Specifications

28
Issue
Possible cause
Resolution
I found black
edge in
preview mode
Slide might not in
holder central
position
Tilt the scanner left or right,
slide will slip and check the
preview photo again.
I found the
black edge
when seeing
the photo
Film/Slide size
tolerance
Crop the photo by software,
detail user guide, please
refer to this manual “Edit the
picture” point “1.4 Crop”
Your software
will expire in
XX days.
You downloaded
the similar trial
software from
ArcSoft website.
Uninstall the downloaded
MediaImpression and install
the software again from the
CD.
My Mac
computer does
not work with
the copier.
Your Mac. OS is
version 10.4 or
below.
Some older Mac 10.4
version does not support
UVC. Please upgrade to its
latest version 10.4.11 or
above.