User manual

IVC Card Features and Support
Step Action Result
7. To specify a whisper message number,
type ACD. Otherwise, skip to step 10.
The console displays:
ENTER ACD PARAMETER
or ?... =>
8. Type MSG (Message Number). The console displays:
ENTER IVR MESSAGE
NUMBER... =>
9. Type the message number.
The switch outpulses this number as a
string of digits to an announcement
trunk to select which announcement the
trunk will play.
The console displays PDT information,
followed by:
INFORMATION TYPE or ?;
Return=END... =>
10. To specify outpulse digits, type DGT.
Otherwise skip to step 13.
The console displays:
PREFIX/POSTFIX DIGITS or ?
or N=NONE... =>
11. Type appropriate digit information.
Digits Use
0-9 Regular digits
# or * Can be any digit other
than the last
T Substitute for # if last digit
S Substitute for * if last digit
N No digits
The console displays:
NUMBER OF DIGITS TO OUTPULSE
(0-14) or ?... =>
12. Type a number from 0 to 14. The console displays PDT information,
followed by:
INFORMATION TYPE or ?;
Return=END... =>
13. Press the <Enter> key. The console displays PDT information,
followed by:
DOES UPDATE VERIFY ? =>
14. Type Y. The console saves the new PDT and
displays:
TABLE CHANGE PERFORMED
M
M
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