INSTALLATION INSTRUCTIONS ECOSMART ELECTRIC TANKLESS WATER HEATER MODELS: ECO-21 / ECO-24 / ECO-27 The most technologically advanced tankless hot water heater in today's market. 99.
IMPORTANT SAFETY INFORMATION As when installing or operating any high voltage electrical appliance, basic safety precautions must always be followed. ALWAYS shut off all power to the Ecosmart unit directly at the electrical breaker box before attempting to clean, install, inspect, repair, disassemble, or otherwise service this unit. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF SAFETY PRECAUTIONS ARE NOT FOLLOWED. THIS PRODUCT MUST BE PROFESSIONALLY INSTALLED BEFORE USE.
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SELECTING A LOCATION FOR INSTALLATION THIS PRODUCT IS DESIGNED TO BE INSTALLED INDOORS ONLY. THE FOLLOWING SHOULD BE CONSIDERED WHEN SELECTING A LOCATION IN WHICH TO INSTALL THE HEATER: ● The existing plumbing configuration. It is preferable to mount the unit in a location which will not require major plumbing alterations. ● The location of the main electrical panel. Mounting the unit in close proximity to the main electrical panel will reduce the quantity of wire needed for installation.
YOU MAY BE ABLE TO INSTALL THE WATER HEATER IN AN OUTDOOR LOCATION ONLY IF THE FOLLOWING CONDITIONS ARE MET: ● The heater is mounted in a suitable enclosure that protects it from rain, splashed water, direct sunlight, debris, and insects. ● DO NOT install the unit in a location where it may be subjected to freezing temperatures. If water inside the unit freezes, it can cause permanent damage to the heater which is not covered under warranty.
MOUNTING INSTRUCTIONS ● Select a mounting location which is solid and secure. ● Install the water heater in an upright position with the inlet and outlet water connections at bottom of the unit. Ensure unit is level prior to securing the screws. ● The water heater should be mounted using a total of 4 screws through the built-in mounting brackets on each side of the unit. Minimum screw length is 1 inch long.
PLUMBING THE WATER HEATER MUST BE INSTALLED BY A LICENSED PLUMBER IN ACCORDANCE WITH ALL NATIONAL, STATE, LOCAL, AND/OR PROVINCIAL PLUMBING CODES. GENERAL PLUMBING GUIDELINES: ● The Ecosmart electric tankless water heater is supplied with 1/2” compression fittings. Do not weld, use paste, or Teflon on fittings. Use of solder on the water inlet or outlet connections can damage the flow sensor and will void the warranty.
PLUMBING INSTALLATION INSTRUCTIONS: 1. Connect the cold water supply line to the right side of the unit (cold water inlet). It is recommended that a manual shut off valve (ball valve) be installed at the cold water inlet so that a convenient water shut off point is available for future maintenance. 2. Connect the hot water supply line to the left side of the unit (hot water inlet). 3.
ELECTRICAL CONNECTION PLEASE READ THESE INSTRUCTIONS CAREFULLY AND COMPLETELY BEFORE INSTALLATION AND USE OF THE PRODUCT. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE, SERIOUS PERSONAL INJURY OR DEATH, AND WILL VOID THE WARRANTY. THE WATER HEATER MUST BE INSTALLED BY A LICENSED ELECTRICIAN IN ACCORDANCE WITH ALL NATIONAL, STATE, LOCAL, AND/OR PROVINCIAL ELECTRICAL CODES.
● Some codes require use of electrical sub-panel for installation, especially when heater is not mounted within line-of-sight of the main electrical panel. Wiring should be sized to maintain a voltage drop of less than 3% under load. ● If your home is already equipped with a large number of electrical appliances, you may require a larger electrical service than the one recommended.
ELECTRICAL SPECIFICATIONS BY MODEL # VERIFY ALL VOLTAGE & AMPERAGE INFORMATION LISTED BELOW WITH THE ACTUAL LABEL SPECIFICIATIONS ON YOUR UNIT, IN CASE OF CHANGES OR VARIATIONS. MODELS ECO-16 ECO-18 ECO-21 ECO-24 ECO-27 ELEMENTS 2 2 3 3 3 EACH SUPPLY 8KW 9KW 7KW 8KW 9KW VOLTAGE 240V 240V 240V 240V 240V MAX. KW 16KW 18KW 21KW 24KW 27KW WATTS 16000 18000 21000 24000 27000 MAX. AMP DRAW 66.6 AMPS 75 AMPS 87.5 AMPS 100 AMPS 112.
MODELS ECO-16 ECO-18 ECO-21 ECO-24 ECO-27 SERVICE WIRE GAUGE AND BREAKER SIZE CAN VARY BASED ON A NUMBER OF FACTORS, INCLUDING SUPPLIED VOLTAGE AND LENGTH OF CIRCUIT. CHECK LOCAL REQUIREMENTS.
secure. Confirm that the correct wire gauge was used, and that the ground connections were made in accordance with all applicable codes. 7. Before turning the power on, the system must be flushed as required in the plumbing instructions. 8. When the unit is powered up the green LED indicator light will turn ON and then OFF. This is normal.
HOW TO USE THE KNOB POWER KNOB: • • Click the power knob once to turn the unit ON. Click the power knob again to turn the unit OFF. ºC/ ºF CONVERSION: • Press the knob for 3 seconds to change the display from ºC/ ºF. TEMPERATURE CONTROLLER KNOB: • Turn the knob clockwise to increase the temperature set on the thermostat. • This will increase the water outlet temperature. • Turn the knob counterclockwise to decrease the temperature set on the thermostat.
ECOSMART US LLC 3315 NW 167th Street Miami Gardens, FL 33056 www.ecosmartus.com Telephone: 305-623-7900 Fax: 305-623-7923 Toll Free: 877-47-GOGREEN ABOUT YOUR TANKLESS WATER HEATER Congratulations on the purchase of your Tankless Water Heater! You have purchased the most technologically-advanced tankless water heater in the market today. Your ECOSMART Tankless Water Heater is backed by the industry’s most comprehensive warranty.
GENERAL OPERATING INSTRUCTIONS For the most part, operating your new tankless water heater is very similar to using any traditional water heating system. However, it is very important that you carefully read all of the set-up procedures and operating instructions and tips to ensure the maximum performance and energy savings from your new water heater. We recommend that all members of the household read these General Operating Instructions.
the water. How much water you will be able to demand from your water heater at any given time will depend on the model you have selected and your incoming water temperature. If you live in an area of the country where inlet water temperatures average 55º F or you have cold winters, you will probably NOT be able to run multiple large water demands at the same time, however, you will be able to run all your hot water applications back to back without ever having to wait. You will enjoy UNLIMITED HOT WATER.
SETTING THE OUTLET WATER TEMPERATURE: The user controls on your new tankless water heater are very easy to operate. The digital display will show your current set water temperature at all times that the water heater is running. To set the temperature, start by turning on any water faucet. The digital display will light up and give you the current temperature setting of the unit. To increase this setting, turn the control knob to “Increase.” or “Decrease.” your temperature setting.
MAINTENANCE Your new electric tankless water heater requires no maintenance. However, to ensure maximum performance of your water heater and to reduce the risk of a water leak, we do recommend the following maintenance: You should inspect the CONNECTIONS on the inlet and outlet of the water heater at least on an annual basis for any signs of damage or failure. Any signs of damage, cracks, leakage or weakness should be replaced. Take care not to over-tighten the connections.
If you have a water supply with a high level of mineralization (hard water), you should increase the frequency of your maintenance. TROUBLESHOOTING GUIDE Are you having problems with your water heater? Do not return your heater to your Authorized Dealer. Please call our customer service dept. TOLL FREE 877-474-6473 or call your Authorized Dealer for assistance. All units are thoroughly tested before they leave our factory.
configured (Die electric voltage test). SPECIFICATIONS LEVEL TEST Each unit is temporarily attached to a testing station that duplicates the conditions present in a typical residential installation. The unit is turned on and the temperature of the water produced by the unit is measured at several flow rates to insure that the proper temperature rise specifications are met and that the unit self-regulates with the varying flow rates.
valve. tempering valve that automatically mixes cold water even when you turn your control lever or handle to full hot. These devices are usually adjustable so you can turn off the cold mix completely. You can compensate for this by increasing the setting on your water heater if you need/want hotter water. Thermal loss due to long pipe run.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. 2. LIMITATION OF REMEDIES AND DAMAGES: Ecosmart U.S. L.L.C.
installed in accordance with relevant, local electrical and plumbing codes and in accordance with the installation instructions specified by the manufacturer. Local codes will override manufacturer’s instructions at the time of installation and if additional installation parts are required, the costs will be the responsibility of Buyer. Above ground level installations must be protected with drip pans and drains just as the codes call for protective requirements used in regular hot water tank installations.
Ecosmart US LLC.