User's Guide

50
Frequently Asked Questions
How to Enable VoLTE on my phone?
VoLTE services will work only if your service provider
activates it. Please contact your service providerfor VoLTE
servicesactivation. After activationof VoLTE services, enable
Enhanced 4G LTE mode (Settings > Mobile Network >
Advanced > Enhanced 4G LTE Mode). The 4G service
selected by default, is enabled.
What is PTT call priority. How to enable and use PTT call
priority?
PTT call priority allows you to prioritize the PTT callover
normal voice/GSM call. Once enabled, an ongoing PTT call will
not be interrupted by an incoming voice call. Please note that
Application settings take precedence over device settings.
To activate PTT call priority. Tap Call Settings > Additional
Settings.
What is Pocket mode?
Pocket mode allows the you to avoid accidental screen
touches or any operation when the phone is in your pocket. If
activated, all screen touches are disabled, so the phone won’t
try to unlock itself or dial a number or call any number from
your Contacts.
How can I activate Wi-Fi Calling (VoWiFi)?
With Wi-Fi Calling, you can dial or receive a phone call if you
have a Wi-Fi connection in an area with little or no cellular
coverage. Please ensure that this service is provided by your
service provider.
To activate Wi-Fi calling (VoWiFi), tap Phone > Settings >
Calling accounts > Operator name > Wifi calling.
How can I activate Video Calling (ViLTE)?
With Video Calling option, you can dial or receive a video calls
over carrier network if device is connected to VoLTE cellular
coverage. Please ensure that this service is provided by your
service provider. To activate Video calling (ViLTE), tap Calls
Settings > Calling accounts > select SIM card >Turn on
video calling and Settings > Network & Internet > Mobile
Network > Advanced > Carrier video calling > Enable.
How can I configure and use Speed dial?
Speed dialling helps you to associate each numeric key with
one of the frequently used contacts or phone number. If the
user long presses the numeric key, the associated contact/
number will be dialled. However, numeric key ‘1’ is associated
with voice mail and speed dial cannot be associated.
To activate speed dial, tap Call Settings > Speed dial
settings.
How can I perform a system update ?
You can upgrade your device OS by checking updates in
System update under Settings.
If there is any System update to be performed, your phone will
communicate the server via Wi-Fi/Mobile data and upgrade
the device OS. Wi-Fi is the preferred mode for download of
update as mobile data incurs additional charges including
roaming.
How can I use the flash light settings?
This setting helps you to restrict the accidental usage of flash
light. To turn ON/OFF Flash, tap Settings >System > Custom
Feature. Once turned OFF, the flash bulb will not be available
for Camera flash and Torch.