Powerware Series ® Eaton 5115 Rack-Mount UPS 500–1500 VA User's Guide
US Patent 6,462,961 Requesting a Declaration of Conformity Units that are labeled with a CE mark comply with the following harmonized standards and EU directives: S Harmonized Standards: EN 50091-1-1 and EN 50091-2; IEC 60950 Third Edition S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits 93/68/EEC, Amending Directive 73/23/EEC 89/336/EEC, Council Directive relating to electromagnetic compatibility 92/31/EEC, Amending Directive 89/336/EEC relating
Class B EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Special Symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: CAUTION Risk of Electric Shock Do Not Open Cover CAUTION To reduce the risk of electric shock, Do not remove cover (or back) No user-serviceable parts inside Refer servicing to the factory RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TABLE OF CONTENTS Testing New Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling the Used Battery or UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 51 8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 9 Troubleshooting . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction The Eaton® 5115 Rack-Mount (RM) uninterruptible power system (UPS) is a high-density power protection solution ideal for servers, storage systems, network equipment, and other critical devices. The slim design and wide range of installation possibilities make the Eaton 5115 RM the most versatile UPS available. With only 1U (1.75”) of rack-height, the UPS can be installed in rack-mount, wall-mount, side-mount (zero-U), and bench-top applications.
INTRODUCTION S Network transient protector that guards your network communications equipment from surges. Low voltage models can also protect modems, fax machines, or other telecommunications equipment. S Advanced power management with the Software Suite CD for graceful shutdowns and power monitoring. S Sequential shutdown and load management through separate receptacle groups, called load segments. S Backed by worldwide agency approvals.
Chapter 2 Safety Warnings IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future reference. DANGER This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
SAFETY WARNINGS CAUTION S The wall outlet must be within 2 meters of the equipment and accessible to the operator. S Batteries can present a risk of electrical shock or burn from high short-circuit current. The following precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Disconnect charging source prior to connecting or disconnecting battery terminals.
SAFETY WARNINGS S Installér denne UPS i et temperatur- og fugtighedskontrolleret indendørsmiljø, frit for ledende forureningsstoffer for at formindske risikoen for brand og elektrisk stød. Rumtemperaturen må ikke overstige 40°C. UPS'en bør ikke betjenes nær vand eller høj fugtighed (maksimalt 95%).
SAFETY WARNINGS Belangrijke Veiligheidsinstructies BELANGRIJKE VEILIGHEIDSINSTRUCTIES BEWAAR DEZE INSTRUCTIES Deze handleiding bevat belangrijke instructies die u dient te volgen tijdens de installatie en het onderhoud van de UPS en de accu's. Lees alle instructies voordat u de apparatuur in bedrijf neemt en bewaar deze handleiding als naslagwerk. GEVAAR Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING.
SAFETY WARNINGS OPGELET S De hoofdvoedingcontactdoos moet zich op minder dan 2 meter vande apparatuur bevinden en makkelijk bereikbaar zijn voor de gebruiker. S Accu's leveren gevaar op voor elektrische schokken en kunnen brandwonden veroorzaken door een grote kortsluitstroom.
SAFETY WARNINGS S Älä poista tai irrota sisääntulojohtoa, kun UPS on kytkettynä. Tämä poistaa turvamaadoituksen UPS-laitteesta ja siihen liitetystä laitteistosta. S Vähentääksesi tulipalon ja sähköiskun vaaraa asenna tämä UPS sisätiloihin, joissa lämpötila ja kosteus on säädettävissä ja joissa ei ole virtaa johtavia epäpuhtauksia. Ympäristön lämpötila ei saa ylittää 40 °C. Älä käytä lähellä vettä ja vältä kosteita tiloja (95 % maksimi).
SAFETY WARNINGS Consignes de sécurité CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter entièrement ces instructions avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement. DANGER! Cet onduleur contient des TENSIONS MORTELLES.
SAFETY WARNINGS ATTENTION! S La prise principale secteur doit se trouver à moins de 2 mètres du matériel et être accessible à l'utilisateur. S Les batteries peuvent présenter un risque de choc électrique ou de brûlure provenant d'un courant de court-circuit haute intensité.
SAFETY WARNINGS Sicherheitswarnungen WICHTIGE SICHERHEITSANWEISUNGEN AUFBEWAREN Dieses Handbuch enthält wichtige Anweisungen, die Sie während der Installation und Wartung des USV (Unterbrechungsfreies Stromversorgungssystem) und der Batterien befolgen müssen. Bitte lesen Sie alle Anweisungen des Handbuches bevor sie mit dem Gerät arbeiten. Bewaren Sie das Handbuch zum Nachlesen auf. WARNUNG Die USV führt lebensgefährliche Spannungen.
SAFETY WARNINGS VORSICHT! S Die Steckdose in der Wand muss sich in einer Entfernung von höchstens 2 Metern zur Ausrüstung befinden und für den Betreiber zugänglich sein. S Batterien können das Risiko eines elektrischen Schlags bergen oder durch hohen Kurzschlussstrom in Brand geraten.
SAFETY WARNINGS Avvisi di sicurezza IMPORTANTI ISTRUZIONI DI SICUREZZA CONSERVARE QUESTE ISTRUZIONI Il presente manuale contiene importanti istruzioni da seguire durante l'installazione e la manutenzione dell'UPS e delle batterie. Leggere integralmente le istruzioni prima di utilizzare l'apparecchiatura e conservare il presente manuale per futuro riferimento. PERICOLO La TENSIONE contenuta in questo gruppo statico di continuità è LETALE.
SAFETY WARNINGS ATTENZIONE S La presa di alimentazione principale non deve trovarsi a oltre 2 metri dall'apparecchiatura e deve essere accessibile all'operatore. S Le batterie possono comportare un rischio di scossa elettrica o di ustione in seguito a un'elevata corrente di corto circuito.
SAFETY WARNINGS S Strømforsyningskabelen må ikke fjernes eller trekkes ut når UPS'en er på, slik at ikke sikkerhetsjordingen fjernes fra UPS'en og det utstyret som er forbundet med den. S For å redusere fare for brann eller elektriske støt, bør denne UPS'en installeres i et innendørs miljø med kontrollert temperatur og luftfuktighet som er fritt for ledende, forurensende stoffer. Romtemperaturen må ikke overskride 40°C. Den må ikke brukes i nærheten av vann eller ved meget høy luftfuktighet (95% maks.).
SAFETY WARNINGS Regulamentos de Segurança INSTRUÇÕES DE SEGURANÇA IMPORTANTES GUARDE ESTAS INSTRUÇÕES Este manual contém instruções importantes que devem ser seguidas durante a instalação e manutenção do no-break e das baterias. Leia todas as instruções antes de operar o equipamento e guarde este manual para consultá-lo futuramente. CUIDADO A UPS contém VOLTAGEM MORTAL. Todos os reparos e assistência técnica devem ser executados SOMENTE POR PESSOAL DA ASSISTÊNCIA TÉCNICA AUTORIZADO.
SAFETY WARNINGS PERIGO S O soquete de alimentação principal deve estar à no máximo dois metros do equipamento e acessível ao operador. S As baterias podem oferecer risco de choque elétrico ou queimadura, ocasionados por alta tensão com possibilidade de curto circuito.
SAFETY WARNINGS Ïðåäóïðåæäåíèÿ ïî ìåðàì áåçîïàñíîñòè ÂÀÆÍÛÅ ÓÊÀÇÀÍÈß ÏÎ ÌÅÐÀÌ ÁÅÇÎÏÀÑÍÎÑÒÈ ÑÎÕÐÀÍÈÒÅ ÝÒÈ ÓÊÀÇÀÍÈß Â äàííîì ðóêîâîäñòâå ñîäåðæàòñÿ âàæíûå èíñòðóêöèè ïî óñòàíîâêå è îáñëóæèâàíèþ èñòî÷íèêà áåñïåðåáîéíîãî ïèòàíèÿ (ÈÁÏ) è áàòàðåé. Ïåðåä ðàáîòîé ñ îáîðóäîâàíèåì ïðî÷òèòå âñå èíñòðóêöèè. Ñîõðàíèòå äàííîå ðóêîâîäñòâî äëÿ äàëüíåéøåãî èñïîëüçîâàíèÿ. ÎÏÀÑÍÎ Â äàííîì ÈÁÏ èìåþòñÿ ÑÌÅÐÒÅËÜÍÎ ÎÏÀÑÍÛÅ ÍÀÏÐßÆÅÍÈß.
SAFETY WARNINGS ÎÑÒÎÐÎÆÍÎ S Óñòàíàâëèâàéòå óñòðîéñòâî íå äàëüøå äâóõ ìåòðîâ îò ðîçåòêè ýëåêòðîïèòàíèÿ. Ê íåé ñëåäóåò îáåñïå÷èòü ñâîáîäíûé äîñòóï. S Âûñîêîå íàïðÿæåíèå, âûçâàííîå êîðîòêèì çàìûêàíèåì â áàòàðåå, ìîæåò ïðèâåñòè ê ïîðàæåíèþ ýëåêòðè÷åñêèì òîêîì èëè îæîãó.
SAFETY WARNINGS Advertencias de Seguridad INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES Este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del SIE y de las baterías. Por favor, lea todas las instrucciones antes de poner en funcionamiento el equipo y guarde este manual para referencia en el futuro. PELIGRO Este SIE contiene VOLTAJES MORTALES.
SAFETY WARNINGS PRECAUCIÓN S El tomacorriente de pared debe encontrarse dentro de los 2 metros de distancia del equipo y ser accesible para el operador. S Las baterías pueden constituir un riesgo de descarga eléctrica o quemaduras por corriente alta de corto circuito.
SAFETY WARNINGS S Ta aldrig bort nätsladden när UPS-enheten är påslagen. Detta tar bort skyddsjordningen från både UPS-enheten och den anslutna utrustningen. S Minska risken för brand eller elektriska stötar genom att installera denna UPS-enhet inomhus, där temperatur och luftfuktighet är kontrollerade och där inga ledande föroreningar förekommer. Omgivande temperatur får ej överstiga 40°C. Använd inte utrustningen nära vatten eller vid hög luftfuktighet (max 95 %).
Chapter 3 Installation This section explains: S Equipment inspection S UPS internal battery connection S UPS setup and installation S UPS rear panels Inspecting the Equipment If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage.
INSTALLATION Connecting the UPS Internal Battery To ensure proper battery operation before installing the UPS: 1. Verify that the UPS is off and unplugged. 2. Pull the right side of the UPS front cover to release the snaps at the right and middle of the cover (see Figure 2). Remove the UPS front cover from the left side. Figure 2. Removing the UPS Front Cover 3. Remove the protective label from the internal battery connector (see Figure 3). Figure 3.
INSTALLATION 4. Connect the internal battery connector (see Figure 4). NOTE A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. Figure 4. Connecting the Internal Battery Connector 5. Replace the UPS front cover (see Figure 5). Figure 5. Replacing the UPS Front Cover 6. Continue to the following section, “UPS Setup.
INSTALLATION Mounting the UPS in a 19” Rack To install the UPS in a 19” rack configuration using the supplied hardware: 1. Place the UPS on a flat, stable surface with the front of the UPS facing toward you. 2. On each side of the UPS, attach the long end of a mounting bracket 6 screws (see Figure 6). to the UPS using four of the M3 Mounting Bracket M3 6 Bracket Screws Figure 6. Mounting Bracket for a 19” Rack 3.
INSTALLATION 5. Select the proper holes in the rail for positioning the UPS in the desired location in the rack. 6. 10 screws and two clip nuts, attach the rail to the Using two M6 rear of the rack (see Figure 8). M6 10 Rear Rail Screws Clip Nuts Figure 8. Securing the Rear Rail 7. Secure the bottom hole of the rail to the front of the rack with one 10 screw and clip nut (see Figure 9). M6 8. Install a clip nut in the top hole of the rail. 9. Repeat Steps 6 through 8 for the other rail. 10.
INSTALLATION 11. Slide the UPS into the rack. 12. Secure the front of the UPS to the rack using one M6 on each side as shown in Figure 10. 10 screw 13. Adjust the rear hold-down brackets as needed. Figure 10. Securing the UPS in a 19” Rack 28 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
INSTALLATION Mounting the UPS in a 23” Rack To install the UPS in a 23” rack configuration using the supplied hardware: 1. Place the UPS on a flat, stable surface with the front of the UPS facing toward you. 2. On each side of the UPS, attach the short end of a mounting 6 screws (see bracket to the UPS using two of the M3 Figure 11). Mounting Bracket Rack Tray M3 6 Bracket Screws Figure 11. Rack Tray and Mounting Bracket for a 23” Rack NOTE Rails cannot be used for 23” cabinets.
INSTALLATION Zero-U Mounting To install the UPS in a zero-U rack configuration using the supplied hardware: 1. Place the UPS on a flat, stable surface with the front of the UPS facing toward you. 2. Attach four mounting brackets to the UPS as shown in Figure 13. Secure the short end of the mounting bracket to the UPS using two 6 screws. of the supplied M3 30 3. Adjust the sides of the rack to fit the UPS and brackets (within 56.35–56.95 cm or 22.54–22.78”). 4.
INSTALLATION Side of Rack Cabinet (within 56.35–56.95 cm or 22.54–22.78”) Figure 13. Zero-U Mounting Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
INSTALLATION Wall-Mount Setup To mount the UPS to a wall using the supplied hardware: 1. Place the UPS on a flat, stable surface with the front of the UPS facing toward you. 2. Attach four mounting brackets to the UPS as shown in Figure 14. Secure the short end of the mounting bracket to the UPS using two 6 screws. of the supplied M3 WARNING The UPS MUST be positioned with the front cover at the top to prevent a battery hazard. 3.
INSTALLATION Installing the UPS See Figure 15 and Figure 16 for the UPS rear panels. To install the UPS: 1. If you did not mount the UPS in a rack or to a wall, place the UPS in a flat, horizontal position. 2. If you are installing power management software, connect your computer to the USB port or UPS communication port using the supplied cable (see page 43).
INSTALLATION Input Circuit Protector X-Slot Communication Bay 10A, IEC-320 Input Connector USB Port Network Transient Protector Four 10A, IEC-320 Receptacles DIP Switches Communication Port Figure 16. 500–1500 VA, 230V Rear Panel 5. Plug the UPS power cord into a power outlet. The UPS is in Standby mode with the equipment offline. All indicators are off. 6. button until you hear the UPS beep Press and hold the (approximately two seconds).
Chapter 4 Operation This section describes: S Turning the UPS on and off S Starting the UPS on battery S Standby mode S The UPS front panel and indicators S Initiating the self‐test Turning the UPS On After the UPS is connected to a power outlet, the UPS enters Standby mode. button until you hear the UPS To turn on the UPS, press and hold the beep (approximately two seconds). The front panel indicators cycle through a startup sequence while the UPS conducts a self‐test.
OPERATION Turning the UPS Off NOTE Pressing the down immediately. button while the UPS is in Battery mode causes the UPS to shut To turn off the UPS: 1. Prepare your equipment for shutdown. 2. button until the long beep ceases Press and hold the (approximately two seconds). 3. Unplug the UPS from the power outlet. If you do not unplug the UPS, it remains in Standby mode. Standby Mode When the UPS is turned off and remains plugged into a power outlet, the UPS is in Standby mode.
OPERATION UPS Front Panel The UPS front panel indicates the UPS status and also identifies potential power problems. Figure 17 shows the UPS front panel indicators and controls. Service Indicator (red) Power On Indicator (green) Load Segment 2 Indicator (green) On/Off Button Test/Alarm Reset Button Load Segment 1 Indicator (yellow) On Battery Indicator (yellow) Overload Indicator (red) Figure 17.
OPERATION 38 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 5 Additional UPS Features This section describes: S Changing the voltage configuration S Network transient protector S Load segments Voltage Configuration The DIP switches on the UPS rear panel (see Figure 18) are used to configure the output voltage and the input voltage range. 1. Verify that the UPS is off and unplugged. button for two seconds To turn off the UPS, press and hold the and then unplug the UPS from the power outlet. 2.
ADDITIONAL UPS FEATURES Table 1.
ADDITIONAL UPS FEATURES Load Segments Load segments are sets of receptacles that can be controlled by power management software, providing an orderly shutdown and startup of your equipment. For example, during a power outage, you can keep key pieces of equipment running while you turn off other equipment. This feature allows you to save battery power. See your power management software manual for details (refer to the Software Suite CD or www.eaton.com/powerquality for the latest information).
ADDITIONAL UPS FEATURES 42 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 6 Communication The Eaton 5115 RM has flexible communication options for local, network, or remote monitoring and management. You can use the USB port or the DB-9 communication port to connect your computer to the UPS. The X-Slot communication bay is also available for additional connectivity options. NOTE Select only one method for communication. If an X-Slot card is installed, the USB and DB-9 ports are disabled.
COMMUNICATION DB-9 Communication Port To establish communication between the UPS and a computer, connect your computer to the UPS communication port using the supplied communication cable. When the communication cable is installed, power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
COMMUNICATION X-Slot Cards X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Eaton 5115 RM is compatible with the following X-Slot cards: S ConnectUPSt-X Web/SNMP Card - has SNMP and HTTP capabilities as well as monitoring through a Web browser interface; connects to a twisted-pair Ethernet (10/100BaseT) network.
COMMUNICATION 46 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 7 UPS Maintenance This section explains how to: S Care for the UPS and batteries S Replace the batteries S Test new batteries S Recycle used batteries or UPS UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner. For full battery life, keep the UPS at an ambient temperature of 25°C (77°F).
UPS MAINTENANCE Storing the UPS and Batteries If you store the UPS for a long period, recharge the battery every 6 months by plugging the UPS into a power outlet. The batteries charge to 90% capacity in approximately 3 hours. However, it is recommended that the batteries charge for 6 to 24 hours after long-term storage. Check the battery recharge date on the shipping carton label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative.
UPS MAINTENANCE CAUTION Pull the battery out onto a flat, stable surface. The battery is unsupported when you pull it out of the UPS. To replace the batteries: 1. Pull the right side of the UPS front cover to release the snaps at the right and middle of the cover (see Figure 25). Remove the UPS front cover from the left side. Figure 25. Removing the UPS Front Cover 2. Disconnect the internal battery connector (see Figure 26). Figure 26. Disconnecting the Internal Battery Connector 3.
UPS MAINTENANCE 4. Pull the battery group out onto a flat, stable surface. See “Recycling the Used Battery or UPS” on page 51 for proper disposal. Figure 28. Removing the Battery 5. Slide the new battery group into the UPS. 6. Reinstall the battery cover removed in Step 3. 7. Reconnect the internal battery connector. 8. Replace the UPS front cover. Testing New Batteries NOTE The batteries must be fully charged and the UPS must not be in Battery mode to perform the self‐test.
UPS MAINTENANCE Recycling the Used Battery or UPS Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or UPS. WARNING S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements. S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
UPS MAINTENANCE 52 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 8 Specifications This section provides the following specifications: S Dimensions and weights S Electrical input and output S Environmental and safety S Battery Table 3. Model List and Mechanical UPS Models UPS Dimensions (WxHxD) 120V Models 230V Models PW5115 500 RM PW5115 750 RM PW5115 1000 RM PW5115 1500 RM PW5115 500iRM PW5115 750iRM PW5115 1000iRM PW5115 1500iRM 44.0 x 4.45 x 57.8 cm (17.3″ x 1.75″ x 22.75″) UPS Weights 500 VA: 17.36 kg (38.2 lb) 750–1000 VA: 20.23 kg (44.
SPECIFICATIONS Table 5. Electrical Output Power Levels (rated at nominal inputs) 120V Models 230V Models 500 VA, 320W 750 VA, 520W 1000 VA, 670W 1440 VA, 1000W 500 VA, 320W 750 VA, 520W 1000 VA, 670W 1500 VA, 1000W Power Factor 500 VA: 0.64 750–1500 VA: 0.67–0.
SPECIFICATIONS Table 7.
SPECIFICATIONS 56 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 9 Troubleshooting This section explains: S UPS alarms and conditions S How to silence an alarm S Site wiring fault on 120V models S Service and support Audible Alarms and UPS Conditions The UPS has an audible alarm feature to alert you of potential power problems. Use Table 8 to determine and resolve the UPS alarms and conditions.
TROUBLESHOOTING Site Wiring Fault (120V Models Only) The Site Wiring Fault indicator on the UPS rear panel illuminates if the ground wire connection does not exist or the line and neutral wires are reversed in the line receptacle. This indicator stays on until the condition is resolved. Have a qualified electrician correct the wiring fault. The UPS operates when the indicator is illuminated, but does not provide rated noise and surge suppression. Table 8.
TROUBLESHOOTING Alarm or Condition Possible Cause Action The battery is running low. Two minutes or less of battery power remains (depending on load configuration and battery charge). Save your work and turn off your equipment. The alarm cannot be silenced. The UPS is running on battery power because the input voltage is too high (>149V for 120V models; >290V for 230V models) or too low (<30V). Correct the input voltage, if possible.
TROUBLESHOOTING Alarm or Condition Possible Cause Action UPS fan fault. Save your work and turn off your equipment. Turn off and unplug the UPS. Contact your service representative. The alarm cannot be silenced. Failed attempt to start the UPS on battery. Plug the UPS into a power outlet for 24 hours to charge the battery. After charging the battery, press and hold the button for 3 seconds; then check the indicator. The alarm cannot be silenced.
TROUBLESHOOTING Service and Support If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.
TROUBLESHOOTING 62 Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide S 164201449 Rev B www.eaton.
Chapter 10 Warranty Two-Year Limited Warranty with Extension to Three-Year Limited Warranty (US and Canada) Eaton UPS Models: 3105, 5110, 5115, 5125, and 5130 WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation Inc., an Ohio Corporation company (“Company”).
WARRANTY WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) failure to properly store the Product before installation, including the charge of batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or alteration not authorized in writing by Company personnel or performed by an authori
WARRANTY COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials, freight charges, travel expenses, or labor of Company representatives outside the terms of this Warranty will be borne by the End-User.
WARRANTY WHAT THIS GUARANTY DOES NOT COVER: Any reimbursement or repair to End-User's equipment does not include reimbursement for or restoration of any data loss.
