User guide

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Chapter 4,Features
70 EADS TELECOM North America Inc. – 2569-003
Cancel Privacy Release
Condition:
You are already on a call with privacy release activated
Step Action Result
1. Press Continue to talk
No one else can enter the
conversation
Queue for External Lines
There are two ways to queue for external lines.
Type Description
Callback Queuing The Callback Queuing feature places a callback on a group of busy
outgoing lines to queue the call. The system calls back when an
outgoing line is available.
Online Queuing The Online Queuing feature allows you to wait on the line until an
outgoing line is no longer busy or until the queuing time limit
expires.
Use Callback Queuing
A queued call may return to your phone several times. A system setting controls the
maximum number of times to call back and the queuing time limit. When either the
callback limit is reached, or the queue time limit has expired and all outside lines are still
busy, the call is canceled from the queue by the system. The Callback key is used for this
feature.
Step Action Result
1. Lift the handset
Or
Press
2. Dial the external number Voice prompt "Depress
CALLBACK to queue call"
if all of the outgoing trunks
are busy