User Guide

| © 2018 All rights reserved. | EcoSmart™ | www.ecosmartus.com | Page | 10
ii. If the reading is in the range of 6-10 ohms, the element is good and it will be
necessary to contact technical support team for further troubleshooting.
iii. If the ohm reading is lower than 5 or higher than 10, the element will need to be
replaced. Element failures are commonly due to air pockets, scale/sediment
buildup, and/or freeze damage.
D. If the heater is still within warranty, part will be covered. If not, parts can be purchased
online or through our support team.
i. Support info: 877-474-6473 or Support@ecosmartus.com