XiP110 User Guide
Warning and Attention Symbols You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.
Publishing Information Copyright © 2011. EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved. The information in this User Guide may change without notice. Revisions may be issued to tell you about such changes. Send comments or questions about this User Guide to techpubs@echostar.com or Technical Publications, EchoStar Technologies L.L.C, 90 Inverness Drive Circle East, Englewood, Colorado 80112.
Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use the apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Use only with the cart, stand tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
Important Safety Information, continued 20 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock. 21 Never insert objects of any kind into the XiP110 through openings, as the objects 22 23 24 25 26 27 28 may touch dangerous voltage points or short out parts. This could cause fire or electrical shock. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits.
Important Safety Information, continued If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the antenna assembly. Increase the separation between the equipment. Connect the equipment into an outlet on a circuit different from that to which the XiP110 is connected.
XiP110 The XiP110 delivers the next-generation of TV content, including multimedia services over IP-based networks, with high-definition television (HDTV) and standard-definition (SD) programming. The XiP110 uses cabling within the dwelling to connect to the receiver and delivers content from that receiver through the XiP110. Content includes live, paid, and DVR programming. Four XiP110s may be connected to a receiver. The XiP110 enhances the whole-home TV experience.
XiP110, continued The front and back panels of the XiP110 are provided below.
SAT Mode To use the features described in this section, make sure you are in SAT mode by pressing the SAT Mode button. Use SAT Mode to control the XiP110. Note: Some features may not be available depending on your particular model.
TV Mode To use the features described in this section, make sure you are in TV mode by pressing the TV Mode button. Remote programming is required. Note: Some features may not be available depending on your particular model.
DVD Mode To use the features described in this section, make sure you are in DVD mode by pressing the DVD Mode button. You can use this mode to operate a Blu-ray disc player (BD) or VCR. Remote programming is required. Note: Some features may not be available depending on your receiver model.
Connecting to Home Video Network The XiP110 uses your home’s built-in cabling to communicate to the host receiver. Once the XiP110 is connected to your home’s network, it uses the content and features of the receiver to display programming on another HDTV in the home. 1 RG-6 Cable Home Video Network Port 2 Home Network Connect one end of the RG-6 coaxial cable provided with your XiP110 to the HOME VIDEO NETWORK port on the back of the XiP110.
Connecting to TV 1 2 3 4 OR Connect cable(s) to the appropriate connection on the back of the XiP110. The XiP110 supports HDMI or RCA connections. Connect the other end of the cable to the appropriate input of your HDTV set or monitor. Turn on the XiP110 and TV. Change your TV to the correct input or source. Consult your HDTV user’s guide for assistance. Confirm that you are receiving a picture from the XiP110. If you do not see a picture, refer to Troubleshooting on page 15.
Insert the Batteries 1 2 3 Pull the remote battery cover off. Insert 4 AAA batteries, making sure to match the plus (+) ends with the plus markings on the battery case. Replace the remote battery cover.
Linking the Remote 1 2 3 HOLD FOR RESET SYSTEM INFO Touch POWER on the front panel of the XiP110. Touch SYSTEM INFO on the front panel of the XiP110. System Info screen displays. Verify that your remote control is listed on the right-hand side of the screen. If the remote control is not listed, press and release SAT . 4 Verify that the remote is now linked by pressing several different remote buttons.
Linking to the Receiver To view programming, link the XiP110 to the receiver using the following procedure. 1 2 Press MENU. Highlight Network Settings and press SELECT. 3 Highlight MoCA Settings and press SELECT. 4 Highlight the XiP110 that you want to link and that is marked as unlinked in the MoCA Detected Thin Clients list. 5 Press SELECT to link it to the network. 6 Status changes from Unlinked to Linked. 7 Highlight Save and press SELECT.
Securing XiP110 to the Base Secure the XiP110 onto the included base, even if the XiP110 is sitting on a shelf or table. Note: If you want to mount the base to a surface, see Mounting the XiP110 on page 12. Vertical 1 Decide if the XiP110 is be secured to the base horizontally or vertically. Horizontal 2 Position the base accordingly (see position designations on the base). Horizontal HORIZONTAL MOUNTING VERTICAL MOUNTING Vertical 3 Align the pegs on the base with the XiP110.
Mounting Options for the XiP110 If you prefer to mount the XiP110, it can be mounted horizontally or vertically. The base can be mounted with screws into a surface either vertically or horizontally. Mounting the Base to a Surface Horizontally 1 Place the base onto a flat surface. Mount the base into the surface with four screws into the base corners. Base Screw Holes Base Screw Holes 2 Secure the XiP110 into the base (see Securing XiP110 to Base on page 11).
Mounting Options for the XiP110, con’t. Mounting the Base to a Surface Vertically 1 Base Screw Holes Place the base onto a flat vertical surface. Mount the base into the surface the with four screws into the base corners. Base Screw Holes 2 Secure the XiP110 into the base (see Securing XiP110 to Base on page 11).
Locating the Remote The next time you misplace the remote control or wonder where it is, try the Locate feature. 1 LOCATE REMOTE Touch LOCATE REMOTE. 2 Find the remote for this XiP110 in the list of remotes on the right-hand side of the System Info screen. Your current remote is indicated in this list by a green dot. 3 Select the Locate option next to the remote listed. Press SELECT.
Troubleshooting Use this information if you have a problem using the XiP110. To solve a particular problem, do the following: • • • • Find the information that relates to the problem you are experiencing. Try the suggested solution for that problem. Make sure your remote control has fresh batteries. If you see the Remote Battery Low warning on your TV screen, it is time to change the batteries. Make sure you have a direct line of sight between the remote and the XiP110. Visit www.dish.com.
Troubleshooting, continued My remote is not working. What to do: Verify the batteries are installed according to the diagram inside the remote control’s battery compartment. Try changing the batteries in the remote control. Batteries should all be of the same type and size. Confirm your remote is in the correct mode for the device you want to control. For example, to control your XiP110, press SAT on the remote before the function you want performed.
Troubleshooting, continued When you try to enter TV programming mode, all the Mode LEDs flash. What to do: Replace the batteries (see page 8). You are unable to change the parental controls from the XiP110. What to do: Parental controls can only be created or changed from the XiP813 receiver. My PIP (Picture-In-Picture button isn’t working. What to do: PIP is not an available feature for the XiP110. There are no parental controls on the programming.
Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part. EchoStar Technologies L.L.C.
Limited Warranty, continued Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM. UNDER NO CIRCUMSTANCES SHALL ECHOSTAR’S LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM.
DISH Network Exchange Program DISH Network offers two options if you need to replace your satellite receiver equipment or its accessories. Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.
Residential Customer Agreement Thank you for choosing DISH Network®. To view this Residential Customer Agreement in Spanish, please visit www.dish.com or call us at 1-800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite www.dishnetwork.com o llame al 1-800-333-DISH (3474) y le enviaremos una copia. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support.
Residential Customer Agreement, con’t 1. THE DISH NETWORK SERVICE A. Services Defined. “Services” shall mean all video, audio, data, interactive and other programming services and all other services that are currently available from DISH Network (whether subscription, pay-per-view or otherwise) and that we may provide to customers in the future. B. Minimum Programming Levels. If your applicable Promotion Agreement specifies required minimum programming, you must subscribe to such programming.
Residential Customer Agreement, con’t I. Changes in Services Offered. We may add, delete, rearrange and/or change any and all programming, programming packages and other Services that we offer, as well as the prices and fees related to such programming, programming packages and Services, at any time, including without limitation, during any term commitment period to which you have agreed. If a change affects you, we will notify you of such change and its effective date.
Residential Customer Agreement, con’t Monthly Fees Type of Fee Amount Description of When Fee Applies $7.00 You have more than 1 receiver on your account. Per additional high-definition (HD) receiver. $5.00 You have more than 1 receiver on your account. Per additional standard-definition (SD) receiver. Alaska Dish 500AK Upgrade Fee $4.99 You receive Services in Alaska DishHOME Protection Plan $5.99 You participate in the DishHOME protection plan. DISH Pause $5.
Residential Customer Agreement, con’t Transactional Fees, con’t. Type of Fee Amount Description of When Fee Applies $5.00 You use one of our customer service centers to order DISH Network PayPer-View Services. $25.00 We disconnect your Services for any reason and you wish to restart such Services (unless you are receiving Services pursuant to a Pre-Pay Promotion). $5.00 If you are a Pre-Pay Promotion customer, we disconnect your Services for any reason, and you wish to restart such Services. $10.
Residential Customer Agreement, con’t E. Restarting your Services. If you do not pay your bill in full by its due date, or you at any time otherwise fail, neglect or refuse to make timely payment for your Services, we may disconnect your Services, and in such event we will be wholly relieved from any and all of our duties and obligations under this Agreement.
Residential Customer Agreement, con’t 4. EQUIPMENT A. Equipment. In order to receive Services you must purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver(s) and applicable Smart Card(s), remote control(s), satellite antenna(s), and low noise block converter(s) with integrated feed(s) (collectively, “Equipment”). B. Additional Tuners and Receivers. We may choose to allow you to place additional receivers on your account.
Residential Customer Agreement, con’t H. Software License. You are licensed to use the software provided in your DISH Network receiver(s), as updated by DISH Network, its licensors and/or its suppliers from time to time, solely in executable code form, solely in conjunction with lawful operation of the DISH Network receiver(s) that you purchased or leased, and solely for the purposes permitted under this Agreement.
Residential Customer Agreement, con’t TO ALL OR ANY PORTION OF SERVICES; THE RELOCATION OF ALL OR ANY PORTION OF THE SERVICES TO DIFFERENT SATELLITE(S); A CHANGE IN THE FEATURES AVAILABLE WITH YOUR EQUIPMENT; ANY SOFTWARE OR OTHER DOWNLOADS INITIATED BY US; OR ANY ACTS OF GOD, FIRES, EARTHQUAKES, FLOODS, POWER OR TECHNICAL FAILURE, SATELLITE OR UPLINK FAILURE, ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR REASONABLE CONTROL. B. ALTERATIONS TO EQUIPMENT.
Residential Customer Agreement, con’t 9. GENERAL A. Notice. Any notice required or permitted to be given by us under this Agreement may be provided via the mail, on your bill, as a bill insert, via broadcast on a television channel, through publication on the website set forth at the top of this Agreement, by telephone, or by any other reasonable means. If we send you notice by mail, on your bill or as a bill insert, it will be considered given the day after it is deposited in the U.S.
Residential Customer Agreement, con’t G. Remedies Cumulative. The rights and remedies provided under this Agreement to DISH Network in case of your default or breach of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach at law, in equity, under contract or otherwise (all of which are expressly reserved).H. Other.
FCC Compliance The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this User’s Guide. Contact the FCC (see following) or your library for the complete text of the regulations. EchoStar Technologies Corporation, 94 Inverness Terrace East, Englewood, CO., (303) 706-4000, declares that: This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1. 2.
Agreement on Internet Usage via XiP110 The software contained in the receiver may reference, display, link to, and provide users access to web services, sites, and information located worldwide through the Internet.
If You Need Help 1. Review this User Guide. 2. See Troubleshooting on page 15. 3. Visit www.dish.com/chat for 24/7 support. 4. Call the Customer Service Center at 1-800-333-DISH (3474).
XiP110 Information You may need to provide this information if you call the Service Center. Note: Some of these may not be used at this time.
For all your customer needs, go to www.dish.
