User manual

IVC Card Features and Support

Parameter Function

Wait Time for IVS Device Defines the duration that the system waits for an IVC

device to become available. Valid values include:

Value Meaning

1-255 The duration of the wait,

in seconds. The default is

ten seconds.

0 The system will not wait

for an available device;

it immediately proceeds

to the call guide step

when no IVC group is

available.

-1 Indicates "no timing;" the

system waits indefinitely

for an IVC device to be

available.

Allowable Parameter Types

Fixed value, pre-defined constant, user-defined

constant, user-defined variable, system variable,

pre-defined function

Unavailable IVS Device Step Defines a call guide step to which the system will

proceed if no IVC device becomes available within the

wait time. This parameter can specify either a step

number, a step label, or "Next." Next instructs the

system to execute the call guide step that immediately

follows the Speak IVS Phrase step.

Allowable Parameter Types

Fixed value, pre-defined constant, user-defined

constant, user-defined variable, system variable,

pre-defined function, label

Agent Interrupt Enables or disables interruption of an announcement or

phrase in progress when an agent becomes available to

answer the call.

Allowable Parameter Types

Fixed value, pre-defined constant, user-defined

constant, user-defined variable, system variable,

pre-defined function

Aastra - 2489-005 53