User manual

Proprietary and Contents Section
Create an FSK Group........................................................................................................ 78
Assign an FSK Group to a Partition ................................................................................. 79
Create an IVC Card with an FSK Application.................................................................. 80
Enable Caller Identification on an STE Station................................................................ 81
Chapter 9 Port Sharing.........................................................................................................83
IVS Port Sharing Parameters ...............................................................................83
Chapter 10 Diagnostic Testing ............................................................................................. 85
Configure an IVC Card to Support Diagnostic Testing.................................................... 86
Establish a Diagnostic Group ..............................................................................86
Configure an IVC Card as an IMSF Card with an IDTI Application..................87
Chapter 11 Intelligent Queuing............................................................................................89
Enable Intelligent Queuing ............................................................................................... 89
Create a Prefix Digit Table that Supports Intelligent Queuing......................................... 90
Enable Current Pilot Queue Depth ...................................................................................92
Call Guide Variables for Intelligent Queuing................................................................... 93
Chapter 12 Play IVS Phrase.................................................................................................95
Play an IVS Phrase ........................................................................................................... 95
Enable Play IVS Phrase .................................................................................................... 96
Modify a Voice Line to Play an IVS Phrase..................................................................... 96
Add a Play IVS Phrase Button to a Button Template....................................................... 97
Initial Conditions .................................................................................................97
Assign a Feature Code to Play IVS Phrases ..................................................................... 98
Assign a Feature Directory Number to Play IVS Phrases ................................................ 99
Chapter 13 Whisper Messaging ......................................................................................... 101
Source Not Available.........................................................................................103
Enable Whisper Messaging ............................................................................................ 103
Assign a Whisper Message to a User Group .................................................................. 104
Assign a Whisper Message to an ACD Pilot .................................................................. 106
Assign a Whisper Message to a Trunk Group ................................................................ 108
Set the Whisper Device Wait Time ................................................................................109
Create a Prefix Digit Table that Supports Whisper Messaging ...................................... 110
M
M
viii Aastra – 2489-005