Use and Care Manual
TROUBLESHOOTING
Problem
Possible Cause
Possible Solution
Motor will not start
The switch is in the OFF position
Power cord not plugged in
Electrical outlet does not supply adequate
power
The trigger of the water gun is not engaged
GFCI plug not reset
Turn switch ON
Plug in the power cord
Try another outlet
Engage the trigger of the water gun
Press reset button on GFCI plug
Motor stops suddenly
Thermal safety switch has tripped due to
overheating
Check that the main voltage corresponds to
specifications
Unit does not reach high
pressure
Water inlet filter is clogged
Not enough inlet water supply
Water supply is restricted
Pump is sucking air from connections or hoses
Clean the water inlet filter
Open water source full force
Check garden hose for kinks
Check that all supply connections are tight
Outlet pressure fluctuates
Pump is sucking air
Water inlet filter is clogged
Not enough water inlet supply
Check that hoses and connections are air
tight. Turn off the machine and purge pump
by triggering the gun until you get a steady
flow of water.
Clean the water inlet filter
Open water source full force
Detergent is not
dispensing
Nozzle is clogged with debris
Remove soap nozzle and clean with nozzle
cleaning pin.
Low pressure
Faucet not fully open or unit is not receiving a
full volume of water
Open the faucet all the way
Check garden hose for kinks
Clean the inlet filter
Unit will not stop when
trigger is released
Gun is malfunctioning
Disconnect unit from power source
Call customer service help line at
1-800-313-5111 for assistance
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