User's Manual

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This function enables you to view some phone related information.
5 APPENDIX
Appendix 1：Troubleshooting
If you find exceptions when operating the mobile phone, restore the factory settings and then refer to the following table to solve the problem.
If the problem persists, contact the distributor or service provider.
Fault Cause Solution
SIM card
error
The SIM card is
damaged.
Contact your network service provider
The SIM card is
not in position.
Check the SIM card
The metal face of
the SIM card is
polluted.
Clean the SIM card with a clean cloth