How to install your ecobee4
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First things first. Here’s what you’ll find in the box. Rc G ecobee smart thermostat Room sensor and stand You’ll also need these tools: RH C Y1 W1 Y2 W2 O/B ACC- PEK ACC+ Backplate Power Extender Kit (PEK) Drill for mounting anchors (3/16” drill bit) Small flathead screwdriver Phillips screwdriver OPTIONAL Screws Thermostat Control Board Drywall plugs Trim plate Install guide (this booklet), room sensor manual, wire labels, and voice card.
The steps in this section will help you decide which install guide you’ll use to complete the installation. These icons indicate useful tips and important reminders. Start Your Install Guide 1 or Guide 2? Start here to find out.
ST E P 1 ST E P 2 Power off your Heating, Ventilation, and Air Conditioning (HVAC) system by using the master switch or circuit breaker box. This is important for your safety. Confirm your system is off by turning on your heat (during winter) or your AC (during summer). Wait a few minutes—you should not feel air coming from your vents. ON OFF ON OFF TIP Look for your master switch or circuit breaker box in the basement, attic, utility closet, or behind a wall panel near the thermostat.
ST E P 3 Remove your old thermostat cover from the wall. CH E CK PO INT: CO M PATI BI LI TY Does your old thermostat’s backplate have any of these indicators? WARNING HIGH VOLTAGE 110 VAC OR 120 VAC OR 240 VAC L1 L2 YES Sadly, you might not be compatible. You can double-check here: ecobee.com/compatibility TIP Many thermostats simply pop off or unclip from the base, while others may have screws that you will need to remove. NO Great, please continue to the next page.
ST E P 4 Take a picture of the wires connected to the terminals of your old thermostat. You may need to reference this photo later on. CH E CK PO INT: C W IR E Do you have a C wire connected to your old thermostat? NO YES RC RH YES NO Continue to Guide 1 WARNING ecobee4 is designed for 24VAC with a 2A maximum current. Do not connect it to line (high) voltage or millivolt systems.
G UIDE 1 Install your ecobee with a C wire Guide 1 If you have a C wire, it will power your ecobee. You won’t need the Power Extender Kit included in the box.
C HEC KP O I N T: DO N ’ T S K I P AH E AD Have you completed steps 1–4 in the ‘Start Your Install’ section? ST E P 5 Carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided. Rc 1 W/W Y/Y1 RC RH YES NO Continue to the next page Return to step 1 in ‘Start Your Install’ TIP 1 I f you have a jumper between Rc, Rh, or R, leave it alone. Only label the wires that run from your wall into a terminal block.
ST E P 6 ST E P 7 Unscrew the mounting plate of your old thermostat to remove it from the wall. Decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes left on the wall by your old thermostat. 1 W/W RC Y/Y1 RC RH Rc G WARNING Be careful, as some thermostats may contain mercury. Recycle your old thermostat safely with your local hazardous waste facility.
ST E P 9 If using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together. Pull the wires through the hole in the middle of the backplate and then attach the backplate to the wall using the drywall anchors and screws provided. Y Y/ 1 ST E P 8: OP T I O NAL W/W1 G Rc C TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.
C HEC KP O I N T: I NS E RT YO U R R WIR E( S ) ST E P 1 0 Insert your remaining wires into the side (not the front) of their corresponding terminal blocks.
ST E P 1 1 ST E P 1 2 Tug on the wires gently to ensure they are securely connected. Carefully push any excess wires back into the hole and ensure there are no drafts coming from the hole(s) in the wall. TIP When a wire has been connected correctly, the lever on that block will lower. TIP Large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s).
ST E P 1 3 ST E P 1 4 Gently press your ecobee into the backplate until it ‘clicks’ into place. Turn the power to your HVAC system back on using the master switch or at the circuit breaker box. ON OFF ON TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed all the way into the wall.
ST E P 1 5 ALL DO NE ! Say hi to your new ecobee! The screen will power on and guide you through the setup and registration. Congratulations, you did it! To complete your setup, follow the instructions on your ecobee screen. hi TIP If your thermostat does not power on, please see the troubleshooting tips in the ‘Extras’ section.
G UIDE 2 Install your ecobee without a C wire If you don’t have a C wire, you’ll need to use the Power Extender Kit (PEK) included to reliably power your ecobee.
C HEC KP O I N T: DO N ’ T S K I P AH E AD Have you completed steps 1–4 in the ‘Start Your Install’ section? CH E CK PO INT: 3 O R 4 WI R ES The Power Extender Kit requires your system to have the following wires: 4 wires: W/W1, Y/Y1, G, and R (or Rc or Rh) or 3 wires: Y/Y1, G, and R (or Rc or Rh) Do you have these wires? NO YES R C RH YES YES NO Continue to the next page Return to step 1 in ‘Start Your Install’ Continue to the next page The Power Extender Kit will work with your system! RC RH NO
ST EP 5 ST E P 6 Take your Power Extender Kit, wire labels, tools, your smartphone, and go to your HVAC system. Open your HVAC system’s cover to reveal the control board. ecobee wire labels Label wires at your: Thermostat Control Board Y W G C R Control board TIP Your HVAC system can most often be found in your basement or your attic. WARNING HVAC systems contain high voltage wires. Use caution when working with the control board.
ST E P 7 ST E P 8 Take a picture of the wires connected to your control board. You may need to reference this photo later on. Label only the R, Y or Y1, G, and W or W1 wires with the matching labels provided. If you have more than one wire going into these terminals, only label those going to your thermostat.
ST E P 9 ST E P 1 0 Disconnect the wires labeled R, Y, G, and W from the control board. Connect the wires you disconnected from the control board into their matching gray terminal blocks on the Power Extender Kit. G R Y G W Y G C Y C G R W R Y G R TIP Press the buttons to insert the wires more easily.
ST E P 1 1 ST E P 1 2 Tug on the wires gently to ensure they are securely connected. Connect the five white wires coming out of your Power Extender Kit to their corresponding terminals on the control board. R Y G W R C G W Y W Y Y W G G R C R W Y G R TIP When a wire has been connected correctly, the button on that block will lower. TIP Once again, tug on the wires gently to ensure they are securely connected.
C HEC KP O I NT: P OW E R E X T E NDE R K IT Check that you have installed the Power Extender Kit correctly. It should be installed between your thermostat wiring and your control board. BEFORE BEFORE ST E P 1 3 Mount the Power Extender Kit inside your HVAC system, taking care not to strain the wires. Close the HVAC cover panel securely and return to your thermostat. AFTER AFTER TIP Make sure your HVAC panel is fully closed.
ST E P 1 4 ST E P 1 5 Back at your thermostat: Carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided. Unscrew the mounting plate of your old thermostat to remove it from the wall. RC 1 W/W Y/Y1 RC RH Rc 1 W/W Y/Y1 RC RH TIP If you have a jumper between Rc, Rh, or R, leave it alone. Only label the wires that run from your wall into a terminal block. WARNING Be careful, as some thermostats may contain mercury.
ST E P 1 6 ST E P 1 7 : O PT IO NAL Decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes on the wall left by your old thermostat. If using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together.
ST EP 1 8 ST E P 1 9 Pull the wires through the hole in the middle of the backplate and then attach it to the wall using the drywall anchors and screws provided. Remove the Rc, C, and PEK labels from the label sheet and attach them to the wires as shown below: G C Y Y/ 1 R/Rc/Rh Rc W/W1 G Rc RH C G G RH Rc Rc C Y1 W1 K PE 1 TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.
CH E CK PO INT: DO N’T SKI P AHEAD ST E P 20 First, connect these 3 wires as shown: Rc, C, PEK Did you connect the correct wires to the Rc, C, and PEK terminals, as shown below? C G G RH RH Rc Rc Then, connect any remaining wires to their corresponding terminal.
ST E P 20 ST E P 21 Tug on the wires gently to ensure they are securely connected. Carefully push any excess wires back into the hole and ensure there are no drafts coming from the hole(s) in the wall. TIP When a wire has been connected correctly, the lever on that block will lower. TIP Large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s).
ST EP 22 ST E P 23 Gently press your ecobee into the backplate until it ‘clicks’ into place. Turn the power to your HVAC system back on using the master switch or at the circuit breaker box. ON OFF ON TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed all the way into the wall.
ST E P 24 ALL DO NE ! Say hi to your new ecobee! The screen will power on and guide you through the setup and registration. Congratulations, you did it! To complete your setup, follow the instructions on your ecobee screen. hi TIP If your thermostat does not power on, please see the troubleshooting tips in the ‘Extras’ section.
E X T RAS In here you’ll find: — Troubleshooting — Meet your ecobee — Wiring diagrams — Warranty and Legal Extras
TRO UBL E SHO OT I NG T RO UB LE S H O OT ING If your ecobee doesn’t turn on, please try these steps: 4. If you installed the Power Extender ther R, Rc, or Rh), make sure it’s Kit, make sure you inserted the inserted into the Rc terminal. wires into the correct terminals: 2. M ake sure your HVAC cover pan- has not been closed properly. C O/B K PE PEK ecobee support is here to help: CALL EMAIL 1 877.932.6233 (North America) support@ecobee.com 1 647.428.
M EE T YOUR E CO B E E ME E T YO UR E CO B E E Here’s what you’ll see on the home screen: And here’s what that means: Slider to adjust Temperature System Mode Humidity Indoor Temperature Voice Control Menu Weather Quick Changes System Mode Menu Shows your current ecobee setting Allows you to control your system, (heat/cool/auto/off). schedule a vacation, and more. Humidity Weather Shows the indoor humidity in Shows the local weather and forecast your home. for the week.
ME E T YOUR E CO B E E These system mode icons are shown on the Home screen and in Quick Changes. More common icons you’ll find: HOME SCREEN 2 Menu Heat Cool Your system is in heat mode. Your system is in cool mode. A white A white icon means your system icon means your system is off. A blue is off. An orange icon means your icon means your system is running.
WI RI N G D I AG R AM WIRING DIAG RAM Conventional heating and cooling (up to 2 stages each). Heat pump (air or geothermal) with auxiliary heat. RH RH Rc C Rc G W1 Y1 W2 Y2 ACC- W1 Y1 ACC+ O/B C G W2 Y2 ACC- O/B ACC+ PEK PEK Y1 Y2 C Y1 Y2 W1 W2 R C G Air Conditioner Furnace Stage 2 heat and cool, if applicable NOTE Do not connect any jumper wires between Rc and Rh. ecobee does this automatically. The R wire needs to go into the Rc terminal on your ecobee.
W I RI N G D I AG R A M WIRING DIAG RAM Boiler or radiant system with air handler and conventional cooling or heating. Power Extender Kit thermostat wiring. Y1 Y2 O/B PEK C G C G RH Rc RH Rc W1 Y1 W1 W2 Y2 W2 ACC- O/B ACC- ACC+ PEK ACC+ Air Handler Y1 Y2 R C Y1 Y2 C O/B* Air Conditioner or Heat Pump* G W1 R W2 *Reversing valve for heat pumps only W R Boiler Y G G R Y W *Stage 2 heat and cool, if applicable NOTE Do not connect any jumper wires between Rc and Rh.
H UM I D I F I ER / DE H U MI DI F I E R ( 1-W I R E S E T UP) H UMIDIFIE R / DE H UMIDIFIER ( 1-W IR E SETUP ) Step 1: Locate the humidifier/dehumidifer control and remove the plate. Step 2: Wire the humidifier/dehumidifer as shown below.
H UM I D I F I ER / DE H U MI DI F I E R ( 2 -W I R E S E T UP) H UMIDIFIE R / DE H UMIDIFIER ( 2 -W IR E SETUP ) Step 1: Locate the humidifier/dehumidifer control and remove the plate. Step 2: Wire the humidifier/dehumidifer as shown below.
VEN T I L ATO R ( 2 -W I R E S E T U P ) VE NT ILATO R (2-WIRE SETUP ) Step 1: Locate the ventilator timer control and remove the plate. Step 2: Wire the ventilator as shown below. RH C Ventilator Timer Control R G W1 W2 ACCVentilator Timer Control R G (HI/LO) Ventilator /ERV/HRV ACC+ R G (HI/LO) ERV/HRV NOTE D uring setup, select 2-wire (ACC+, ACC-) accesory on the thermostat screen.
LEGAL Approvals 1. This device may not cause interference. –Consult the dealer or an experienced radio/TV technician for help. This product was designed and built in accordance to RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive. This device complies with part 15 of FCC rules. Operation is subject to the following two conditions: FCC Compliance Statement Compliance Notice: 1. This device may not cause harmful interference.
Product should be returned to our address. If the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product, no amount shall be charged to Customer’s credit card; or c. Ship the defective Product directly to ecobee, in which case Customer shall contact ecobee directly at 1-877-932-6233, so ecobee can make the required shipping arrangements.
We’re here to help. ecobee.com support@ecobee.com 1.877.932.6233 © 2016 ecobee, Inc. All rights reserved. ecobee and the ecobee logo are trademarks of ecobee Inc., registered in the U.S. and other countries.
