User manual

31-7-2014 67 ebode IPV58P2P
7.1.8 Can’t access IP camera in internet
There are some reasons:
1. ActiveX controller is not installed correctly
2. The port which camera used is blocked by Firewall or Anti-virus software. Please
change another port number and try again. (Figure 8.7)
3. Port forwarding is not successful (Figure 6.30)
Check these settings and make sure they are correct.
7.1.9 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed
to do port forwarding automatically because of firewall or anti-virus software. It also has
much relation with router’s security settings. So we recommend you do port forwarding
manually. You can view your camera in internet successfully after you do port forwarding
manually in your router.
7.1.10 Camera cannot connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the
cable. Please check whether your settings are correct or not. Normally, camera can’t
connect wireless mainly because of wrong settings. Make sure broadcast your SSID; use
the same encryption for router and camera.
7.1.11 Remove the plug-in
Remove the plug-in from IE.
If you need to remove the plug-in from IE, please open an IE page. Go to Tools 
Manage Add-ons  Show All add-ons  then find the ocxIPcam Control, double click to
remove it. Camera will prompt you to install the latest one when next logging. (Do not
login your camera during the deleting, or the plug-in won't removed caused it is
running).
Figure 7.12
Remove the plug-in on Safari
If you need to remove the plug-in from Safari, please open a Finder window. From the
Finder menu bar click Go  Go to Folder. Copy then paste the following: Library/Internet
Plug-Ins. Click Go then move to the Internet Plug-Ins. Find the fsIPCam.bundle file, and
delete it. Camera will prompt you to install the latest one when next logging.