Warranty

EAGO products are warranted to the original customer to be free from defects in material and
workmanship.
Toilets & Bidets come with a 5 year limited warranty on all porcelain parts against fading/staining of
the glaze & 1 Year on flushing mechanism & toilet seat. All cracks and chips due to misuse, freight
damage, and improper installation; whether performed by a plumber, contractor, service provider, or
unqualified person, will void the warranty.
Whirlpool Tubs offer a 1 year limited warranty on all parts.
Porcelain Sinks come with a 5 year limited warranty on all porcelain parts against fading/staining of
the glaze. All cracks and chips due to misuse, freight damage, and improper installation; whether
performed by a plumber, contractor, service provider, or unqualified person, will void the warranty.
Tub Fillers come with a 5 year warranty against manufacturing defects in material and workmanship
of mechanical components.
Warranty begins from purchase date on invoice. An invoice must be provided in order to file a
warranty claim. If a free replacement is granted under warranty, the warranty time frame continues
from the original purchase date, and not from the date of free replacement.
EAGO products are warranted for normal use only and exclude defect or damage caused by or
resulting from misuse, abuse, neglect, scratches, dents, abrasives, chemicals, improper
installation/care/maintenance (whether performed by a plumber, contractor, service provider, or
unqualified person), or alteration. This warranty does not apply to the replacement of components
where damage is caused by normal wear and tear, dirt, lime scale, aggressive air or water
conditions, or harsh or abrasive cleaners or materials. If a product is defective, the limit of damage is
the cost of the defective material. This warranty is non-transferable. EAGO is not liable for
consequential damage, labor, loss, or expense of any nature.