User Guide EchoStar Digital Satellite Receiver with User Interface
Preface DISCLAIMER LIMITED WARRANTY RECEIVER If your receiver has conditional access capabilities: For pay-services, please only use Common Interface (CI) modules and the related Smartcard which are approved by the service provider of the encrypted program you want to receive. Only this will enable the receiver to work properly. Anomalies can occur when an unapproved CI-module and/or Smartcard is used.
© 2004 EchoStar International Corporation All rights reserved Safety Guidelines SAFETY GUIDELINES 1. INTENDED USE 3. This documentation set is intended for anyone who uses an EchoStar receiver. It can be used by both first-time and experienced users of receivers who want to install, use and maintain their receiver. This User guide is applicable for the EchoNAV Xpress receivers and is divided into separate sections and chapters. For easy access to the information, a clear table of content is provided.
Safety Guidelines 4. ELECTRICAL SAFETY 5. ENVIRONMENTAL SAFETY Most of the packaging materials and batteries can be recycled. Please discard these materials in an environmental safe manner. ENVIRONMENTAL REMARK Dispose the packaging in an environmental safe manner. Please inform yourself on local regulations with respect to the disposal of reusable materials. ENVIRONMENTAL REMARK Dispose used batteries in an environmental safe manner.
Specifications TROUBLESHOOTING TABLE OF CONTENTS SAFETY GUIDELINES 1 2 3 4 5 6 7 8 INTENDED USE NOTATIONAL CONVENTIONS GENERAL SAFETY ELECTRICAL SAFETY ENVIRONMENTAL SAFETY LOGOS CLEANING END OF LIFE DISPOSAL 1-III 1-III 1-III 1-IV 1-IV 1-IV 1-IV 1-IV © 2004 EchoStar International Corporation All rights reserved TABLE OF CONTENTS QUICK REFERENCE GUIDE 1 2 3 4 REMOTE CONTROL UNIT TO INSTALL THE RECEIVER FIRST TIME INSTALLATION OPERATION GENERAL REMOTE CONTROL UNIT (RCU) RELATED LIST RELATED EPG RELAT
Table Of Contents FEATURE HIGHLIGHTS ■ XpressTM TECHNICAL SPECIFICATIONS TUNER/DEMODULATOR ■ EchoNAV - Multi-Lingual Advanced User Interface IQ -The Smart Way to Install 3View - Clear and Easy Menus 4,500 Digital Channels, 100 Satellites, 1,300 Transponders Multiple Favorite Lists with List Access Control (16 for TV, Radio) Powerful Channel Search and Grouping 4 week EPG (Stored in Memory) Embedded Teletext Decoder Multiple Search Modes (incl.
Quick Reference Guide QUICKRREFERENCE GUIDE UNIT 1. EMOTE CONTROL 1.1. THE BATTERIES The EchoStar Remote Control Unit (RCU) is used to control the receiver. The RCU requires two AAA (LR03, UM4) alkaline batteries to operate. CAUTION Insert the batteries correctly, make sure the polarity matches the instruction in the battery compartment. © 2004 EchoStar International Corporation All rights reserved 1.2. ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ THE KEYS Mute, to temporary, shut down the audio.
Quick Reference Guide 2. TO INSTALL THE RECEIVER 3. FIRST TIME INSTALLATION WARNING CAUTION ALL EQUIPMENT INVOLVED IN THE INSTALLATION TASK MUST BE INSTALLED CORRECTLY AND SWITCHED OFF. MAKE SURE THAT IT IS SAFE TO PROCEED WITH THE INSTALLATION TASK. UNSAFE CIRCUITS AND INSTALLATIONS CAN CAUSE (SERIOUS) INJURY OR DAMAGE TO EQUIPMENT. Tighten the cable connectors only by hand. Do not use any tools. You will damage the connector pins if you over tighten the connector.
Quick Reference Guide 4. OPERATION Daily use of the receiver is similar to the operation of your current TV and VCR. Extra functions are the Electronic Program Guide (EPG), favorite channel lists (color keys), subtitle and audio language selection. Every time when you change channels, a so called InfoBanner appears to give you some extra information about the program. You can also call up the information with the i-key. © 2004 EchoStar International Corporation All rights reserved 4.1.
Quick Reference Guide 4.5. THE PROGRAM INFORMATION - The icon means teletext is available; - The icon means more Audio or Video is available; means Dolby Digital audio - The icon means Parental rating information; - The icon means a favorite list is selected, not grouped, not sorted; - The icon means the All channels list is selected, not grouped, not sorted; - The icon means the Current SAT list is selected, not grouped, not sorted; - The icon means a list is selected, grouped and/or sorted. 4.6.
Getting Started 1. GETTING STARTED UNPACKING INSTALL YOUR RECEIVER CAUTION WARNING It is recommended to keep the packaging materials for a period of time. In case of warranty claims, we can request to return the receiver in the original packaging to protect the electronics. Failing to do so might void the warranty. ALL EQUIPMENT INVOLVED IN THE INSTALLATION TASK MUST BE INSTALLED CORRECTLY AND SWITCHED OFF. MAKE SURE THAT IT IS SAFE TO PROCEED WITH THE INSTALLATION TASK.
Getting Started IF YOU HAVE A DISEQC1.2 INSTALLATION 1. Press the MENU key. 2. Select the Installation setup menu. 3. If you do not use an Universal LNB: a. Select Program SAT and press the OK key. b. Select LNB, press the OK key c. Select your LNB. d. If you have a special LNB, press the Red key to define an User LNB. 4. If you have a DiSEqC switch: a. Select System setup and press the OK key. b. Review the signal indicators behind the satellite names, they should show green. c. Select Port. d.
Getting Started © 2004 EchoStar International Corporation All rights reserved IF YOU HAVE AN USALS INSTALLATION 1. Switch the receiver to ON and wait for the Languages menu to appear. 2. For Pre-programmed Lists, select Off. 3. Make the required language selections. 4. Select Continue and press the OK key. 5. Make the required TV system selections. 6. Select Continue and press the OK key. 7. Make the required User profile selections. 8. Select Continue and press the OK key. 9. Select System 6. 10.
Getting Started 3. MENU STRUCTURE MAIN MENU (USE THE NUMBER KEYS FOR DIRECT ACCESS TO THE OPTIONS) 1. User preferences 2. Installation setup User profile Languages Parental control Local time TV system Program SAT Edit User LNB System setup Software upgrade Factory reset About EchoStar Set limits Common interface Common interface To set the personal preferences for the on-screen menus. To set the language you want to use for Menu, Audio, Subtitle, EPG and Teletext.
Description and Operation DESCRIPTION AND OPERATION 1. CHANNEL LISTS The key gives access to the channel lists and the different list and zap functions. NOTE Once in a list, the selections for Group (Yellow) and Sort (Blue) are kept until you change the selection. The active selection is shown in the InfoBanner with icons. Sometimes a list seems to be empty because of the selection of the Sort option. If this happens, set Sort option to None.
Description and Operation 2. EPG MENU - PROGRAM INFORMATION The key gives access to the EPG menu, where you control the timers and view the information in the Electronic Program Guide. When you scroll, in time, through the program information, the EPG key brings you back to the current time. NOTE Most digital channels broadcast program data as an EPG. Digital channels that broadcast EPG offer you program information in advance for a certain period of time. The EPG information is not always available.
Description and Operation 3. TELETEXT If the InfoBanner shows The decoder. icon, the key gives access to the embedded Teletext NOTE Sometimes the service provider does not offer Teletext support. Then the Teletext option will not show. Please note that EchoStar has no influence on this matter. SELECT A TELETEXT PAGE: 1. Press the numerical keys to choose a page number, or: 1. Press the key. 2. Press the key to go to 2. In the Teletext pop-up, press the next/previous page, or: the OK key. 3.
Description and Operation 4. TIMERS CAUTION The VCR timer does not start or program your video recorder (VCR). You have to set the timer of your VCR also to the same time as on the receiver. Please refer to the user’s guide of your VCR how to record from a satellite receiver. EPG - Yellow key - to select a timer. Arrow keys - to set a timer. TIMER Yellow key - to look up programmed timer.
Description and Operation 5. ORGANIZE THE LISTS NOTE Once in a list, the selection for Group and Sort are kept until you change the selection. The active selection is shown in the InfoBanner with icons. Sometimes a list seems to be empty because of a selected Sort option. If this happens, set the Sort option to None (default). NOTE © 2004 EchoStar International Corporation All rights reserved It is known that one channel broadcasts louder than another.
Description and Operation 6. Green key - Select favorite list. White key - Add a channel. CREATE A FAVORITE LIST IF YOU WANT TO DELETE A FAVORITE SELECTION: 1. 2. 3. 4. 5. 6. 7. IF YOU WANT TO ADD/DELETE/ RENAME A FAVORITE LIST: Press the Green key and 1. Press the Red key. select a favorite list. 2. Select Mode: Lists. Press the White key. 3. Press the Green key. Select Edit: Delete. 4. Select List: TV or Radio. If you select the group name 5. Press the White key. header, it is possible to 6.
Description and Operation 7. LOCK CHANNEL - LIST ACCESS NOTE After you have created the favorite lists, you can limit the access to a specific list. This means that all other lists are temporarily removed and that you only can use the selected list. Note that the main and edit menu are also disabled with an installation lock to prevent unauthorized access. NOTE The factory default PIN-code is set to 0 0 0 0 .
Description and Operation 8. EDIT - ADD/EDIT SATELLITE, TRANSPONDER, CHANNEL (PID) NOTE You only need to add a satellite and/or transponder if it is not available from the internal database. When you add a satellite, you have to identify at least one transponder. You only need to change PIDs when your service provider changes the channel. A digital signal is basically broken up in Video and Audio information which are synchronized with the PCR PID.
Description and Operation © 2004 EchoStar International Corporation All rights reserved 9. SOFTWARE UPGRADE - FACTORY RESET IF YOU WANT TO DO A SOFTWARE UPGRADE BY OTA: 1. Press the MENU key and select the Installation setup Software upgrade. 2. Select the applicable OTA setting. 3. Make sure the signal indicator shows a signal. 4. Select Start. 5. Press the OK key to start the procedure: a. the TV screen turns black: b. If the there is no new EchoNAV version, nothing happens. c.
Description and Operation 10. MENU STRUCTURE Main menu (use the number keys for direct access to the menu options) User preferences 1. Aspect ratio To set the image size for the TV. If you have a TV with a 4:3 screen size and the transmission is in 16:9 format, you can select either 4:3 or 16:9. 4:3 shows the full screen completely where some of the image sides is cut off, 16:9 will show the full image with black top and bottom banners. 2.
Description and Operation User preferences Languages 1. Pre-programmed lists Shows the pre-programmed channel list that you use as defined during the initial installation. For detailed information about the pre-programmed channel lists, please refer to the appendix. 2. Menu To set the language you want to use in the menus. 3. 1st Audio To set the language for programs with multi-lingual audio. For multi-lingual programs, if available, you can choose your own language.
Description and Operation User preferences Local time NOTE For the correct operation of the EPG and the timers, it is necessary to set the local time correctly. 1. Year To set the current year. 2. Month To set the current month. 3. Date To set the current date. 4. Day The day is given automatically with the date to offer you a possibility to check for the correct date. To set the current time (Hour). 6. Minute To set the current time (Minute). Red: To save the current local time.
Description and Operation © 2004 EchoStar International Corporation All rights reserved Installation setup Program SAT 1. SAT To define the satellite you want to search channels on. For motorized systems, allow the dish some time to move to the selected SAT until the signal indicator shows a reading. Red: Direct access to the edit menu; to add/edit a satellite that is not listed. 2. Longitude (Motorized only); To define the orbital position of the defined SAT. 3.
Description and Operation Installation setup User LNB 1. SAT To define the satellite you want to search channels on. Red: Direct access to the edit menu; to add/edit a satellite that is not listed. 2. LNB To define the LNB that you use in your system. The option User LNB lets you define your own type LNB(F). 3. LO low (User LNB only); To select the Low Band Local oscillator Frequency. 4. LO high (User LNB only); To select the High Band Local oscillator Frequency. 5.
Description and Operation Installation setup Software upgrade NOTE © 2004 EchoStar International Corporation All rights reserved EchoStar offers on a regular basis software updates via the satellite and the EchoStar Internet. If you have trouble to get a download with the latest software version, please ask your retail seller or dealer for assistance.
Description and Operation Installation setup Factory reset 1. User settings Confirm Installation setup It is advised to write down the most important settings before you confirm the Factory reset (e.g. Switch and Port settings, LNBs, User preferences, etc.). If you select Yes, the receiver is ready to do a Factory reset. If you select Confirm, the receiver deletes all user defined settings, channels, timers and (favorite) lists and replace them with the factory defaults.
Description and Operation Conditional access (receivers with conditional access capabilities only) NOTE The information pages can show differently for the modules and smartcards that you use. EchoStar has no control over the information as provided by the service provider, therefore no specific information is given. Conditional access Common interface Module 1 © 2004 EchoStar International Corporation All rights reserved Conditional access Common interface Module 2 www.echostar-int.
Description and Operation © 2004 EchoStar International Corporation All rights reserved Page 2 - 18 EchoStar International Corporation
Troubleshooting 1. TROUBLESHOOTING GENERAL Problem 3. Possible cause 1. Nothing appears on ■ Main power cable is damaged or not the receiver front connected. panel. LIST RELATED What to do? Problem Possible cause ■ Check the main 1. The list is empty. ■ You have selected an ■ Press the White key, power cord and insert it in the (wall socket). empty (favorite) list. ■ The On/Off switch on ■ Set the On/Off switch the rear panel is set to Off.
Troubleshooting Problem Possible cause 5. I cannot select a favorite list for limited access. ■ You have not created ■ Press the EXIT key 4. the required favorite list. What to do? to return to live. ■ Press the Green key and create the favorite list. 5. TIMER RELATED Problem Possible cause ■ The EPG settings correct. ■ The daylight saving time is not correct. 2. The EPG shows (little) balloons without text. Page 3 - 2 ■ In the Local time menu, set the correct time.
Troubleshooting 6. TV AND RADIO RELATED Problem Possible cause 1. No picture or sound ■ Receiver is in standby. in the TV or Radio mode. ■ Cable related problems. ■ Dish/LNB related © 2004 EchoStar International Corporation All rights reserved problems. What to do? ■ Switch the receiver on. with UHF-installation. 3. The TV shows a No Signal message. www.echostar-int.com ■ Bad reception of the signal. Possible cause What to do? 4. There is no Dolby Digital (AC-3) sound to my other equipment.
Troubleshooting 7. INSTALLATION RELATED Problem Possible cause Problem What to do? 1. During (initial) setup ■ You did not select the ■ On the receiver, in correct LNB(F). the installation setup of the receiver, no menu select the channels are found. correct LNB(F). ■ When installed, you have selected the incorrect switch type or port. ■ You have selected ■ You have selected the incorrect search method. the installation setup menu make the correct selections.
Troubleshooting © 2004 EchoStar International Corporation All rights reserved 8. MOTORIZED INSTALLATION RELATED Problem Possible cause 1. I cannot select a specific satellite. ■ The required satellite ■ If physically possible, is located outside the selected East or West limit. What to do? mind dish damage, revise the limit setting. ■ Select another satellite. ■ The cables used are ■ Inspect the cable for 2. The motor reacts worn, damaged or possible damage and unpredictable which corroded.
Troubleshooting © 2004 EchoStar International Corporation All rights reserved EchoStar International Corporation Page 3 - 6
Glossary 1. © 2004 EchoStar International Corporation All rights reserved GLOSSARY ABBREVIATIONS AC Alternating Current (ac voltage) CA Conditional Access (smartcard) C-band A Frequency range (3.70-4.20 GHz) CI Common Interface (slot) DC Direct Current (dc voltage) EPG Electronic Program Guide FEC Forward Error Correction Freq Frequency FTA Free-To-Air H Horizontal polarization Ku-band A Frequency range (10.70-18.
Glossary NTSC PAL Parental control PID (Video, Audio, PCR) Polarity RS-232 connection SCART cable SVHS Symbol rate Transponder Vertical Page 4 - 2 © 2004 EchoStar International Corporation All rights reserved RGB USA video standard with image format 4:3, 625 lines, 60Hz and 4MHz bandwidth with a total of 6MHz video channel width. European video standard with image format 4:3, 625 lines, 50Hz and 4MHz bandwidth with a total of 8MHz video channel width.
Index A color key INDEX blue .......................................................2-1, 2-2 green ....................................................2-1, 2-2 keyboard ...................................................... 2-6 red ........................................................2-1, 2-2 white .....................................................2-1, 2-2 yellow ...................................................2-1, 2-2 add channel .........................................................
Index L S language safety ................................................................III satellite epg .............................................................2-11 menu ..........................................................2-11 teletext ........................................................2-11 list access ......................................................2-7 lock ..................................................................2-7 logo ce ..........................................
Appendix PRE-PROGRAMMED SETTINGS 1. PRE-PROGRAMMED INSTALLATIONS © 2004 EchoStar International Corporation All rights reserved 1 - FIXED - ONE SATELLITE 3 - FIXED - THREE SATELLITES 5 - MOTORIZED - DISEQC 1.2 ■ Satellite ■ Satellite ■ Satellite ■ LNB ■ LNB ■ LNB : Astra1 : Universal LNBF ■ Switch : None ■ Search mode : All 2 - FIXED - TWO SATELLITES ■ Satellite : Astra1, Hotbird : Universal LNBF ■ Switch : ToneBurst ■ Search mode : All ■ LNB www.echostar-int.
Appendix 2. PRE-PROGRAMMED LNB(F) LNB Standard LO Freq LO Sel 3.
Appendix 4. PRE-PROGRAMMED LIST The guided setup allows you to program the receiver directly by language selection. © 2004 EchoStar International Corporation All rights reserved Once the pre-programmed channels are loaded, you still can customize the settings easily in the installation menu. The Pre-programmed lists work only for a fixed dish installation with or without a DiSEqC switch with: 4.4. FRENCH This selection sets all primary language selections to French.
Appendix 5. THE SEARCH MODES ■ All; the built-in database is used to select the available transponders. Page A - 4 © 2004 EchoStar International Corporation All rights reserved The digital channels that belong to these transponders are searched for and added to the end of the All channels list. ■ FTA; the built-in database is used to only search for the available FreeTo-Air channels which are then added to the end of the All channels list.
© 2004 EchoStar International Corporation All rights reserved Notes www.echostar-int.
Notes © 2004 EchoStar International Corporation All rights reserved EchoStar International Corporation Page A - 6
