How to install, operate and maintain your Demand Controlled Water Softener PRODUCT AND WARRANTY REGISTRATION Register your product online to validate and extend your warranty. See warranty page for details. www.ecopure.com If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-800-693-1138 or visit www.ecopure.
TABLE OF CONTENTS Page Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications & Performance Claims These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose. These softeners have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation.
16-1/2” 16-1/2" 3-3/8” 3-3/8" OUT OUT Dimensions 19-3/4" 19-3/4” IN IN IN OUT IN -–OUT 47-3/4” 47-3/4" 41-1/2" 41-1/2” 40-1/4" 40-1/4” FRONT VIEW FRONT VIEW SIDE VIEW SIDE VIEW Safety Guides FIG. 1 = The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum.
Inspect Shipment The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installation location for the water softener. All plumbing must be completed in accordance with national, state and local plumbing codes. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” I.D. Tubing Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
Installation Instructions To Outside Faucets TYPICAL INSTALLATION ter Pipe Main Wa Hard Water Plug-in Power Supply To Controller Valve Drain Grommet Hose Clamp Conditioned Water Pipe Clips Water Softener Valve 1” NPT Sweat Adaptor (not included) Outlet Inlet Drain Elbow Hose Clamp Salt Storage Tank Overflow Hose* *Do not connect the water softener valve drain hose to the salt storage tank overflow hose.
Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Top Cover Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Salt Lid Be sure hard water supply pipe goes to the water softener valve inlet side. Brine Tank Overflow Grommet Brinewell Cover NOTE: Inlet and outlet are marked on the water softener valve.
Installation Instructions COLD WATER PIPE GROUNDING INSTALL SALT STORAGE TANK OVERFLOW HOSE CAUTION: The house cold water pipe (metal only) is often used as a ground for the house electrical system, The 3-valve bypass type of installation, shown in Figure 8, will maintain ground continuity. If you use a plastic bypass valve at the unit, continuity is broken. To restore the ground, do the following: 1.
Installation Instructions SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE If removing clips... Care is taken at the factory to keep your unit clean and sanitary. Materials used to make the unit will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installation and operation, bacteria could get into the unit. For this reason, sanitizing as follows is suggested* when installing. ...
Programming the Water Softener SET SALT LEVEL button TANK LIGHT button Display Set Salt Level S UP button SELECT button SALT SALT LEVEL ALARM CLEAN YOUR SOFTENER WITH Tank Light Select S Recharge LOW SALT/CLEAN Press for tonight Hold for immediate REGENERATION button LOW SALT / CLEAN light PROGRAM THE SOFTENER LOW SALT / CLEAN LIGHT When the power supply is plugged into the electrical outlet, the model code (EP31 or EP42) and a software version number (example: J3.
Programming the Water Softener SET WATER HARDNESS NUMBER SET RECHARGE (REGENERATION) START TIME If you completed the previous step, the word “HARDNESS" should show in the display. Otherwise, press the SELECT button several times until it does. If you completed the previous step, the words “RECHARGE TIME" should show in the display. Otherwise, press the SELECT button several times until they do. FIG. 20 1. Press the r UP or s DOWN buttons to set the hardness of your water supply, in grains per gallon.
EXTRA RECHARGE Controller Features SALT MONITOR SYSTEM Sometimes, a manually initiated recharge (regeneration) may be desired, or needed. Two examples are: = = The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is added to the water softener. You have used more water than usual (guests visiting) and you may run out of soft water before the next automatic regeneration.
Controller Features OPTIONAL SETTINGS: = SALT EFFICIENCY = CLEAN FEATURE = CLEAN FEATURE MINUTES = MAXIMUM DAYS BETWEEN REGENERATIONS = 97% FEATURE = 12 / 24 HOUR CLOCK = BACKWASH & FAST RINSE TIMES 2. Press SELECT again to display one of the “Clean” screens shown below. FIG. 28 CLEAN: This feature is beneficial on water supplies containing iron and/or high amounts of sediments (sand, silt, dirt, etc.).
Controller Features 4. Press SELECT again to display the “Recharge Days” screen. Default Display 6. Press SELECT again to display the “12 or 24 hr” screen. FIG. 32 Example: Set to 4 days maximum between regenerations 12 OR 24 HOUR CLOCK: All time displays are shown in standard clock time (1 to 12 AM; and 1 to 12 PM) at the 12 hr default setting. If 24 hour time format is desired, set to 24 hr by pressing the r UP button. FIG.
TANK LIGHT Controller Features PROGRAM MEMORY To turn on the light inside the salt storage tank, press the TANK LIGHT button on the faceplate. Press this button again to turn the light off. It will also turn off automatically after 15 minutes. Tank Light Icon If electrical power to the softener goes off, the time display is blank but the electronic controller keeps the correct time for several hours.
ADDING SALT Routine Maintenance CLEANING THE NOZZLE & VENTURI Slide open the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often to avoid salt “bridging”.
Routine Maintenance PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank. 2. Open a faucet in the soft water pipes to vent pressure in the softener. 3. Move the stem in the single bypass valve to bypass.
PROBLEM No soft water No soft water & display is blank No soft water & salt level not dropping No soft water & salt storage tank full of water, water running to drain while unit is in the soft water cycle Troubleshooting Guide CAUSE CORRECTION 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. 2. Fuse blown, circuit breaker popped, or circuit switched off (See “Power Outage Memory” on Page 14).
Troubleshooting MANUALLY INITIATED ELECTRONIC DIAGNOSTICS 1. To enter diagnostics, press the SELECT button and hold for three seconds. The display will change to show turbine count, valve cycle position, and position switch status (open or closed). Valve Position Indicator Turbine Count (No Water Flowing) Motor Turbine Count (Water Flowing) Position Switch Sensor Housing Turbine Position Switch Indicator (Open) Turbine Support & Shaft Valve Outlet FIG. 42 FIG.
Troubleshooting MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks first, and perform the manually initiated electronic diagnostics. IN OUT Position Markers (valve in service) NOTE: The display must show a steady time (not flashing). If an error code shows, first press the SELECT button to enter the diagnostic display. Motor 1.
Notes 23
Softener Exploded View 1 3 2 Valve Assembly See Pages 26- 27 for parts 4 6 5 7 23 Rating Decal Location 24 28 29 21 20 30 22 19 18 8 12 26 17 9 11 25 16 8 7 14 6 5 13 15 10 24 27
Key No. Softener Parts List Part No. Key No. Description 1 7351054 Power Supply, 24V DC 3 7360833 Salt Lid (order decal below) 2 ¢ 4 5 ¢ 6 7 8 7360825 7360809 7360867 7360817 7360736 7325388 7265025 7155115 – 7327576 10 á 9 á 11 7214375 – 7331258 12 13 14 15 7341017 á á á 16 Top Cover 17 18 Instruction Decal Repl. Electronic Control Board (PWA) – Faceplate (order decal below) 19 Faceplate Decal Part No. 7327584 Repl. Bottom Distributor 7113058 Repl.
Valve Exploded View 50 51 53 87 91 55 56 57 89 86 88 85 59 60 61 84 83 58 66 67 82 70 62 81 63 80 64 76 68 65 78 52 54 90 70 79 69 77 74 Wear Strip Seal Cross-section View 75 26 73 72 71
Key No. 50 Valve Parts List Part No. 7338111 Screw, #6-19 x 1-3/8” (2 req.) 7337474 Motor Mount 51 7281291 53 7284964 52 54 – 55 56 57 58 59 7030713 7331185 á á á á á – 7129716 61 á 60 62 63 64 65 á á á á á 66 7082087 – 7342665 67 68 69 Description 7199232 á á 70 7337563 71 7342673 72 7337571 Motor Cam & Gear Key No. Part No. – 7113040 73 á 75 7082053 77 7342649 74 Switch Drain Hose Adaptor Kit (includes Key Nos.
EXTEND YOUR WARRANTY: Use EcoPure EPCL Water Softener Cleaner and register at www.ecopure.com The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date of purchase if you use EcoPure EPCL Water Softener Cleaner on your system, and register your purchase of EcoPure EPCL Water Softener Cleaner at www.ecopure.com.
