Installation Guide

defective Products, at no charge. Any
replacement and/or repaired device are
warranted for the remainder of the original
warranty or ninety (90) days, whichever is
longer. A proof-of-purchase will be required
from the Customer in order for ecobee to
provide a replacement and/or repaired device.
This Warranty is valid only for Product installed
in the country in which it is purchased.
If the product is defective, call Customer
Service at 1-877-932-6233. ecobee will make
the determination whether a replacement
product can be sent to you or whether the
product should be returned to our address.
In the event of a failure of a Product, Customer
may:
a. if Customer did not purchase the Product
directly from ecobee, contact the third party
contractor from whom the Product was
purchased to obtain an equivalent
replacement product, provided the
contractor determines that the returned
Product is defective and Customer is
otherwise eligible to receive a replacement
product;
b. contact ecobee directly for service
assistance at 1-877-932-6233 and ecobee
will make the determination whether an
advance equivalent replacement Product
can be sent to Customer with return
shipping supplies (in which case a hold shall
be put on Customer’s credit card for the
value of the replacement Product until
ecobee has received the defective Product).
1. This device may not cause interference.
2. This device must accept any interference,
including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with
Canadian ICES-003.
RF Exposure Statement:
This equipment complies with IC RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This transmitter
must be installed to provide a separation
distance of at least 8 inches from all persons
and must not be collocated or operating in
conjunction with any other antenna or
transmitter.
FCC ID: WR911615121215
IC ID: 7981A – 11615121215
CAN ICES-3 (B)/NMB-3(B)
Assembled in China.
Warning: Changes or modifications not
expressly approved by ecobee Inc. could void
the user’s authority to operate the equipment.
3-Year Limited Warranty
ecobee warrants that for a period of three (3)
years from the date of purchase by the
consumer (“Customer”), the ecobee4 (the
“Product”) shall be free of defects in materials
and workmanship under normal use and
service. During the warranty period, ecobee
shall, at its option, repair or replace any