User's Manual

repair facility.
3.
Pack your i.roc x20 Pocket PC and any
external devices requested by
Customer Support in protective
packaging. Include any additional
documentation or items as instructed
by Customer Support.
(Continued)
Problem Solution
I cannot connect to
a network.
 Be sure Wi-Fi is turned on.
 Be sure you have added the necessary server
information.
 Be sure the network you are attempting to
connect to is not busy.
 If you are using an SDIO Ethernet card, be sure the
proper drivers for your card are installed.
 Be sure your user name and password are correct.
 Tap Start > Settings > Connections tab >
Connections and check your connection settings.
Tap OK when you are finished to save your
changes.
 Be sure the WEP key is correct.
 Be sure the IP Address is correct.
 Be sure the hardware you are using with your i.roc
x20 Pocket PC is properly configured and
operational.
 Reset the device by using the stylus to lightly press
the Reset button.
I want to see the
current date
The current date is displayed at the top of the Today screen.
I cannot see all my
appointments.
Be sure the appointment you created is in the selected
category.
I cannot find the
document or
workbook I saved.
Pocket Word and Excel recognize and display documents in
only one folder below My Documents. For example, if you
created another folder in the Personal folder in My
Documents, the documents in that folder will not be shown.