User Manual
Patient Safeguard System Installation Tool Directions for Use Ecolab, Inc.
Page 4
1.0 Introduction to the Patient Safeguard System (PSS)
The Patient Safeguard System is a state of the art wireless hand hygiene reminder system designed to enable
best practices for proper hand hygiene in a healthcare facility. Multiple studies from organizations like the World
Health Organization (WHO) and the Centers for Disease Control (CDC) have repeatedly demonstrated that
proper hand hygiene leads directly to improved infection control and a reduction in Healthcare Associated
Infections (HAI). The PSS is a cost-effective, energy efficient, robust and easily installed system for coaching
healthcare workers (HCWs) to always wash or sanitize their hands before and after patient contact. The system
can be divided into three parts, hardware components, the Bentley Wireless Network and the Dashboard web-
based application.
1.1 Hardware Components
The PSS is built on individual components or devices that work in concert to deliver real-time individual hand
hygiene status to HCWs and near real-time statistics for both onsite and offsite monitoring of current and
historical hand hygiene compliance data. Currently, the components of PSS are the HCW Badge, the
Dispenser Beacon and the Bed Beacon.
1.1.1 Healthcare Worker Badge
The Badge is a wireless device worn by the HCW to provide real-time notification of the HCW’s current
hand hygiene status. Notification is provided by both visual and audible alerts. The Badge is responsible
for determining, maintaining and transmitting the current hand hygiene status of the HCW to other PSS
components.
1.1.2 Dispenser Beacon
The Dispenser Beacon is attached to or embedded within a soap or sanitizer dispenser. Its function is to
communicate with the Badge worn by the HCW when the dispenser is activated (dispense event), collect
dispense event data from that Badge and then transmit the collected data to a network where it will
ultimately be sent to an offsite server for processing and archiving.
1.1.3 Bed Beacon
The Bed Beacon, along with its external or internal (newer models) low frequency antenna is mounted to a
patient bed. Its function is to communicate with the Badge worn by the HCW when the HCW comes in
close proximity with the patient bed (bed event), collect bed event data from that Badge and then transmit
the collected data to a network where it will ultimately be sent to an offsite server for processing and
archiving.
1.2 Bentley Wireless Network
Bentley is a wireless mesh network used to transport event data collected by Dispenser Beacons and Bed
Beacons to the offsite server for processing and archiving. Bentley is composed of two types of devices, Hubs
and a Gateway.
1.2.1 Hubs
Hubs are installed throughout a healthcare facility and communicate with nearby Bed Beacons and
Dispenser Beacons. When an event is generated by a Beacon, it broadcasts the event data to the nearest
Hub. The Hub then receives the event data and rebroadcasts it to the Gateway (if it is in range) or the next
nearest Hub where the data is passed from Hub to Hub until it reaches the Gateway.
1.2.2 Gateway
The Gateway receives event data generated by Dispenser Beacons or Bed Beacons directly, if they are in
range, or from Hubs which act as repeaters. The Gateway then transmits the event data to an offsite
server via cellular modem for processing and archiving.
1.3 Dashboard and Offsite Server
The Dashboard is a web-based application running on a designated offsite server. It is responsible for
collecting, processing and archiving onsite Dispenser Beacon and Bed Beacon event data sent by the onsite
Gateway. The Dashboard provides a user interface which allows access to hand hygiene data, statistics and
reports compiled from event data originating at the healthcare facility.










