Owner manual
Troubleshooting Table 
This troubleshooting table is intended to address abnormal operation only and does not 
include errors reported on the Status LEDs. Refer to the LED Legends section in Chapter 
2 for a description of the Status LED messages. 
Symptom  Troubleshooting Solutions 
The Power LED is not on continuously. 
•  Verify that the input voltage measured 
at the MPR-50 power input connector is 
within limits. 
•  Verify that the input power is connected 
to terminals 1 and 2. 
•  Remove the earth ground connection 
temporarily if it is connected. 
A network tool does not receive a service pin 
message when the Monitor’s Service button 
is pressed. 
•  Verify that Service pin messages from 
other devices can be received. 
•  Verify that the router inside the MPR-50, 
in between the Monitor and the network 
tool, has been commissioned properly by 
the network tool or is in repeater mode. 
•  Verify that the network wiring is 
functional by pressing the Service button 
on any intervening routers, and on the 
router inside the MPR-50, in between the 
Monitor and the network tool. 
•  Verify that the proper transceiver types 
are connected to a particular channel. 
For instance, verify that a TP/FT-10 
channel is not
 connected to the Router 1 
– TP/XF-1250 port of the MPR-50, and 
that a TP/XF-1250 channel is not
connected to Routers 2-5. 
•  Verify that the network channels are 
properly terminated with either a single 
or double termination, as required. 
•  If the configuration of Routers 1–5 is in 
doubt, put it into repeater mode. Then 
press the Service button on the Monitor. 
The network tool returns error messages 
when attempting to install Routers 1–5 and 
the Monitor in a single operation. 
•  First commission only the router nearest 
to the network tool. Then commission 
the other routers and the Monitor at the 
same time. 
32  Troubleshooting










