (Section 6.7). • The status condition that was sent has not been acknowledged (Section 6.8).
Tones & Error Messages Alternating Tone • Dynamic regrouping has occurred (Section 6.12). • Dynamic regrouping has occurred but the regrouping channel is not selected (Section 6.12). Busy Signal • The radio system is busy or a busy condition exists when making a telephone call. Three Medium Pitch Tones • A channel is available after a busy condition occurred (SMARTNET/SmartZone only). 9.2 Error Messages The following are definitions of the various error messages that may be displayed.
Tones & Error Messages Message Enumerations Portable/SCH/LCH Strings ATTACH_GPS “Attach GPS” “ATTACH GPS” Description This error indicates that the user has tried to enter GPS mode without attaching the GPS receiver to the radio.
Tones & Error Messages Message Enumerations Portable/SCH/LCH Strings DENIED “Denied” “DENIED” Description This error indicates that a group call attempt has received a DENIED response from the system. “Denied” DENY “Deny” “DENY” This error indicates that a unit or interconnect call attempt has received a DENIED response from the system.
Tones & Error Messages Message Enumerations Portable/SCH/LCH Strings LIST_ONLY “List Only” “LIST ONLY” “List Only” LOCKED “Locked” “LOCKED” “Locked” LOSS_OF_SIGNAL “Signal Loss” “SIGNL LOSS” “Signal Loss” MESSAGE_FAILED “Msg Failed” “MSG FAILED” Description This error occurs when the user attempts to do direct entry of a unit ID/phone number for Call Alert/Unit Calls/Interconnect Calls but the call setting is set for list only.
Tones & Error Messages Message Enumerations Portable/SCH/LCH Strings NO_PRIORITY “No Priorty” “NO PRIORTY” Description This error occurs when attempting to use the conventional Priority feature on a non-priority scan list. “No Priorty” NO_SERVICE “No Service” This error indicates that OTAR service is not available. “NO SERVICE” “No Service” NO_SITE “No Site” “NO SITE” This error indicates that no site with a verified ID is yet on the dynamic site list. This applies to the Site Lock feature.
Tones & Error Messages Message Enumerations Portable/SCH/LCH Strings SECURE_ONLY “Secure Only” “SECR ONLY” Description The user is attempting to transmit Clear on a Strapped Secure channel. “Secure Only” SLAVE_SCAN “Slave Scan” “SLAVE SCAN” “Slave Scan” STATUS_FAILED “Status Fail” “STS FAILED” If a conventional scan list is slaved to the current zone, this error will occur if the user attempts to select or edit another conventional scan list.
Tones & Error Messages Orange LED Blinks Startup Failure Description 5 Corrupt Parms The parameters checksum or other data is corrupted. 6 Unused 7 DSP Fail This error indicates that the DSP failed to complete its startup procedure at powerup. 8 RX Backend Fail There is a communication failure between the DSP and the back end ADC on the RF deck. 9 HC08 Init Fail The HCO8 was not initialized correctly and cannot be accessed for flash reads and writes, etc.
Tones & Error Messages Error String Description “Analog ID” The user tried to use a radio with an analog ID on a digital talkgroup. “Trespass Denied” A site has rejected the subscribers request to trespass.
S ECTION Service Information Section10 This section describes how to obtain authorized service for the Viking mobile radio. 10.1 Product Warranty The warranty statement for this equipment is available from your product supplier or from: Warranty Department EFJohnson Technologies 1440 Corporate Drive Irving, TX 75038-2401 This information may also be requested from the Warranty Department by phone at the numbers listed in Section 10.2.
Service Information 10.2 Telephone Technical Support Technical support personnel can help resolve many issues over the telephone, such as display, volume, software, programming. The Customer Service Department can be reached using the following telephone numbers: Toll-Free: (800) 328-3911 Fax: (972) 819-0639 E-Mail: customerservice@efji.com 10.2.1 BEFORE Contacting Technical Support It will be more efficient if you have critical information on hand before contacting customer support.
Service Information Customer Service Department EFJohnson Technologies 1440 Corporate Drive Irving, TX 75038-2401 10.4 Returns for Repairs Before returning equipment for repair, contact the EFJohnson Technologies Customer Service Department as described in the preceding section. They may be able to suggest a solution to the problem, making return of the equipment unnecessary. Repair service is normally available through local authorized EFJohnson Technologies land mobile radio service centers.
Service Information 10.5 Replacement Parts Replacement parts can be ordered directly from the Service Parts Department. To order parts by phone, dial the toll-free number as described in Section 10.3. When ordering, please supply the part number and quantity of each part ordered. EFJohnson Technologies dealers also need to give their account number. If there is uncertainty about the part number, include the designator (C512, for example) and the model number of the equipment the part is from.
Index -AAES Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1, 7-2 Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Analog and Digital Operation . . . . . . . . . . . . . . . . . . . . . . 6-1 ANI Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Auto/Unmute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 -BBacklight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index (continued) Monitor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Monitoring Before Transmitting . . . . . . . . . . . . . . . . . . . . 5-1 Multi-function Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 -NNAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Network Access Code . . . . . . . . . . . . . . . . . . . . . . . . . .
Index (continued) Determining Channels in . . . . . . . . . . . . . . . . . . . .4-15 Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15 Scan List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Conventional Mode . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14 Radio Wide Scan Mode . . . . . . . . . . . . . . . . . . . . .4-14 Selecting . . . . . . . . . . . .