User guide

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Chapter 4,Features
44 EADS TELECOM North America Inc. – 2569-003
• When another party has left a callback on your phone, the
softkey is
displayed in the menu.
• If a callback is left on a line other than your prime line, it will display only after you
select the line.
• Each extension can have 10 callbacks.
• Callbacks are returned on a first in/first out basis.
• If you try to leave a callback on an extension that has already received 10 callbacks,
you will hear a fast busy tone.
• If there is no answer when you return a callback, you may either hang up and cancel
the call or leave a callback on that extension.
• A callback that you place on another extension returns to your phone with a three-
ring system ring when both your phone and the called extension are on hook. That
call is automatically canceled if you do not answer within a system-defined time
period.
• A callback is left on the number that you originally dialed, even if it has been
forwarded.
• When you return a callback to a number that has been forwarded, the call goes to the
forwarded number.
• The party that places the callback cannot cancel the callback.
Place a Callback on a Busy Extension
Step Action Result
1. Lift the handset
Or
Press
2. Dial the extension number Busy tone or call waiting
tone
Example display:
3. Press 2-beep confirmation tone
The callback is placed