user manual
congratulations Congratulations on your Tweak® purchase. Tweak is a personal sound amplification product (PSAP). We know your new Tweak will soon be indispensable to you. With amazing sound quality, Tweak delivers both confidence and comfort so that you never miss a moment! Tweak is a sophisticated sound amplifier utilizing innovative, patented technology. This unique device allows you to select and set your desired amplification setting from a range of acoustic alternatives.
table of contents box contents . . . . . . . . . . . . . . . . . . . . . . . 6 tweak setup . . . . . . . . . . . . . . . . . . . . . . . . 16 tweak components . . . . . . . . . . . . . . . . 9 care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 preparing for use . . . . . . . . . . . . . . . . . . . 10 tweak tips . . . . . . . . . . . . . . . . . . . . . . . . . . 24 inserting a battery . . . . . . . . . . . . . . . . . 12 troubleshooting . . . . . . . . . . . . . . . . . . . .
box contents sound tips carrying case sound tubes size 2B, left and right tweak amplifier size 312 batteries Contents shown represent a single amplifier. A pair of devices includes 2 amplifiers, 2 of each size of sound tip, 2 of each sound tube, and 8 batteries.
tweak components thin tube (for sound) tube connector head microphone 1 microphone 2 retaining lock sound post vented dome rocker switch / volume control battery compartment door Tweak is turned off by opening the battery compartment door part way.
preparing for use Tweak comes with two standard tubes (size 2B, left and right). Tubes are marked with red lettering for the right ear and blue lettering for the left ear. There are a variety of tips included with your Tweak. The dark-colored sleeve tip will work for most users. However, for more bass sound use a vented or closed dome. When choosing the proper tip, the goal is to get a fit that is comfortable and secure enough to keep tip in the ear.
inserting a battery battery: size 312 zinc-air (brown tab) 1 2 3 Lift the notch at the edge of the battery compartment and swivel open the door of the battery compartment. 1 Remove the brown-colored tab on a new battery. Wait one minute for the battery to activate. 2 Insert the battery with the positive “+” side facing up. 3 Notice the “+” on the edge of the battery door to assist you in finding the proper orientation. 12 4 inserting a battery Gently close the battery door.
battery information wearing tweak Low Battery Warning You will hear three sets of double beeps every 10 minutes, which indicates it’s time to change the battery. Once the voltage drops below 0.95V, Tweak emits six sets of double beeps, then shuts down. 1 Battery Tips • Open the battery door when not in use. This turns off the amplifier. • Store batteries in original packaging. Do not remove the brown-colored tabs from the batteries until you’re ready to use them.
tweak setup Selecting Your Amplification With a fresh battery in your Tweak and wearing the amplifier, you are ready to choose an amplification setting. 1 2 Start out in a quiet environment. The first time you turn Tweak on, it will be at the lowest amplification setting. How does it sound? To try the next level of amplification, press and release the upper portion of the rocker switch. You will hear two beeps, 2 indicating you are now in Amplification Setting 2.
tweak setup continued From this point forward, the rocker switch provides two functions: rocker switch – to change the volume, and – to switch between Quiet and Noise programs. to increase volume tap upper rocker switch 18 tweak setup to decrease volume tap lower rocker switch Every time you turn on your Tweak, it will start out in the Quiet program, at the amplification level you locked in previously. To switch to the Noise program, press and hold the rocker switch for two seconds then release.
care Cleaning the Exterior 1 You should inspect and clean your Tweak every day. To clean, gently wipe the surface with a soft, dry cloth or a moist non-alcohol disinfecting wipe. Do not allow water or liquid to enter any openings. The daily use of a TweakDry UV® appliance is recommended to reduce moisture and wax buildup. www.tweakhearing.com 1 clean amplifier daily 2 most amplifier repairs are caused to moisture and earwax Do not rinse or submerge these parts in water.
care continued 4 Re-attach the sound tube by aligning the connector end with the sound post on the amplifier case then turn the tube connector clockwise onto the sound post until snug. 4 Changing the Tube and Tip The tube and tip should be changed periodically, typically two or three times per year. When the tube or tip become soft, discolored, kinked, or damaged, the tube can break and become detached from the device. Obtain replacements by calling 1-888-815-3240 or visiting tweakhearing.
tweak tips troubleshooting No Sound or Not Loud Enough Ensure that the battery is closed. Place your Tweak amplifier in a TweakDry UV drying appliance every night to remove moisture and prevent corrosion. Always carry spare batteries. Safely store Tweak when not in use. Keep out of reach of small children and pets. In particular, dogs may be irritated by the feedback (“whistling”) sound and attracted by the owner’s scent. This often results in a chewed and/or ingested device.
troubleshooting continued Whistling (“feedback”) Your Tweak has a best-in-class feedback management system. However, when your hand is near the device, you may hear a whistling noise, which is called “feedback.” This may be caused by amplified sound bouncing off your hand back into the instrument. The noise usually quits when you take your hand away.
how to reset After wearing Tweak for a while, you may decide you want to try a different Amplification Setting than the one you initially selected. However, if you simply want more bass sound, remove the vented dome tip and attached one of the closed dome tips instead. This may resolve the issue and resetting is no longer necessary. Tweak may be reset by following these simple steps. 1 2 With a battery inserted, open the battery door. Press and hold the upper or lower portion of the rocker switch.
Warranty See warranty card for more information. Owner information Each Tweak has a serial number (S/N) located on the underside of the amplifier. Record this serial number in the owner information section below.
tweakhearing.com 1-888-815-3240 A PSAP is a wearable electronic product that is not intended to compensate for impaired hearing, but rather is intended for non-hearing impaired consumers to amplify sounds in the environment for a number of reasons, such as for recreational activities. PSAPs are not intended to diagnose, treat, cure or mitigate disease.
