User manual

About This Publication
xii Aastra – 2489-005
Publication Number Title Description
maintain PointSpan features,
system functions, and
configurations for cards, ports,
and other switch components.
2516-nnn PointSpan Command
Reference manual
Defines the commands
available through an
administrative console to
access and control the database
of a PointSpan system.
2536-nnn PointSpan Features and
Enhancements
Provides information about the
functions and features in
PointSpan associated with a
specific software version.
2541-nnn Automatic Call Distribution
(ACD) System Description
Provides general information
on the ACD functionality of
PointSpan switches.
2542-nnn ACD Administration
Procedures
Provides instructions to
implement ACD and to control
individual ACD capabilities.
2545-nnn ACD Call Guide User
Manual
Provides detailed descriptions
for all call guide commands
and instructions for creating
call guides for a call center.
Various Quick reference and user
guides for phones:
• Series 2000 ITE 760
• Series 2000 ITE 780
• ITE 12
• ITE 12 SD
• ITE 12 S
• ITE 30 SD
Provide instructions for using
the many phones and stations
available with PointSpan.
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