User Manual

Troubleshooting
June 12, 2003 5E6155 4-3
1. When an error message appears, touch anywhere in the error popup
menu.
2. When a no-media message appears, touch any tray button or the Job
Management button on the Status screen.
NOTE: The laser imager prints a job only with the specified size/media
base type requested. If the size/base is not loaded, the print
request is put into the “No Media” queue and the laser imager
waits for the correct type to be loaded.
If this action does not clear the error message, call for service. When you
make a service call, be prepared to give the error message and message
number to the call taker (See “Calling for Support”).
Preventive Maintenance Icon
NOTE: The laser imager displays a local panel icon when preventive
maintenance and cleaning are recommended. Preventive
maintenance and cleaning ensure optimum imager performance.
The preventive maintenance message will not interfere with
normal operation and is intended to let you schedule a convenient
time for preventive maintenance and cleaning performed by a
Kodak authorized Service Provider.
Restart the Laser Imager The action “Restart the laser imager” means to shut down and power up
the laser imager. To shut down the laser imager:
1. Touch the Power icon on the local panel.
2. Touch the Shut Down icon.
3. When the laser imager has completely shut down, power up by
holding the power switch to the ON position for two seconds.
The action to “open door manually” is described in “Film Drawers and
Front Door Manual Override Latches” on page 3-14. The action to “close
the film cartridge” is described in “Manually Closing the Film Cartridge