User manual

IVC Card Features and Support

Table 2 defines important components of IVS.

Table 2. IVS Components

Component Description

IVS Group A group of IVC cards (associated by a common IVS

group number).

IVS Phrase Group A set of IVS phrases (associated by a common IVS

phrase group number). PointSpan supports up to

500 phrase groups.

IVS Phrase Identifier (Phrase ID) A number that identifies a particular phrase within

an IVS phrase group.

IVS Phrase An audio phrase played by an IVC device

(identified by an IVS phrase ID and an associated

IVS phrase group number). A phrase can include

speech, tones, music, or other forms of audio.

Call guide commands control the generation of IVS

phrases. See "Call Guide Support for IVS."

IVC Device A port on either an IVC card or module. Each card

or module supports up to 72 ports or devices. The

addition of more IVC cards or modules increases

the number of available IVC devices. Each port on

the IVC device can play IVS phrases and collect

digits from callers.

Each IVC device is associated with one IVS group.

All IVC devices that are associated with the same

group can access the same set of announcements

and audio phrases.

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