User's Manual

23
Sound
No sound.
Ensure that the audio cables are connected •
and select the correct input source (for
example, AUDIO SOURCE) for the device
you want to play.
No sound on HDMI connection.
You might not hear any sound if the •
connected device is not HDCP (High-
bandwidth Digital Content Protection)
compliant or only DVI compatible. Use an
analog or digital audio connection.
Ensure that the •[HDMI Audio] is enabled .
No sound from TV program.
Connect an audio cable from the audio •
input on the home theater to the audio
output on the TV, then press AUDIO
SOURCE repeatedly to select the correct
audio source.
Distorted sound or echo.
Ensure that the TV volume is muted or set •
to minimum if you are playing audio through
the home theater.
Audio and video are not synchronized.
1) Press •
( Sound options ) . 2) Press the
Navigation buttons (left/right) repeatedly
until AUDIO SYNC is displayed, then press
OK . 3) Press the Navigation buttons (up/
down) to sync the audio with the video.
No sound from rear speakers.
Ensure that the audio source currently being •
played back has audio present in the rear
channels. To enable sound output from
the rear speakers for stereo sources, select
multi-channel in SURROUND settings.
No sound from the rear speakers and the
indicator on the wireless receiver blinks
continuously for more than one minute.
Check whether there is any interference •
from nearby electronic devices, remove the
confl ict or strong interference, then try the
procedures: 1) Disconnect the power cord
from the wireless receiver for a few seconds
and connect it back again. 2) Press AUDIO
SOURCE on the remote control to select
‘AUX’ or ‘MP3 LINK’. 3) Press and hold
Navigation buttons (right) until ‘ PAIRING ’
fl ashes on the display panel. 4) If ‘ FAILED ’ is
displayed, repeat the above steps.
9 Troubleshooting
Warning
Risk of electric shock. Never remove the •
casing of the product.
To keep the warranty valid, never try to repair the
product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, visit www.philips.com/
welcome.
If you contact Customer Care Center, you will be
asked for the model and serial number of your
product. The model number and serial number are
on the back or bottom of your product. Write the
numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this home theater do not work.
Disconnect the home theater from the •
power outlet for a few minutes, then
reconnect.
Picture
No picture.
Ensure that the TV is switched to the •
correct source for the home theater.
No picture on HDMI connection.
Change the HDMI video setting or wait for •
15 seconds for auto recover.
Check if the HDMI cable is faulty. Replace •
with a new HDMI cable.
No picture on the Component (Y Pb Pr)
connection.
If the HDMI video connection is set to •
[Auto] or [1080p/24Hz] , there is no video
output through the component connection.
Change the HDMI video setting or remove
the HDMI connection.
No high-defi nition video signal on the TV.
Ensure that the disc contains high-defi nition •
video.
Ensure that the TV supports high-defi nition •
video.
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