Specifications

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6. Troubleshooting
If you have problems with the operation of the product,
please check the following troubleshooting hints.
6.1 Frequently Asked Questions
Question: There are strange lines on the scanned
image, or the image is not clear.
Answer: Check the following:
 Are there scratches on the original, or is the
original clean? Remove any stains or dust from
the original before scanning.
 Has the scanner been used for a long period of
time without cleaning and calibration? Follow
the instructions for "Cleaning the Scanner" and
“Calibrating the Scanner", and then try again.
Question: The original gets stuck halfway in the
feeding slot.
Answer: Press the Custom button. The scanner will back
out the original so you can remove the jammed
original from the output slot.
Question: The status indicator blinks rapidly and no
scan is possible.
Answer: Check the following:
 Is the memory card inserted properly into the
memory card slot? Re-insert the card and try
again.
 Is the SD card locked (set to write-protect)?
Unlock the card.
 Is the memory card full? The indicator blinks
when the free space on the memory card is
below 1MB. Use another card if necessary.
 Make sure the memory cards are in FAT or