Warranty

Problem Possible cause Solution
Handle not in position Carriage bolts not seated properly.
Handle knobs not tightened.
Adjust the height of the handle
and make sure the carriage bolts
are seated properly.
Tighten handle knobs.
Mower not starting. Battery is low in charge
Battery is either defective or will not
take a charge.
Charge the Battery.
Replace the battery.
Mower cutting grass
unevenly.
Lawn is rough or uneven or cutting
height not set properly.
Move the wheels to a higher po-
sition.
Mower not mulching properly. Wet grass clippings sticking to the
underside of the deck.
Wait until the grass dries before
mowing.
Mower hard to push. High grass, rear of mower housing
and blade dragging in heavy grass,
or cutting height too low.
Raise cutting height.
Mower vibrating at higher
speed.
Blade is unbalanced.
Bent motor shaft.
Balance the blade by grinding
each cutting edge equally.
Stop the motor, remove battery,
and inspect for damage. Have
repaired by an authorized service
center before restarting.
CALL US FIRST
For any questions about operating or maintaining your product,
call the Earthwise™ Help Line! 1-800-377-5888 (USA) 1-800-561-0004 (CAN)
Your product has been fully tested prior to shipment to ensure your complete satisfaction.
TROUBLESHOOTING
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