Operation Manual

EchoStar User Interface Troubleshooting Section 4
S/W Version 1.0 Page 4 - 1
© 2003 EchoStar International Corporation
All rights reserved
English
4
TROUBLESHOOTING
1. TO SOLVE A GENERAL PROBLEM
2. TO SOLVE AN EPG RELATED PROBLEM
3. TO SOLVE A LIST RELATED PROBLEM
Problem Possible cause What to do?
1. Nothing appears on the
receiver front panel.
■ Main power cable is
damaged or not
connected.
■ Check the main power
cord and insert it in the
(wall socket).
■ The On/Off switch on the
rear panel is set to Off.
■ Set the On/Off switch in
the On position.
■ General domestic power
failure
■ Check the domestic
power supply and insert a
new fuse.
2. You have forgotten the
personal PIN-code.
■ - ■ Contact your dealer.
3. I cannot select Dolby
Digital in the Audio pop-
up.
■ You did not select Dolby
Digital to On.
■ Press the MENU key.
■ Select User data -
Settings - TV System.
■ Select Dolby Digital = Yes.
Problem Possible cause What to do?
1. The EPG is empty. ■ The selected program
supports no EPG.
■ There is no solution for
this, the data is supplied
by the service provider
and beyond our control.
■ The local time is not
correct.
■ In the Local time menu,
set the correct time.
■ The daylight saving time
is not correct.
■ In the Local time menu,
set the correct daylight
saving time.
Problem Possible cause What to do?
1. The list is empty.
■ No channels found for the
Satellite.
■ Press the MENU key and
select Installation. -
System setup - Search
channels.
■ Select another Search
mode and search again
for channels.
2. I cannot find the favorite
channel lists.
■ You did not create a
favorite list.
■ In the User data -
Channels menu setup the
favorite list.
■ - ■ When in live TV/Radio,
press one of the colored
keys.