User's Manual

13.3 Wi-Fi
Use the following suggestions to troubleshoot problems with Wi-Fi
issues and your i.roc x20 Pocket PC. For more information on Wi-
Fi, refer to Chapter 8, “Using Wi-Fi.”
Problem Solution
I cannot connect
to an access
point.
 Be sure the Wi-Fi is on.
 Be sure the device identified the network you want to
connect to.
 Be sure you provided any necessary authentication
keys if prompted by the system.
 Be sure your i.roc x20 Pocket PC is within range of the
access point.
I am connected
to an access
point, but I
cannot browse
the Internet
If the wireless network you are connected to connects to Work,
the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy
settings.
2. Tap Start > Settings > Connections tab >
Connections icon > Set up my proxy server.
3. Refer to “Setting Up Proxy Server Settings” in Chapter
8 for more information.
I do not see my
wireless network
on my i.roc x20
Pocket PC.
Your wireless network could be a non-broadcasting network
1. Tap Start > Settings > Connections tab > Connections
icon > Settings.
2. Tap the Advanced tab > Select Networks.
3. Follow the instructions on the screen.
My data transfer
rate is too low
If Bluetooth is on, turn it off.
(Continued)