Specifications

27
Trouble Shooting
Issue
Possible cause
Resolution
My computer
does not
recognize the
image copier.
I get a
Windows
message that
reads "device
not recognized"
Image Copier not
plugged into a
high-speed USB
port.
Your computer must have a
USB 2.0 to communicate with
your image copier. Check to
see if USB 2.0 is installed on
your computer. If you do not
have a USB 2.0 installed on
your computer you can
upgrade your USB ports.
This hardware is available at
most electronic stores.
My installation
disc will not
auto start
May be a problem
with install CD.
May be a problem
with your CD drive.
Check to see if your CD
drive is operating properly.
If possible check another
computer to see if the disc is
recognized.
Some “Anti Virus” system
may block the auto start,
please install manually.
My image
copier works
ok, but some
of my slides or
negatives look
overexposed
Time for auto
exposure varies
according to your
computer
configuration.
The image copier self adjusts
to your slide/negative
exposure. Wait for the live
view window to stop adjusting
for exposure and then click
“Capture” to get image. Check
your slides or negatives to see
if they may have been
overexposed when originally
developed. You may use the
MediaImpression software to
adjust or improve the image
quality.
EN