Installation Guide Mobile Surveillance Distance makes no difference eagleeyes_Quick_V1.
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TABLE OF CONTENTS PREFACE ....................................................................................................1 1. SOFTWARE INSTALLATION ..................................................................2 1.1 Prerequisites ...........................................................................................................2 1.2 Where to download .................................................................................................2 2. HOW TO CONFIGURE ......................
PREFACE This guide is focused on where to download EagleEyes, and how to configure on your mobile phone for mobile surveillance. EagleEyes is a mobile phone program used with our surveillance system (DVRs, NVRs and IP cams) for remote surveillance. It has several advantages: It’s free (Except EagleEyes Plus for iPhone, EagleEyesHD Plus for iPad, and EagleEyes Plus+ for Android. It’s compatible with several popular mobile platforms, such as iOS devices and Android devices.
1. SOFTWARE INSTALLATION 1.1 Prerequisites Before installing EagleEyes to your mobile phone for remote surveillance, make sure you have checked the following: Your mobile platform is iPhone, BlackBerry, Symbian, Windows Mobile & Android. Mobile Internet services are subscribed and available to use for your mobile phone. You might be charged for Internet access via wireless or 3G networks. For the Internet access rate details, please check with your local network operator or service provider.
For iPhone, two versions of EagleEyes are available: -- EagleEyes Plus (US$4.99), and -- EagleEyes Lite (Free). For iPad, two versions of EagleEyes are available as well: -- EagleEyesHD Lite, and -- EagleEyesHD Plus (US$4.99) To know the differences between EagleEyes Plus and EagleEyes Lite, please refer to “APPENDIX 3. EAGLEEYES SUPPORT FOR IPHONE” at page 14. Select the version you want, and you’ll be directed to “App Store” to download the application.
2. HOW TO CONFIGURE 2.1 iOS Find (EagleEyes Lite) or (EagleEyes Plus) on the desktop of your iPhone depending on which version you’ve installed, and select to enter the address book of EagleEyes. The screen shots shown below are from EagleEyes Plus and may look different from EagleEyes Lite. Step 1: In the address book, select at the bottom to add new device connection, and select “Get Type” to check if you can get the correct device type.
2.2 BlackBerry OS Requirement: Blackberry OS4, OS5 The screen shots below are taken from BlackBerry Bold 9000 as an operation example and may look different from the ones you have. Step 1: Browse to where EagleEyes is installed by default on your mobile phone when the installation is completed. Taking BlackBerry Bold 9000 as an example, press “ “Downloads”. Step 2: Then, find ”, and select (EagleEyes), and select to enter the address book of EagleEyes. ) to show the available options.
2.3 Symbian OS Requirement: Symbian ^3, Symbian ^1, Symbian OS9.1, 9.2, 9.4 The screen shots below are taken from Nokia N97 as an operation example and may look different from the ones you have. Step 1: Browse to where EagleEyes is installed by default on your mobile phone when the installation is completed. Taking Nokia N97 as an example, go to the main menu, and select “Applications”. Step 2: Then, find (EagleEyes), and select to enter the address book of EagleEyes.
2.4 Windows Mobile OS Requirement: Windows Mobile 6.0, 6.1, 6.5 The screen shots below are taken from HTC TyTN II as an operation example and may look different from the ones you have. Step 6: Browse to where EagleEyes is installed by default on your mobile phone when the installation is completed. Taking HTC TyTN II as an example, select “Start” “Programs”. Step 7: Then, find (EagleEyes), and select to enter the address book of EagleEyes. Step 8: Press “NEW DEVICE” to add new device connection.
If you fail to get the correct device type, there might be some connection problems. For troubleshooting, please refer to “APPENDIX 4. TROUBLESHOOTING’ at page 15. EagleEyes is not compatible with Windows Phone 8 or later. 2.5 Android The screen shots below are taken from HTC Desire as an operation example and may look different from the ones you have. Step 1: Browse to where EagleEyes is installed by default on your mobile phone when the installation is completed. Step 2: Then, find and activate it.
APPENDIX 1. ACCESS FROM BUILT-IN WEB BROWSER In addition to installing EagleEyes on the mobile phone for remote surveillance, you can also access your device from the built-in web browser of your phone. The screen shots below are taken from HTC Aria (Android) as an operation example and may look different from the ones you have. Step 1: Go to the web browser built-in in your mobile phone. Taking HTC Aria as an example, press “menu”, and select “All apps” “Internet”.
Step 3: Select “Sign in” to log into your device. If login fails, there might be some connection problems, or your recorder or IP camera doesn’t support mobile surveillance. Please refer to “APPENDIX 4. TROUBLESHOOTING’ at page 15.
APPENDIX 2. SET PUSH VIDEO Push Video is an active event notification function provided by iPhone and Android mobile platforms. Our IVS series is designed to send instant event notifications to your iPhone or Android mobile phone with our self-developed program, “EagleEyes”, installed. You need to finish some settings in your iPhone or Android mobile phone for this function to work properly. For details, please refer to “A2.2 Enable Push Video” at page 12. A2.
A2.2 Enable Push Video A2.2.1 iPhone Step1: In the iPhone main menu, select “Settings” “Notifications”. -- Make sure “Notifications” is set to “ON”. -- Select “EagleEyes”, and make sure its settings are set to “ON”.
Step2: Then, return to the iPhone main menu, and select “EagleEyes” to enter the address book. Select the device you just added, and make sure the button is set to “ON” to enable the Push Video support of this IVS device. Step3: Try to trigger the human detection alarm and see if you will be notified. A2.2.2 Android In the address book, switch Guard from “OFF” to “ON”.
APPENDIX 3. EAGLEEYES SUPPORT FOR IPHONE Two versions of EagleEyes are designed for iPhone: One is free (EagleEyes Lite), and the other is charged with $4.99 (EagleEyes Plus). To know the differences between these two versions, please refer to the table below, and select the one you need to download.
APPENDIX 4. TROUBLESHOOTING Below shows the five steps you should follow for remote access from your mobile phone. If you get stuck in any of the steps, please refer to its possible solution(s). If your problem is not related to any of them, please visit http://www.eagleeyescctv.com for more details. Step You should be able to … 1. If not … Download and install EagleEyes to my mobile Make sure you have checked all items listed in “1.1 phone successfully. Prerequisites” at page 2.
APPENDIX 5. APN SETTINGS FOR BLACKBERRY When using 3G connection, please make sure that Wi-Fi is off and APN is on. Then, continue the APN settings. When using Wi-Fi, there is no need to set APN. A5.1 Where is APN On most of the devices, it is in “Options” “TCP”. On 7100 BlackBerry 7100 series, it is in “Tools” “Settings” “TCP”. On 8700 BlackBerry 8700 series, it is in “Settings” “Options” “Advanced Options” “TCP”. A5.2 APN Settings Take “Blackberry Bold 9000” as an example. 1.
2. As you are in the TCP/IP page, turn on APN. Then, enter the name, gateway and the port of your mobile service provider if it is needed.
To learn more about APN setting for different service providers in different countries, please check with your mobile service provider, or one of the following websites: http://forums.pinstack.com/f24/tcp_apn_wap_gateway_port_carrier_settings-360/ http://www.webmessenger.com/support/APN.
