Use and Care Manual

LEGAL
Approvals
This product was designed and built in
accordance to RoHS directive 2002/95/EC
and contains no hazardous substances as
defined by this directive.
FCC Compliance Statement
Compliance Notice:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–I ncrease the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
–Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of FCC rules.
Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Change or modifications that are not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
RF Exposure Information:
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. In order to avoid the possibility
of exceeding the FCC radio frequency
exposure limits, human proximity to the
antenna shall not be less than 8 inches during
normal operation.
Industry Canada (IC)
Compliance Notice:
This device complies with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions:
defective Products, at no charge. Any
replacement and/or repaired device are
warranted for the remainder of the original
warranty or ninety (90) days, whichever is
longer. A proof-of-purchase will be required
from the Customer in order for ecobee to
provide a replacement and/or repaired device.
This Warranty is valid only for Product installed
in the country in which it is purchased.
If the product is defective, call Customer
Service at 1-877-932-6233. ecobee will make
the determination whether a replacement
product can be sent to you or whether the
product should be returned to our address.
In the event of a failure of a Product, Customer
may:
a. if Customer did not purchase the Product
directly from ecobee, contact the third party
contractor from whom the Product was
purchased to obtain an equivalent
replacement product, provided the
contractor determines that the returned
Product is defective and Customer is
otherwise eligible to receive a replacement
product;
b. contact ecobee directly for service
assistance at 1-877-932-6233 and ecobee
will make the determination whether an
advance equivalent replacement Product
can be sent to Customer with return
shipping supplies (in which case a hold shall
be put on Customer’s credit card for the
value of the replacement Product until
ecobee has received the defective Product).
1. This device may not cause interference.
2. This device must accept any interference,
including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with
Canadian ICES-003.
RF Exposure Statement:
This equipment complies with IC RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This transmitter
must be installed to provide a separation
distance of at least 8 inches from all persons
and must not be collocated or operating in
conjunction with any other antenna or
transmitter.
FCC ID: WR911615121215
IC ID: 7981A – 11615121215
CAN ICES-3 (B)/NMB-3(B)
Assembled in China.
Warning: Changes or modifications not
expressly approved by ecobee Inc. could void
the user’s authority to operate the equipment.
3-Year Limited Warranty
ecobee warrants that for a period of three (3)
years from the date of purchase by the
consumer (“Customer”), the ecobee4 (the
“Product”) shall be free of defects in materials
and workmanship under normal use and
service. During the warranty period, ecobee
shall, at its option, repair or replace any